Ski Butlers Blog - December 2013
To Piste, or not to Piste
Ready to Deliver Legendary Service
When I walk into a restaurant, a shop, fly on an airline or shop online, the first thing that I do is break down the customer service. It is probably a bit too much and sometimes it even drives me crazy. However, Ski Butlers was founded on customer service and we live and breathe it each and every day and therefore it is always on the front of my mind and the front of the teams mind.
The Christmas Shift in Whistler
As we appoach the Christmas Holidays there is a noticeable shift in the Resort of Whistler.Read More...
Incentivized on Customer Service
Core Value #1
Deliver Legendary Service
How do we deliver legendary service? With 10 locations and over 90 team members, how do we assure that every Ski Tech, General Manager, and Owner will execute this Core Value? It begins with our vision to “deliver happiness to our customers, team members, and partners by delivering legendary service.” This vision is not just a sign on the door of founder Bryn Carey’s office, or tucked into the signature of e-mails, but lived daily.