Breckenridge Customer Reviews

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Net Promoter Score: 94.2%


The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.
Posted on February 03, 2012 by Anne Penrose
Kids skis and boots seemed really used since there has not been that much snow, just thought the selection would have been better. Also, loved the delivery to the condo. Overall, great, just think you need newer equipment.

Posted on February 02, 2012 by Nicole Parker
Always there when we needed them. Everyone was very friendly thoughout everything!!

Posted on February 02, 2012 by Joseph Stanush
Great service!! Will be using y'all again on furture trips!

Posted on February 02, 2012 by Troy Bettis
From drop off to pick up the experience was fantastic. My family and I would never do it any other way.

Thanks.

Posted on January 31, 2012 by Michael James
It was hassle free and a better way to rent equipment and not have to wait in line,

Posted on January 31, 2012 by Jessica Opie
Pick up was over a hour later than scheduled.

Posted on January 30, 2012 by Daniel Chappel
This is the third time I have used Ski Butlers. They are the best.They make you fell like a valued customer each time. I love not having to stand in line and fighting the heards of people. I called them with a time change and they had no problem with any of my needs. I will not use any other ski rental business you guys rock.

Posted on January 30, 2012 by Keith Pike
The staff at Ski Butlers are very friendly and knowledgeable. They are always on time for delivery and pickup. I use them on every ski trip.

Posted on January 30, 2012 by Daryl Spencer
We rented through Rocky Mountain Getwaways, so I'm not sure how the rental part went, but we were extremely happy with our service. We called as we were driving into Breckenridge, and they were there with our equipment before we could unpack. On our last day, we called as we got off the lifts, and Ski Butlers were there within 15 minutes to pick up the equipment.

Posted on January 30, 2012 by Sherri Doering
Excellent services both years 2011,2012

Posted on January 28, 2012 by Amber Phillips
This is a great service! the best part was that I never had to wait for the ski butler to arrive. He dropped off the equipment at 7.15am (we asked for between 7-8am) and picked them up 15 minutes after we called.

Posted on January 27, 2012 by Cecilla Peters
Great Service...and friendly!
Boots aren't quite as comfy the 2nd day in them, but sure that's with all ski boots.
Thanks for your services, will definitley use you again!

Posted on January 27, 2012 by Eric Thomas
Great service and great employees! The pick up was extremely easy and convenient. The staff members were on time and quick with the skis.

Posted on January 26, 2012 by Cynthia Goffinet
I was very pleased with our rental from ski butlers. Service was excellent and time to drop off as well as pick up was very fast and convienent. I will be using ski butler for all our ski rental needs in the future!!

Posted on January 25, 2012 by Chad McCall
Great job, wonderful staff!!!!!! Seamless from start to finish.

Posted on January 25, 2012 by Joyce McGinnis
This is my third year using Ski Butlers for our family ski trip.6 of us from Florida, all renting equipment. Everything,helmets, boots, skis & poles are provided. The process is fast and easy and the young men are very knowledgeable and polite. My skis could have used a wax and my daughter's boots were a bit uncomfortable. I know if we had called, Ski Butlers would have been there, swapped the boots and waxed my skis but we used a band-aid and I decided that it was best for me not to be skiing too fast. We were very happy with Ski Butlers, I will always use them. Joycie McGinnis

Posted on January 24, 2012 by Julie Reese
It was great. We will never rent anywhere else.
We are actualy looking forward to our next ski trip with our kids, we have always dreaded getting our kids equipment. This is the only way to rent.

Posted on January 23, 2012 by Brent Stockwell
No waiting in line and fast friendly service

Posted on January 23, 2012 by Megan Nelson
Ski Butlers were awesome! The guys that came over were very organized for the amount of people we had renting ski's. My brother is going in a couple weeks and I told him to use Ski Butlers!

Posted on January 22, 2012 by Joni Kwinter
The service from Ski butlers was excellent. I appreiciated the flexibility, friendliness and promptness of the service as I changed the delivery location, pick up location and time and needed a different pair of boots than what they initally brought.

Posted on January 22, 2012 by Christine Karpinski
Very pleasant and professional. So nice to not have to worry about getting and returning skis. Great experience!

Posted on January 21, 2012 by Steve Moss
Great personal service!

Steve Moss

Posted on January 20, 2012 by Gautam Arora
Frackin Awesome!!!! They Come right to the hotel room, and then left the skis at the front desk after I was done. Effortless!!!!!

Posted on January 20, 2012 by Brian Russell
Excellent service! This is the third time I've used Ski Butlers, and each time I could not have been more satisfied. Thanks for contributing to a great trip!
E. Brian Russell

Posted on January 19, 2012 by Joe O'Tousa
Service and equipment were excellent. The best experience I have ever had renting skis.

Posted on January 18, 2012 by Jason Carter
Ski Butlers is the only way to go!

Posted on January 17, 2012 by Jeff Schaefer
We decided not to bring our equipment for this trip and rent when we arrived in Breckenridge. We have rented on other occassions and decided to splurge and use Ski Butler due to the convenience. The experience was wonderful. Staff was pleasant, knowledgable, and committed to customer satisfaction.
The price was extremely fair.

Posted on January 15, 2012 by Thomas Burzinski
Ski Butlers is an excellent way to rent skis. This is the 4th time we've rented skis from them. The quality of their equipment is good but it is their service that really keeps us coming back. All the people we've met with Ski Butlers are prompt, courteous, and friendly. We had a boot fit issue (too large) and when we called them they returned to our condo within 30 minutes with a new pair without complaint or issue. High recommended!

