The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

“I was so thoroughly impressed by your service, not only being on time, but by your professionalism and friendly informative nature, your follow-up …. I will never rent anywhere other than Ski Butlers, you guys have set the bar very high for the competition.” – Clayton Kamin, Whistler visitor from Houston, TX
 
“Coordinating this trip with as many people as we had was fairly
difficult, but the easiest part turned out to be arranging our gear
with 'Ski Butlers'. As we talked about our trip on the way back to the airport, all of our
guys raved about how easy it was, how timely you arrived and how great
the equipment was.”  - Robert Del Vecchio, Whistler visitor from Norwalk, CT
 
Local References:
 
“Ski Butlers did a fantastic job with Exclusive Resorts members last winter. Bookings were made easily and efficiently and Karin was always available at a moment's notice if help was required in advance. Deliveries were professional and friendly and clients loved Rob. I could tell that service was a number one priority for Ski Butlers and they never let us down!”
- Jodi Aaron, Exclusive Resorts, Whistler 2007-2008
 
“Karin and Rob were such a pleasure to work with during the busy winter season.    Many of our guests travel from other Continents and arrive tired and weary.  They couldn’t believe the service of somebody actually coming to their accommodation and assisting them in the comfort of their living room instead of lining up at the shop or going down the next morning and taking precious downhill time away from their holiday.  Karin and Rob were so friendly and upbeat and always professional. No request was a “bother” for them.   We are going to highly recommend Ski Butler’s to all of our guests this coming winter season.”
- Jennifer Cole, Alpine Resorts, Whistler 2007-2008

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