Ski Rental Delivery | Snowboard Rental Delivery | Ski Equipment Delivery by Ski Butlers (tm)

Ski Butlers Core Values When Tony Hsieh, CEO from Zappos said this about his core values, “I only wish we had done it sooner,” I realized it was time to put our energy into creating our own. Core Values are the essential and enduring guiding principles of our organization that impact how everyone thinks and acts. They are a rallying point. By living by these core values, and sticking to them, we have given ourselves an opportunity to distance ourselves from the competition and to better serve you, our customers. • We formally defined the Ski Butlers culture in 10 core values: • Deliver Legendary Service • Our Culture is our Brand • Honesty and Integrity are the Foundations of our Success • Be an Entrepreneur • Everything Matters • Hard Work is Expected and is Rewarded • Make a Difference in the Community • Team Spirit • Be Humble • Grow Smart, Have Fun and Enjoy the Journey We would love to hear from you. Does your organization have core values? Share them on our Facebook page or email us. And yes, we are still skiing and riding at many of the resorts we serve. Some resorts believe they will be open weekends only through the 4th of July! Sincerely, Bryn Carey and the Ski Butlers Team Delivering service. Posted by on Tue, Jun 21, 2011 at 7:47 AM • View Tags: ski butlers core values
Ski Butlers Wins Vail Platinum Service Award for 4th Consecutive Year! Vail, Colorado…Ski Butlers Vail has won the Vail Platinum Service Award for the fourth consecutive year. This award is given out by the Vail Valley Partnership for exceptional customer service. Ski Butlers is the only ski shop in Vail to have won this award for four consecutive years. At other Ski Butlers locations where there is no Platinum Service program Ski Butlers measures its customer service through the Net Promoter Score. The Net Promoter Score, or NPS®, asks one single question - How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%. Ski Butlers had a score of 86% for the 2010 – 11 ski season. Founded in 2004 in Park City, Utah, Ski Butlers now serves over 30 North American resorts in Colorado, California, Utah, Wyoming and British Columbia, Canada. Ski Butlers award winning service makes renting ski and snowboard equipment convenient and hassle-free all for the same price or less than most resort ski shops. Ski Butlers is Deer Valley’s preferred ski rental delivery provider and recently won Aspen’s Emerging Business of the Year Award. Ski Butlers home offices are based out of Park City, Utah. Posted by Riley Tippet on Wed, Jun 8, 2011 at 10:04 AM • View

Ski Butlers Wins Vail Platinum Service Award for 4th Consecutive Year!

Vail, Colorado…Ski Butlers Vail has won the Vail Platinum Service Award for the fourth consecutive year. This award is given out by the Vail Valley Partnership for exceptional customer service. Ski Butlers is the only ski shop in Vail to have won this award for four consecutive years.

At other Ski Butlers locations where there is no Platinum Service program Ski Butlers measures its customer service through the Net Promoter Score. The Net Promoter Score, or NPS®, asks one single question - How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

Ski Butlers had a score of 86% for the 2010 – 11 ski season.

Founded in 2004 in Park City, Utah, Ski Butlers now serves over 30 North American resorts in Colorado, California, Utah, Wyoming and British Columbia, Canada. Ski Butlers award winning service makes renting ski and snowboard equipment convenient and hassle-free all for the same price or less than most resort ski shops. Ski Butlers is Deer Valley’s preferred ski rental delivery provider and recently won Aspen’s Emerging Business of the Year Award. Ski Butlers home offices are based out of Park City, Utah.

Posted by Riley Tippet on Wed, Jun 8, 2011 at 10:04 AM • View