Deer Valley Resort Customer Reviews

Posted on December 16, 2014 by Samantha Rougeux

Everyone was fantastic, we would definitely recommend and use Ski Butlers again. They were on time, courteous and extremely friendly and knowledgeable.

Posted on December 15, 2014 by Dorsey Smith

Used a competitor last year and decided to go with Ski Butler because of equipment selection. We worked them out with equipment changes - only so that we could try new skis in varying conditions. Equipment was delivered every time, on time and always with a smile.

Posted on December 14, 2014 by Sarah Martens

You guys aren't the cheapest, but you're definitely the best. Keep up the great work.

Posted on November 30, 2014 by Andrew Kelson

Wish we had one in NY

Posted on November 29, 2014 by Brian Waller

Great service, ski's delivered right to our door, no standing line!
Love it, will use again.

Posted on April 22, 2014 by Pauline Leung

I've skied almost all of my life, and this time is the first that I have taken a trip with my children skiing - the biggest cause of anxiety was getting the gear all together and Ski Butlers made this such an easy, no-headache, no-anxiety activity. Coming to our cabin to fit us, answer questions, fit us and then picking it all up in the end was the best. Would highly recommend to families or even if you're traveling without children. Thanks, Ski Butlers!

Posted on April 21, 2014 by John Darrah

Fantastic Experience. Made the process of renting equipment a breeze.

Posted on April 18, 2014 by Marty Tucker

They came to the ski hill twice to get me boots that fit well. Great service.

Posted on April 17, 2014 by Emily Grunow

We brought our own boots.

Posted on April 17, 2014 by Tom Corcoran

Hard to see why anyone wanting to rent ski/boarding equipment would use any supplier other than Ski Butlers! You guys are the best! Tom Corcoran

Posted on April 14, 2014 by Gretchen Levy

Sara and Dan first came out to our condo and did an excellent job fitting us all. They were both so helpful and willing to do whatever it took to make sure our experience with y'all was pleasant and rewarding!! Awesome company!!!

Posted on April 12, 2014 by Jayashri Nijhawne

I was given a pair of boots that were to tight so I returned them that afternoon but had to wait as the staff were out delivering/picking up equipment. There was a phone number to dial but as an international traveler, I did not have a cell phone to use.

Posted on April 11, 2014 by Sarah Vaudreuil

We had a group of 13 women need ski rentals for my bachelorette weekend and Ski Butlers took care of everything with ease! I don't think I can ever go back to renting in a store again!

Posted on April 11, 2014 by Bill Parry

Tyler Orourke was very helpful with the whole process

Posted on April 10, 2014 by Kori Brown

I have been demoing skis for the last 3 seasons. I am a good skier who put on 40 days a season early in life and can hold my own. I was terribly disappointed with the quality and selection offered by Ski Butlers.

Posted on April 10, 2014 by David Gray

Your service turned what is normally an epic hassle into a straightforward, simple, effective process.

Posted on April 09, 2014 by Jeanie O'Shaughnessy

Utilized Ski Butlers February in Vail and Park City in March. All of our rental request information was stored so ordering the second time even in a different location was effortless. The SB teams picks up equipment when and where convenient for the client. Really a great service.

Posted on April 09, 2014 by Susie English

The boots I used hurt my heels by the end of day 1. Not enough cushioning in the heel, perhaps? Maybe too worn?

Posted on April 08, 2014 by Kathy Tagget

The ski equipment was very fine, especially the boots. Good condition on both. The boards were fine except the bindings were not of the best quality as the latches were problematic. I know my boys experienced issues with the bindings and the ease of which they were able to latch down the toe bindings. They were a bit disappointed with the quality of the boots and thought they were a bit tattered. Overall, the equipment certainly met our needs as well as your service.

On a side note, again, great service and they guys were very professional. We were quite disappointed when the guys said they didn't have any discounted lifts to offer us as they were "sold out." We purposely did not reserve any lifts prior to our arrival due to being told that Ski Butlers would provide them for us when they delivered our equipment. We were left scrambling late at night to try to find discounted lifts and it put a damper on the start of our trip.

Posted on April 08, 2014 by Tim Romberger

Ski Butlers is the Uber of ski rentals! Great service, great skiing.

Posted on April 07, 2014 by Joseph Collins

Loved the whole experience. Much easier than lugging skies through an airport

Posted on April 07, 2014 by Suzanne Burns

Friendly staff, great service, convenient,.

Posted on April 06, 2014 by Patti Erickson

they should bring more than one pair to the fitting
i ended up skiing in boots i did not like as i did not want to take the time to exchange them.