Posted on January 13, 2012 by Ryan Edwards
The skis were good until the powder came

Posted on January 13, 2012 by Lauren Lee
Thank you all!! You are the best.

Posted on January 13, 2012 by Oscar Morales
I will definitely use your service again. Your service is awesome. What a great idea.

Posted on January 12, 2012 by Matthew Griffin
Couldn't have been happier!

Posted on January 12, 2012 by Peter Lemmon
The service was great and really convenient with someone coming right to our house we rented in Breckeneidge. No hassle process at all and I would definitely use Ski Butler when we need to rent.

Posted on January 12, 2012 by Lauren Lee
You guys are the best. I will definitely recommend you all to my friends and use your service again for my future vacation. Thanks.

Posted on January 11, 2012 by Richard Poliard
Incredibly accomidatimg, helpful, knowledable and friendly staff.

Posted on January 11, 2012 by Jose Perez
Awesome service. The crew up in Breckenridge is second to none, and I look forward to using the services next year....

Posted on January 11, 2012 by Debbra Wolfe
Excellent service and equipment. We'll call again next time we are in town for skiing.

Posted on January 11, 2012 by Naadir Cassim
you guys are awesome. the ease and convenience of having everything brought to you, fitted properly, and more impressive, picked up...was absolutely a blessing. we were with infants and not having to lug all that equipment back and forth was great. matter of fact, we changed the pick up location on our last day to the actaul restaurant at peak 8 and the guys showed up right on time. amazing service and wonderful,friendly staff. i tip my hat to you guys. thanks for assisting in making our trip a success.

Posted on January 11, 2012 by Samantha Kops
The staff was very helpful and the equipment worked great. Having them deliver the equipment made renting much simpler.

Posted on January 11, 2012 by Richard Barrett
When I got hurt on the first day, Ski Butlers was very helpful and accommodating to transfer the rental to another family member. I have used Ski Butlers before and have always been very pleased. They are punctual, professional, and soooo convenient. I can say I will always use Ski Butlers.

Posted on January 11, 2012 by David Rusen
Really outstanding service. From the arrival at our hotel where the ski equipment technician helped carry our suitcases up to our room to the trips to the ski hill to deliver new equipment to the flexible equipment return arrangements, ski butlers exceeded all our expectations and we would definitely use them again whereever possible.

Posted on January 11, 2012 by Mary Lynn Davis
Very reliable and friendly. They go the extra mile.

Posted on January 10, 2012 by Sandra Gershater
The easiest, most hassle free part of our trip. Will definitely use them again.

Posted on January 10, 2012 by Dan White
Great service!!!

Posted on January 09, 2012 by Belia Vela
Great service, impressed and very satisfied.

Posted on January 09, 2012 by Dennis Braff
I have been using Ski Butlers in Vail, Deer Valley, Keystone, Breckenridge and Park City for seven years or so. With two kids, something always needs to be exchanged or fixed and I have never been unhappy with the service. The techs show up magically and get everyone back on the mountain quickly.
Keep up the great work.

Posted on January 09, 2012 by John Gill
Very friendly and efficient! Would definitely use Ski Butlers again!

Posted on January 07, 2012 by John Kane
You guys are great! We have used ski butlers every time we come to Breckenridge and have had a great experience.

Posted on January 06, 2012 by Kelly Jackson
Great service! This was our first experience with your company and we were completely satisfied. The guys who brought the skis were great and took care of all of us (we were 4 families) in a timely and efficient manner, were polite and friendly. Had to call on three different occasions to repair a board binding, replace a pole and re-size a pair of boots. We were taken care of shortly after each incident. We couldn't be more pleased with your service and we felt totally pampered! Thank you, Kelly Jackson.

Posted on January 06, 2012 by Cory Reed
Great guys! Great service!

Posted on January 05, 2012 by Sara Skretta
You guys rock!

Posted on January 04, 2012 by Bruce Bax
We were thoroughly impressed with Ski Butlers. Your employees were polite and went above and beyond to ensure our satisfaction. Your service made our trip even more enjoyable!

Posted on January 04, 2012 by Jennifer Southerling
We were totally satisfied with the service that we received and will always refer our friends to use Ski Butlers when traveling!

Posted on January 04, 2012 by Sharon Guthrie
Our family was extremely please with the service of Ski Butlers. We will definitely use the service again. Thanks for making our experience with four small children very pleasing :-)

Posted on January 04, 2012 by William Pattison
My first time using your company. I was apprehensive about at 7am delivery for 28 people. The guys in green jackets worked like an army and we were all ready to go within 30 minutes. Drop off was easy. Your company made the whole experience a very easy task. Thank you. I will definetly be using you again next winter.

Posted on January 03, 2012 by Karen Beckhart
Excellent service. Friendly faces to help us out. You arrived when you said, you accommodated our needs, changed sizes for hurting feet and extended our rental equipment.

Thanks, you made the trip very easy for us!

I will call you on our next visit for sure. Happy New Year to all of you.

Posted on January 03, 2012 by Ronald Garnett
I wish the cable company had such prompt service. The delivery guy showed up promptly, adjusted and explained the equipment, and was very courteous throughout.

Posted on January 03, 2012 by CARLOS DE LA ROSA
Excellent service. Was surprised when we had a problem with one of our ski boots and you actually came out to the ski resort to swap it out. Then the next day you came to a restaurant to pick up a helmet that was left behind.

