On behalf of everyone at Ski Butlers, I want to say thank you for being a loyal customer and being a part of a special year at Ski Butlers. I cannot put into words how much we appreciate your steadfast loyalty.

This year at Ski Butlers has been nothing short of incredible. To sum it up, we had a blast and we hope that you had a blast on your ski vacation and your experience with Ski Butlers.

As Ski Butlers has grown to serve over 30 North American ski resorts, more and more people want to know the secret to our success. The answer is very simple and lies in the Ski Butlers Way: “Take care of your customers and employees, and you will grow your business beyond everyone’s wildest dreams.”

To attain such high levels of customer service, we treat our employees like owners. We give them respect and opportunities to grow, which encourages them to keep you, our customer, happy. This is a powerful combination. In my mind, Ski Butlers is a customer service company that happens to deliver ski rentals.

As Ski Butlers finishes up this season and we look towards next season, our focus is how to keep improving on our customer service to exceed your expectations. One of the biggest improvements will come from our new partnership with the Rossignol Group. The Rossignol Group and Ski Butlers are now working together to offer the same equipment at all our locations, which will give us the consistency that our customers have requested. Next season, if you visit one location and enjoy the equipment, you’ll be able to visit another location and use the same exact equipment. We are creating a similar experience that Starbucks offers; exceptional customer service with consistency throughout all locations.

This is an exciting time to be a part of Ski Butlers and we cannot thank you enough for being a loyal customer and making this all possible. If you have any questions, comments, concerns, testimonials, or stories, please feel free to e-mail me personally at bryn@skibutlers.com.

Sincerely,

Bryn Carey

President

Ski Butlers – Delivering Service. ™

As always the mountain closed with a heck of a party!  The weather was typical to what you might expect on the last day of the season – full on blizzard conditions!  A little disheartening to know you wouldn’t be able to access this new snow via a lift but if you were willing to put in some effort the turns on Monday were great.

Ski Butlers wants to thank everyone that visited us this past season and helped to make it our best season yet!  We are already getting very excited about next year, hopefully that Jet Stream drops a bit so that we can take full advantage of the new line up of skis we will be offering next year and of course, “The Powder Line”!  It truly was a lot of fun this year, we met a lot of great people who were very excited to be on vacation in one of the most stunning places in this country, and based on our NPS score, they seemed very pleased with the service.

Telluride is a very different town right now, very quiet.  Both Telluride and Mountain Village will close up for a bi t while everyone recharges their batteries and migrates to Moab for a couple weeks.  Come June Telluride and Mountain Village come alive again as the summer festivals start.  The Telluride Bluegrass Festival, which has an unbelievable line-up this year kicks of the summer festival schedule on June 17^th through the 20^th.  4 days of incredible music, beautiful scenery, and great people – a time not to be missed.

It seems as though every weekend from this point on is filled with something exciting and interesting, whether it’s a film fest, an outdoor concert, yoga, art exhibit, you name it, it will probably be going on this summer in Telluride.  With all this going on it’s easy to give yourself a reason to experience Telluride in the summer, but in reality, the only reason you need to come to Telluride in the summer for is simply because it is one of the most beautiful places you will ever see!

How’s it going everybody? Hope you’re all having as great a start to the month of April as we are here in South Lake Tahoe, California. Not many places will have a late March storm, with temperatures in the high 20’s, that dumps snow for ten days, and then goes right into 50 to 60 degree days for awesome spring skiing, but Lake Tahoe got it this season! Not more than a week ago we were in the middle of a huge pow storm, and now we’re gettin our tans on! Its beautiful up here right now, and all that recent snow just ensures us an amazing spring skiing season! So make sure to get up to Lake Tahoe this month to work not only on your perfect turn, but your perfect tan as well! And of course, get your perfect ski rental delivery service with us here at Ski Butlers South Lake Tahoe! (p.s. raccoon eyes are HOT right now!)

              Well, here’s a little teaser of some of the activities on mountain that are available for those of you brave enough to get in the best spring skiing possible, here in South Lake Tahoe:

Heavenly:

              This is going to be a fun spring at Heavenly. They’ve got all kinds of scheduled activities to accentuate your fun in the sun, all of which can be viewed on their Activities and Events calendar found at skiheavenly.com. Starting on the 9^th of April is the Gunbarrel 25! This is an advanced skier event, where the objective is to lap the double black diamond  Gunbarrel run twenty five times between 10am and 4pm. There are also on mountain Scavenger Hunts April 11^th through the 13^th, a beach party at the East Peak Lodge on the 14^th, the Ski Patrol Concert and Fundraiser at the parking garage by the gondola, and my favorite spring event, POND SKIMMING! The 17^th and the 23^rd of April there will be POND SKIMMING across “lake Heavenly” near the top of the gondola. Come have fun in the slush and sun!

Sierra:

              Sierra at Tahoe is spicing up their spring season with the Billabong Flaunt-It Girl’s Finals on the 9^th of April. Come watch some of the best local chicks rip it up, both slopestyle and on the Rail Jam! Slopestyle is from 10:30a to 1p, and the Rail Jam is from 2p till 3p. Sierra also has their Terrain Park Take Over Tuesdays each Tuesday this month, where you can find out about their park situation on their facebook page. On the 10^th of April is their 4^th annual Maui Jim Salsa Showdown. It will be held at the Baja Grill/Corona Cantina and will be a homemade salsa competition where the winner will receive a free 2011-2012 Season Pass. Make it out to Sierra for food and fun this spring, and check their activities calendar at SierraAtTahoe.com for all the other events they’re offering.

Kirkwood:

              The wood, as many locals know it, is definitely keeping a busy schedule for those of you smart enough to make it out there this month. The weekend of the 9^th and 10^th is their Spring Jamming annual event. Featuring their Head-2-Head, their Banked Slalom, and their Pond Skimming events, this fun weekend also has an Ice Bar, Demo days, and live music all weekend long! There are training days, and programs, as well as many other activities offered, all to be found on their web site Kirkwood.com.

              Well, that’s just some of the fun that the resorts are offering on mountain. Now, here’s a few activities to look forward to off mountain at the casinos: 4/8- Cold War Kids 4/9- Sarah Silverman Stand-Up 4/9- Kenny Wayne Shepherd 4/16- G. Love & Special Sauce 4/20- Yonder Mountain String Band 4/23- Air Supply

              Now all this has got to get you to start thinking of all the fun to be had in Lake Tahoe this spring skiing season! All these and more shows will be at the casinos, checkout Heavenly’s Activities page online for more information about many of these shows. For Heavenly Ski Rentals, Heavenly Snowboard Rentals, or even Tahoe Ski Rentals or Tahoe Snowboard Rentals, be sure to use us at Ski Butlers for all your rental delivery needs!

The weather may be warm, but the snow is soft and the turns are great. So get here soon, to get your turns in! And to maximize your time, be sure to get your ski rentals delivered to your room, condo, or house, by the best in the biz, Ski Butlers! 530.542.1490 (877.754.7754 877-SKIS-SKI) Skibutlers.com