Posted on April 06, 2014 by Gerald Osher

WE HAVE RENTED SEVERAL TIMES BEFORE FROM OTHER PLACES. YOUR BOOTS WERE THE MOST COMFORTABLE I EVER RENTED. THE "BUTLER" BROUGHT TWO DIFFERENT TYPES TO TRY.

Posted on April 05, 2014 by Alana Pakkala

This is the best service!! The reps made everything so easy for us.

Posted on April 04, 2014 by Aaron Teats

I rented from Park City Resort the day before...the difference was amazing. Much more comfortable in Ski Butler's gear.

Posted on April 04, 2014 by Kori Brown

We were disappointed in the quality of the "premium" skis and boots. Also, the edges on the skis needed to be sharpened.

Posted on April 04, 2014 by Maxwell Schneider

I had a great experience, although my skis and boots were a little big for me and I didn't realize until I got out there. My friends' skis were slow and needed a waxing, but that was it.

Posted on April 03, 2014 by Jeff Starr

My kids had a great time without having to does the time renting skis. It allowed sis more time as a family and more time on the slopes. Thanks Jake Hardy, it was great!

Posted on April 03, 2014 by Palmer Marrin

Ski Butlers has the best service and equipment. I highly recommend them for all your skiing needs. In any ski area. I will never carry skis again.

Posted on April 02, 2014 by Keith Reynolds

I've rented from Ski Butlers for 3 years now (Whistler, Telluride, Park City) and each time you have provided exceptional service. It takes the hassle out of renting especially when travelling with 4 children. I highly recommend your service to friends and family. The only comment is it would be nice to have a broader selection of skis other than Rossignol.

Posted on April 02, 2014 by kurt senn

Great concept and outstanding company!

Posted on April 02, 2014 by Stacy Varney

We worked with two different individuals to get fitted for equipment during our vacation and were both very knowledgable on your products and also very personable! They

Posted on April 02, 2014 by Mark Leyton

Overall a good experience. Great service but the equipment was banged up.

Posted on April 02, 2014 by Lou Martucci

Ski (Rosignol Exp 88) was the pefect ski, but had serious cosmetic damage to one ski. Top skin had a 6 in. x .5 in. gash just behind heel piece of binding that went down to second layer. Similar damage to front of ski also. Base of ski was fine and no performance issues, however if you market your company as a concierge service then the ski should not look like a basic rental ski.

Posted on April 02, 2014 by Becky Lindeman

Broken in

Posted on April 01, 2014 by David Fisher

Ski Butlers is awesome. They go the extra mile with courteous and knowledgeable staff to make certain you have the right package and accessories.

Posted on March 31, 2014 by John Kane

I will definitely use your service again. GreT customer service.Thank you.

Posted on March 31, 2014 by Robert Montecinos

Love the service, but I was a little disappointed in the condition of the skis edges. I felt they could have been sharper.

Posted on March 31, 2014 by Jill Roberts

Every step, from the friendly sales/fitting staff to the promptness of making changes to the equipment itself was of the highest quality. We really liked Emma in Park City. Super friendly and easy to work with. The only recommendation is to give us the best possible price in the first place rather than offering a discount upon my shocked look when I first saw the bill.

Posted on March 30, 2014 by Jessica Locke

All of the equipment was perfect and the service and communication was an added bonus. We will definitely use again and recommend to others.

Posted on March 30, 2014 by Charles Burkhart

After skiing one day decided my boots were a little big and they immediately and happily brought over several pairs until we found the perfect fit.

Posted on March 29, 2014 by Gina Wadley

My boots were really tight in the calves. They fitted me with another pair and much better. I would have paid more for some higher quality boots if they had them. The new ones didn't come with straps and they should have at least loaned me a pair. But Sarah was great

Posted on March 29, 2014 by Marty Warren

The boots fit me perfectly.

Posted on March 28, 2014 by Chris Gage

The girl that help me did a great job!!

Posted on March 27, 2014 by Ken Ziman

we only rent kids boots but not one complaint from either of my sons

Posted on March 27, 2014 by Steve Andriola

Demo'd 2skis. Rossi E88 and Soul 7's. E88's more than a bit beat up though well tuned on arrival. Soul 7's in much better shape. Loved the Souls. E88 is my base ski so no issue there

Posted on March 26, 2014 by Kerryn Colen

Thanks, ski butlers. Your team were friendly and efficient. Such a great service for travelling skiers!

Posted on March 26, 2014 by DONNA HOTZE

This was our 6th year with Ski Butlers and I wouldn't dream of using anyone else. I still tell the story of 4 or 5 years ago when my young daughter fell off a lift upon exiting and broke her ski. By the time she got down the mountain, a replacement set of skis were waiting for her. Nothing to say but "WOW!"

Posted on March 25, 2014 by Gina Li

My first time to use Ski Butlers but will definitely use them again. Highly recommended.