Thanks for your great service!!

Posted on January 03, 2012 by Katherine Carroll
This was by FAR the best experience! The equipment was RIGHT on from the start, the convenience of being delivered to your door beat standing in line in a HOT, overcrowded room was worth a little extra, so YES! SKI BUTLERS is going in my PHONE BOOK for EACH and EVERY TIME I SKI! Thanks!

Posted on January 03, 2012 by Phuket Tantivit
The bindings did not work properly in several occasions(not locking straps)

Posted on January 03, 2012 by Mary Carr
We will only use Ski Butlers from now on the service was convenience and top notch thanks for helping make our trip great,
The Carrs

Posted on January 02, 2012 by Nancy Clayton
The "on the mountain boot switch" offering is amazing. Wish you still offered Volkls.

Posted on January 02, 2012 by Keena Wooster
The Ski Butler experience was our first and it was awesome!! With 3 kids the ski rental processes can be grueling but with Ski Butlers coming to our condo allowing the kids to watch tv or play games while waiting for their fitting was great. Ryan was great to work with he took the time to make sure everything fit and was comfortable!! Wonderful experience, we can't wait to hit the slopes next year!!

Posted on January 02, 2012 by Dan Barnes
The service provided exceeded expectations. Friendly, courteous and helpful staff!

Posted on January 01, 2012 by Monica Nicestro
Great service and really friendly!

Thank you!

Posted on December 31, 2011 by Loretta Mccloud
My husbands boots hurt his shin and your company was prompt to come and take care of the situation. Truly enjoyed you making us feel special, God Bless.

Posted on December 31, 2011 by Vikki Bedford
My only complaint was the lack of helmet with the kids rental and the price confusion due to booking through the travel company. The guys who came to fit us were wonderful and prompt. I loved the ease of getting 9 people fitted without going to a shop. Thank you for making our holiday great!

Posted on December 30, 2011 by Glenn Dooley
Very professional and prompt. Thanks

Posted on December 30, 2011 by Marc Geftman
I will never travel with skis again.
You were quick, efficient, friendly and took care of one of our boot problems professionally.
I would highly recommend you to everyone I know.

Thank you.

Posted on December 30, 2011 by Amy Douthitt
We had the pleasure of renting with Ski Butlers during our Christmas ski trip to Breckenridge. The entire process from on-line rental, delivery of equipment to pick-up, was easy, timely and professional. We highly recommend Ski butlers and would definitely use them again!

Posted on December 28, 2011 by Dan McNeil
Steve in Breckenridge did a great job dropping off my skis and setting them up for me. He, and all of Ski Butlers, did a fantastic job overall and I wouldn't hesitate for a second to rent from them again and would recommend them to anyone looking to rent. Thanks again and great job guys!

Posted on December 28, 2011 by Beth Wright
Ski Butler is the best discovery I have ever made. I will never wait in line for equipment again. Equipment is top of the line.

Posted on December 28, 2011 by Julie Mead
Kudos to Casey and Ben. They did an excellent job helping us. We appreciated their friendliness and patience with us especially our newbies that had never skied before. They were also helpful with a few tips which was also appreciated. We love Ski Butlers and would use them again without hesitation! Thanks for having a positive part of our wonderful ski vacation in Breckenridge.

Posted on December 27, 2011 by Grant Dennis
Everyone was very helpful, prompt, and accommodating in the process. Thank you.

Posted on December 27, 2011 by Adrienne Larson
Your personnel were absolutely wonderful to work with. Keep up the great work! Adrian

Posted on December 27, 2011 by Shiraz Hazrat
Everything was great. They have very high quality equipment and were very friendly and supportive.

Posted on December 27, 2011 by Mark Walters
Great service! Sure beats standing in line with everyone else at the rental shops.

Posted on December 27, 2011 by Colin Ashley
would definitely use you again,
nice and convenient !!!

Posted on December 26, 2011 by Kim Manuel
The service was excellent, the staff was friendly and helpful, and the equipment was great. We will definately use you guys on our next trip!!

Posted on December 26, 2011 by Sabrina Spellman
Techs that came for drop-off and fitting were very friendly & knowledgable. SB was very responsive to issue that arose w/ wife's snowboard binding. Great experience and will use SB again!

Posted on December 26, 2011 by Jamie Cooley
It was the best service I could have asked for. My husband and I were very pleased and will recommend your service to anybody that asks. We will use your comany the next time we go skiing.

Posted on December 26, 2011 by Leslie Cameron
Great experience - the guys were so helpful!

Posted on December 26, 2011 by Julie Gapstur
We couldn't have been happier. Alex and crew were VERY accomodating and informative. They made a family vacation of "herding cats" simple and stress free! Thanks - would highly recommend!
Julie Herges Gapstur Dec 2011

Posted on December 24, 2011 by Lisa Leifheit
Shawn, Mark and Casey provided exceptional service and always had a smile on their face. They earned a lifetime customer,THANK YOU!!!

Posted on December 24, 2011 by Kevin Greeson
Great service, the guys doing the set up always have a great attitude. Loved the equipment this year. Very competitive pricing and no lines.

Posted on December 19, 2011 by Katrina Eaton
I never imagined I would use a delivery service as I thought it would cost more, but through a lodging package we were signed up for Ski Butlers and were really surprised. The service was fast and easy, no more lines or stinky equipment rooms!

Posted on December 19, 2011 by Luis Olivera
My Breckenridge/Colorado vacation was great thanks to Ski Butlers. The entire staff was friendly, helpful and polite. I would recommend this company to anyone. Thank you for providing world class service Ski Butlers!

- Luis Olivera

Posted on December 16, 2011 by R Curtis Hine
There's no reason to consider any other way of renting equipment after my first experience with Ski Butlers.
Prompt, friendly and helpful!

Posted on December 15, 2011 by Brittany Blackwell
Absolutely the best decision I made! I have recommended Ski Butlers to everyone!

Posted on December 15, 2011 by Josh Beckenstein
I've rented through you twice now. The people are always curteous, accomodating, and helpful beyond just rental equipment. Thanks again!

Posted on December 12, 2011 by Kathy Foley
Ski Butler was extremely attentive to myself and my father. They brought two sets of boots for us to try on for comfort. This was really helpful because we were able to choose the boots that suited us best. When we called them about a pick up confusion they were really accommodating and really hospitable. I would absolutely recommend them to friends and family!

Posted on December 11, 2011 by Warren Towe
Great service, the guys were awesome.

Posted on December 07, 2011 by Joseph Scherr
We've been using Ski Butlers since 2006, and have always had great service. This Thanksgiving at Breck was no different. The guys are always friendly, on time, and accommodating. Thanks to Keith, Shawn and the rest of the guys at Ski Butlers! Joe Hornung-Scherr

Posted on December 02, 2011 by Ron LeGault
This is a great service. Your representatives were knowledgeable and very customer service oriented.

Posted on December 01, 2011 by Dam Sunwoo
Excellent service. We requested boot size changes and helmets during our stay, and Ski Butlers were very prompt to meet our needs. Thank you, guys, for making our ski trip memorable!

Posted on November 30, 2011 by Delina Walker
Excellent. I don't see anything that needs to be changed. Staff was knowledgeable and pickup was fast. You helped make our first ski/snowboard trip a great experience. Keep up the good work.

Posted on November 30, 2011 by Mary Palinski
Skibutlers is a fast, convenient and very easy service to use. They came to the house we were staying in and even came back when the equipment needed to be changed. Very pleasant and courteous. I would highly recommend them. I have used them for several years.

Posted on November 29, 2011 by Mary Macintosh
We were more than satisfied with the service you provided us on our vacation! It was the first time for both our families to use your service and we were just amazed how knowledgeable and professional your staff was. The first day one of our kids wanted to change their skiies in and get a snowboard and within a half hour a staff member was at the slope and found us in the midst of 1000's of pepole and changed out his equipment. I would HIGHLY recommend Ski Butlers! Thank you again for making our vacation great!!

Posted on November 29, 2011 by Tomai Lee
Excellent/superb/awesome customer service. I strongly recommend.

Posted on April 15, 2011 by Scott Broadbent
Everything was great. I called both the days the equipment was supposed to be delivered and picked up. Both times they came within 20 minutes. It was great. Way easier than than having to pick up and bring back. I highly recommend. Scott

Posted on April 12, 2011 by Barjo Vorster
Great Service, very convenient in the sense that you come to fit and come to collect.

Posted on April 12, 2011 by Michael Stolnicki
Most comfortable boots I've ever had.
Very flexible on the delivery after our arrival was delayed by 5 hours.

Posted on April 06, 2011 by ellen nelson
Thank you for another stress free year! We'll call you again next year.
Ellen Nelson
River Forest, IL

Posted on April 06, 2011 by Neil Wilson
Convenient and helpful. Thank you for a great service and being very accomodating. We got stuck on the mountain and were almost an hour late getting back for our return time. No attitude just a pleasant rescheduling. Thanks

Posted on April 05, 2011 by Thomas Burzinski
After I skied on my boots for one day, I found that they were too big. After I called them, Ski Butlers returned to my condo with a smaller pair of boots within 30 minutes. I have rented from Ski Butlers three times and I have always been very satisfied with their service and equipment.

Posted on March 31, 2011 by Liza Larson
beyond expectations in being accomodating!
highly recommend

Posted on March 30, 2011 by Tom Fitzgerald
Great service! Best rental fit I have ever had. I would use them again in a heart beat!

Posted on March 30, 2011 by Chris Steel
This was the second season that our family has used Ski Butlers; last year in Deer Valley and this year in Breckenridge. Both times they were great. I will continue to use them each year we come out skiing.

Posted on March 28, 2011 by Pam Lovvorn
We have used Ski Butlers several years and never been disappointed. We recommend them to all our friends.
Pam Lovvorn

Posted on March 27, 2011 by Bennett Nolan
We will use ski butler from now on. You made it so easy to get ready to ski without the hassle of being at a store with all the other spring break people.

Posted on March 25, 2011 by Matthew Soucek
I loved my skis but would have liked an option of performance boots. Otherwise, Sean was great and your help with our group was amazing!! Thank toChris for getting us such a great group rate!

Posted on March 24, 2011 by Paul Parker
The service was helpful, we did not have to stand in line
I did not like the bindings. We kep having issues with them.

Posted on March 23, 2011 by John Todd
Nice job, great staff

Posted on March 23, 2011 by Joyce Schaer
Excellent service and accomodative at both drop off and pick up of service. Representatives are professional and friendly.

Posted on March 22, 2011 by Luke Thoms
All went well, the crew was upbeat and very responsive.

Posted on March 22, 2011 by Steve Little
Service was good. Equipment was old. My brother used a competing service (at the same time we were in Copper) and their equipment made ours look old and outdated.

Posted on March 22, 2011 by Jim Cohen
Guys were great. There were some problems getting the equipment to me at the scheduled time on March 12 so i agreed to wait until the next morning for delivery. It wasn't that big a deal, but I think you experienced a shortage of personnel on March 12.

Posted on March 21, 2011 by Ian Mayville
The service was excellent on every front. Craig did a great job with the fitting, and Matt handled all the rest with professionalism. I will use your service again the next time I am in town, and I would recommend it to anybody.
Regards,
Ian S. Mayville
Boca Raton, FL

Posted on March 21, 2011 by Tim Burton
SkiButler is the only way to rent!

Posted on March 21, 2011 by Allison Boyce
The employees were extremely helpful, on time, and courteous. The equipment was less than ideal. I switched out the boots and they were worse. The replacement skis were so dull that they ruined my last day of skiing. The price, to deliver to the lobby of my building, was more than to rent closer to the lift. I would say it was equally convenient, for more money, and less quality and selection. Probably wouldn't rent again.

Posted on March 15, 2011 by JOSE ANTONIO LEZAMA
WAS EXCELENT THE SERVICE, BUT THE SIZE OF THE BOOTS WERENT THE´PERFECT SIZE, BUT FOR ONLY ONE FEET.

Posted on March 10, 2011 by Carol Hill
We were quite impressed with ski butlers. We had 3 young children and not having to wait in long lines was invaluable. They were very willing to come and fix any problem we had. We will use them where ever we decide to ski. A+ all the way.

Posted on March 09, 2011 by Sarah Rolle
VERY friendly staff..... willing to help when boots were a problem....Very good service all round

Posted on March 07, 2011 by David Quirin
Very friendly and accommodating staff. My wife and I were very pleased with the service and the quality of the equipment.
Thank You

Posted on March 03, 2011 by Steve Randall
I have been using your service for years at many locations throughout the Western United States and have never been dissappointed. Great service, great equiptment.

Posted on February 26, 2011 by Sarah Kaminski
Our daughter loved her skis! No hassles, excellent service and great peace of mind for parents!!

Posted on February 26, 2011 by Elizabeth Siff
The service was great; everyone was extremely friendly and helpful. I do, however, wish that you had more up-to-date equipment (i.e. newer ski models).

Posted on February 26, 2011 by Mary Ellen Gross
The service was fantastic!! My only comment was the e-mail receipt was in a strange format. It should be in a common format and easy to read.

Posted on February 26, 2011 by Sue Westwood
We got settled into our place around 10:30 p.m. w/ 9:00 a.m. ski lessons scheduled for the next morning and you guys delivered our equipment at 8 a.m. right on time.

Posted on February 25, 2011 by Diana Scott
Thank you! Great phone support when placing order with Matt & delivery & pick-up!

Posted on February 24, 2011 by R. Todd
A truly revolutionary service. We had a group of 13 with various drop off and pick up times. Ski Butlers accommodated us every step of the way; they even met me on the mountain when I had an equipment malfunction. I highly recommend and will absolutely use Ski Butlers in the future.

Posted on February 22, 2011 by Amanda Sears
We were very happy with the service, it was super convenient!

Posted on February 18, 2011 by Patrick Dostal
What an amazing experience. I called the office and went to voicemail...even though I did not leave a message I got called back. We had 5 different people renting at one point and they read our minds and combined ours into one order. I will use them from now on instead of waiting in line at the lifts to rent equipment.

Posted on February 17, 2011 by Katie McLaughlin
You guys were absolutely amazing. So personable, so helpful, so patient and willing to work with any issues we had. I honestly will never rent from anyone else - now, we just need you in the North East.
Big shoutout to Alex - who, even at 8am, was just delightful.
Thank you again for EVERYTHING -
Kate, Daniel, Dan, & Bram

Posted on February 17, 2011 by Joyce Rothenberg
We've been using the Ski Butlers for every ski trip we take --probably for 5 years. In fact, for our recent trip to Colorado, I booked our resort based on the resorts that the Ski Butlers served.
The service is great and responsive and the equipment has been great.
Thank You!
Joyce Rothenberg

Posted on February 16, 2011 by Kimberly Carpenter
Fantastic service, better than expected!

Posted on February 11, 2011 by Mark Edwards
Really flexible, friendly and efficient service. Recommended!

Posted on February 10, 2011 by Alan Smith
Great rental experience - I researched the available ski types/ratings and got exactly what I reserved. No problems with skis or boots. Great flexibility on delivery and pick-up. We probably paid 30% more, but the service and convenience was worth a lot.

Posted on February 09, 2011 by M. Daniels
"Everything was wonderful and we will recommend your services to our friends."

Posted on February 05, 2011 by Wendy Reese
The convenience was great! The equipment was not. My boots were overused, but the exchange was a little better.

Posted on February 03, 2011 by Stephanie Retelle
I heard of your company through a friend of mine who highly recommended you guys. I am SOOOO glad that we used your services! I'm sure I must have called at least 5x to modify my reservation, but each time, the guys were always friendly and so willing to help. On our delivery and pick-up dates, the guys were flexible with the times but were also on time. I can't say enough about the experience I had! Convenience and excellent, friendly service! Thanks so much!!!

Posted on February 02, 2011 by Ray Morgan
The convienence is worth the extra $.

Posted on February 02, 2011 by Tim Bone
Your prices were too high compared to the local rates at negotiated by the Florida Ski counsel that week in Breckenridge.

Posted on January 31, 2011 by Amy Le Nguyen
My first time snowboarding experience, and Ski Butlers did a fantastic job. they were very nice and understanding. If I needed something, or if something is wrong with my board, they came out and met me where I was at, which was at the lift within a matter of minutes to come and fix the problem. I will definitely rent with them again next year!

Posted on January 29, 2011 by Linda Murphy
Using Ski Butlers was the best decision we made when planning our ski trip. They were on time, reliable, and knowledgeable about how the equipment should fit. We had to change sizes after the first day for one of us and they were right there with a new pair of boots. I would highly recommend this service.

Posted on January 24, 2011 by Rick Reznikov
Very flexible and very convenient.

Posted on January 21, 2011 by Kim Jerich
They guy that picked up our gear was awesome!!!

Posted on January 21, 2011 by Thomas Barbieri
Outstanding Service. Steamboat Ski butlers spent 30 minutes on the phone with me explaining exquipment and recommendations based on conditions. Then they went ahead and booked both my Steamboat reservation and Breck and called Breck to reserve my skis. When I was returning the Skis in Breck I called from the gondola and the van was at the base parking lot before I was.

Posted on January 20, 2011 by Stephen Tatum
Ski Butlers makes it easy.I'll never again rent from a ski shop.

Posted on January 20, 2011 by James Tramposch
Ski butlers was highly recommended to us. We had a group of 15 people using the service and it was very unorganized and the equipment was not the most up to date. The pickup was seamless, but the service was quite expensive.

Posted on January 16, 2011 by Becky Sherwood
Wonderful working with Ski Butlers. Got checked into our condo, went to the grocery store, and then Ski Butlers came to size our boots and bring skis. How perfect is that!! Very convenient. Very kind and personable employees. Would definitely use them again. Becky

Posted on January 14, 2011 by Melanie Daniels
Everything was wonderful and we will recommend your services to our friends.

Posted on January 12, 2011 by Audra Deaton
The guys who brought us our skis and picked them up were so polite and extra helpful. It was my first time to ever do a rental delivery like this and I'll absolutely recommend it to a friend. Thank you!!

Posted on January 10, 2011 by Wayne Rohr
Ski Butlers gave us excellent service. We were late getting to our condo and they said just to call them when we got in. Our group got to Breckenridge at two different times and they did not hesitate one second to deliver our equipment at two different times. Our sons snow board broke while skiing and they came to our condo to replace it. It took them awhile that day to get there so they gave us a discount on the rental for that day!!! Everyone that we had contact with whether on the phone with the reservations or in person at delivery and pick up were very friendly and very knowledgeable!!! What a great experience! We will be calling again on our next trip skiing!!! Thanks for making our trip so easy!

Posted on January 09, 2011 by Mary Massengale
Delivery of equipment was great.
However, on pick up, we waited for 45 minutes in the cold at Bear Run after we were told he'd be there in 10 minutes. Had to call several times.

Posted on January 08, 2011 by Wendy Shane
Love Ski Butler, just had problems with 2 pair of boots and their bindings. Had to have both switched out as they broke while on the mountain

Posted on January 07, 2011 by Scott Lindsay
I will not rent equipment any other way...Simple as that!

Posted on January 07, 2011 by Tim Kim
Ski Butlers allowed us to enjoy our limited time at Copper Mountain. For a small percentage over the local rental shops, we were able to get our equipment at our convenience.

Posted on January 03, 2011 by Bert Richardson
Ski Butlers was a fantastic choice! Don't know why I would rent at the slopes again... The service was prompt and flexible, the ski equipment was excellent, the prices were very reasonable and guess what - NO LINES!! I had a family of 6 to equip and everything went smoothly - we even had a case of missing skis on the last hour of our rental - (which turned out to be a case of mistaken ski identity) - but Ski Butlers' staff was very understanding until the situation was resolved. Would definitely recommend them to a friend...

Posted on December 30, 2010 by Roberto Escalante
Very good service and support.

Posted on December 28, 2010 by Maria Carra
We absolutely loved getting our gear delivered. We have never had such an easy ski rental experience before! Our delivery guys were professional,thorough, amicable and FAST! We will definitely do this again and recommend it to everyone we know who skis (or rides!)! Thank you for a GREAT service!

Posted on December 26, 2010 by Kathy Boren
It was so wonderful to have ski equipment brought right to your door. No lines & no waiting. I will definitely do it this way from now on. It is well worth the small extra expense.

Posted on December 09, 2010 by Destin Cadelinia
The service Ski Butler provides is genius! Getting fitted in the comfort our lodge is top notch. Waiting in lines and getting fitted in front of strangers are no longer necessary. We definetely felt the personal attention to ensure a good fit and was greatly appreciated.

Posted on November 29, 2010 by David Rossi
After traveling to Colorado, it was so nice to sit back in our condo and have Ski Butler come to us. We didn't have to do anything but sit there and enjoy our time together- no lines, no waiting, no frustration. THANK YOU for starting our trip in a great way!

Posted on March 25, 2010 by M. Monell
Excellent service with timely delivery and pick up. Snowboard was a little chewed up but otherwise worked fine.

Posted on March 25, 2010 by G. Gatesman
Great experience. Skis rocked, but mroe important was the service, flexibility, and timeliness of the response from the staff - They were there by 7am the 1st day as requested, met me mid week when my binding broke, and even met me on the side of the road to turn the skis in to save me time. overall great expeience and will continue to use you on all of my future west coast trips. thanks.

Posted on March 25, 2010 by S. Garcia-Alba
We will definitely use ski butlers again next time!! Sooo convenient!

Posted on March 25, 2010 by C. Egan
I thought it was the best service ever!! I already recommended it to people on the mountain, especially after seeing the lines at Mountain House. I will use you guys everytime we go! Thanks so much!

Posted on March 25, 2010 by M. McArthur
Glen was awesome in fitting our kids. The pickup got a little scrambled because we ended up night skiing at Keystone that evening, but despite the various phone calls, everyone was friendly and helpful.

Posted on March 25, 2010 by K. Bugai
This was the best way to rent ski equipment! We never left the Condo and got everything we needed! No lines and crowded ski rental location!!

Posted on March 21, 2010 by P. Doming
Very Timely on Delivery.

Posted on March 21, 2010 by J. McKinney
Katie who helped us at Breckenridge was very knowledgeable and friendly. You guys showed up promptly, called to verify things and generally provided excellent service. We were very happy with the price, quality and convenience of Ski Butlers and would definitely use you again instead of standing in line somewhere and having to carry stuff to our car, etc. Thanks!

Posted on March 21, 2010 by R. Griswold
Ski Butlers..always on time, excellent equipment and customer service..you rock!

Posted on March 12, 2010 by G. Watson
We were very happy with the Ski Butler. It was so nice to not wait in line in a ski shop and then have to drag all that equipment back to our condo in the altitude. This is the second year we have used them and definitely will in the future.

Posted on March 12, 2010 by R. Griswold
Ski Butlers..always on time, excellent equipment and customer service..you rock!

Posted on March 12, 2010 by S. Moedritzer
What a wonderful way to start your ski vacation! Your service is a real treat and I will definitely use it again in the future.

Posted on March 07, 2010 by K. Harris
WOW! We will never rent any other way!

Posted on March 03, 2010 by P. Connolly
You guys did a tremendous job and the 2 Matts that helped us out of the Breck office were great! We will be using Ski Butlers in the future for sure. - Pete Connolly

Posted on February 26, 2010 by D. Gengenbach
Loved the convenience! We will definitely use Ski Butlers next ski trip.

Posted on February 26, 2010 by J. Rothenberg
This is the 3rd time we've used Ski Butlers, twice in Park City and recently in Breckenridge. I can't imagine ever renting any other way. I won't ski a resort if you aren't there! Joyce Rothenberg Nashville, TN

Posted on February 21, 2010 by V. Bartlett
I was a bit disapointed with this year's equipment, especially the boots. The ski's were OK but the boots were not a great fit. For whatever reason the first pair I tried were too small but the second pair were a bit too large. Not a show stopper, I just felt a little squirelly from time to time without a snug fit.

Posted on February 21, 2010 by J. Luis
I thought everything was great , from the equipment to the service. For a first time skier it was the best thing since sliced bread.

Posted on February 15, 2010 by E. Hutchison
Ski Butlers made the equipment rental experience very easy and accommodating.

Posted on February 10, 2010 by C. Schulz
My family and I were very pleased with the service we received with Ski Butler. The gentleman that came to fit us for our equipment did a fantastic job making sure we were all fitted properly! It was very convenient to have the equipment dropped off to us and then picked up after our stay. We had a wonderful vacation skiing and snowboarding! Thank you!

Posted on February 05, 2010 by E. Gravatt
Was able to swap out boots in 15 minutes on the mountain! Great service, flexible, nice guys.

Posted on February 05, 2010 by A. Heathcote
what a great service you provide. It is nice not having to worry about dropping off your rental equipment as you try to get down to catch your flight.

Posted on February 03, 2010 by P. Fetters
I really enjoyed the whole experience - it was a wee bit of luxury. I will recommend Ski Butlers at Breckenridge to my friends.

Posted on February 01, 2010 by N. Scelfo
Best equipment I have ever rented! From service to equipment, the Ski Butler experience far exceeded my expectations! I will use Ski Butlers on every ski trip in the future!

Posted on January 29, 2010 by L. Richards
Very easy, very timely, very good pricing. Good combination!

Posted on January 25, 2010 by S. Briones
My experience with Ski Butlers was awesome. The comfort of them coming to me was great. No long lines to deal with or the crowds. A real personal touch. I will use Ski Butlers from here on for every one of my future ski trips.

Posted on January 20, 2010 by C. Ryder
Great overall experience. Would use the Ski Butlers again and again and again. Thanks!

Posted on January 20, 2010 by K. Tice
Using Ski Butlers is a must! I will be using it everytime I ski! The convenience it provides outweights any additional costs (which suprisingly is not much more than your typical "go pick them up yourself and be inconvenienced" shop.)

Posted on January 20, 2010 by J. Helburg
The team of ski butlers that were assisting us were awesome! They were very polite, helpful and on time which is huge for me! Thanks and keep up the great work!

Posted on January 06, 2010 by A. Hernandez
You asked me to give you our flight number so you could be sure that we were going to be at the room at the agreed time. You were not there, and you did not phone me. I know that my phone number is from México, but, believe me, I spent some time finding out how to contact you. Other than that, I will surely recommend you and I will rent from you next time.

Posted on January 06, 2010 by N. Hartle
This company provides an excellent service. We were able to hit the slopes without delay. Thank you for the convenience and kindness!

Posted on January 06, 2010 by M. Babineck
Everything went very smoothly, from the fittings to the returns to the billing. It was much better than waiting in line at the ski lodge.

Posted on January 06, 2010 by E. BRONZWAIG
GREAT SERVICE

Posted on January 06, 2010 by P. Lovette
Ski Butlers was great to work with. We loved the door to door service and no waiting. We will use them again on our next ski trip to Breckenridge.

Posted on January 06, 2010 by B. Bell
Ski butlers was courteous, knowledgable and quick with delivery and pick-up.. Thank you for helping to make our trip to Breckenridge so successful!!! The Bell family

Posted on January 06, 2010 by S. Kiel
Super, easy to deal with, will use them again the next time I'm in Colorado

Posted on January 06, 2010 by C. Cicero
Would not do it any other way! You made it so easy, and your people were extremely helpful and very nice!I asked a lot of questions up front and got a lot of answers, Thanks Glen!

Posted on January 06, 2010 by C. Miller
Everything went well except for trying to charge us afterwards for things we didnt owe. Also, they messed up one of our service calls. Overall I would say it was a very average experience.

Posted on January 06, 2010 by S. Sloane
Brock did an outstanding job and was very helpful and accommodating. He was punctual on delivery and pickup and the process was painless.

Posted on January 06, 2010 by R. Smith
They were very quick and helpful.

Posted on March 18, 2009 by D. Grindstaff
Excellent service! The delivery and pick up were both prompt and on-time. The staff who came out to my condo were knowledgeable and made sure I had the correct equipment. I have used Ski Butlers over the last three ski seasons and will continue to recommend your company to all of my friends!

Posted on March 18, 2009 by L. Acosta
Ski Butlers exceeded our expectations! I was part of a group of 12 friends who organized a ski trip to Breckenridge and we rented our equipment from Ski Butlers. They were great about setting up our group online account and delivered all the equipment to us- for each person they brought one size up and down in order to ensure the perfect fit! They have friendly and professional staff as well as good equipment. They were always available- they even met us within 10 minutes notice when my husband needed his ski equipment checked out while we were skiing! My entire group of friends was very impressed with their service and will definitely rent from them next time!

Posted on March 18, 2009 by P. Harrison
The staff were very friendly and helpful and it was so easy, we will be back!

Posted on March 18, 2009 by D. Sharp
Ski Butler added very valuable time to our vacation, no wasted time standing in line to rent skis... Super staff, very knowledgeable, and friendly.

Posted on March 18, 2009 by L. Schwartz
Could not have been easier! They were right on time for both drop off and pick-up.

Posted on March 18, 2009 by P. Louis
What a breeze...the Ski Butlers made our trip headache free. They arrived at the house fully equipped and had everyone fitted quickly. The techs were knowledgeable and very helpful. We did not have to wait in the long lines at the base of the mountain to get equipment. What a dream to ski to the house on the last day, call the Ski Butler and have them pick-up the equipment when we were finished. It was great all the way around!

Posted on March 18, 2009 by L Dugger
Great place great prices. Delivered exactly on time. They had 3 very nice people come and make sure all our equipment fit properly. there were 10 of us. What a great way to rent skies

Posted on March 18, 2009 by C. Martin
This was the best service, they had everyone fitted correctly and accommodated our needs and times, we will definitely use them again.

Posted on March 18, 2009 by J. Ingam
It made skiing much more enjoyable! It was hassle free, and they came right to our door, at our convenience.

Posted on March 18, 2009 by J. Hirsch
Very good and personal service. The "guys" were on time, friendly, and very helpful.

Posted on March 18, 2009 by A. Matherne
Ski Butlers was the easiest part of our ski vacation. We will definitely use their service from now on.

Posted on March 18, 2009 by D. Brownfield
Ski Butlers arrived when they told us they would arrive. Friendly service. Everything was the correct size and ski bindings set correctly the first time.

Posted on March 18, 2009 by T. Lukus
This is a great service. Everything was very easy and fast. I will use ski butlers again!

Posted on March 18, 2009 by R. Lazerus
This is the first time I have used Ski Butlers and they were fantastic! They arrived right on time and had great equipment. I wanted to go to a longer ski after the first day and they met me in town with another great pair of skis. Their technicians are knowledgeable and these guys are great to deal with. I highly recommend Ski Butlers!! Thanks guys!

Posted on February 08, 2009 by Tiffany Pittman
This was the best extra money we could have spent!! Although the cost wasn't much more than regular rental, it was worth every dime and a lot more. To have our skis delivered right to our room and picked up right from our room with no lines and no waiting, was INCREDIBLE! We have already told MANY people about Ski Butlers and will continue to do so! No lines, no waiting, correct equipment, personal FRIENDLY service, who can beat that!

Posted on February 01, 2009 by D. Fahey
We knew we would be arriving at our cond late, so we chose ski butlers instead of trying to get fitted at the resort rental shop in the morning rush. They brought everything to our room before the lifts opened. The equipment was great. When I decided that afternoon that I wanted a smaller boot, they came back out with two pairs for me to try on. I couldn't have asked for a smoother experience.

Posted on February 01, 2009 by M. Rodgers
Thank you for the great service!!

Posted on February 01, 2009 by S. Polland
Some much easier then dealing with the stoner dudes at the rental places. Worth the extra couple of bucks.

Posted on February 01, 2009 by B. Draper
Excellent professional staff and service, we will be using your company again soon. Was unable to leave a gratuity due to flight leaving early. Thanks so much for the great service. Brenda Draper

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