Jackson Hole Customer Reviews

Posted on March 10, 2015 by Steve Libenson

delivery and customer service is excellent. only problem was JH has no overnight ski storage which is a pain. Sumner was great and everyone I dealt with was friendly and helpful..

Posted on March 10, 2015 by Richard Baer

No easier and more convieient way to rent equipment on the mountain.

Posted on March 09, 2015 by Chris Marteney

Using Ski Butlers made my travel to Jackson WY from the east coast seamless and easy! They drop everything off when you want and pick it up right from your accommodations! If you like traveling as light as possible this is for you!

Posted on March 08, 2015 by Randal Garza

Loved 'em. Picked my skis up right from the mountain which was a BIG plus in my book. All very kind people. Will use them again!

Posted on March 08, 2015 by Nicholas Psaki

I have rarely experienced such excellent customer service and support. We wouldn't even consider using any other rental company. And their attitude was warm and genuine, very focused on making sure we were taken care of.

Posted on March 08, 2015 by Libby Simonini

Ski Butler transformed our ski holiday by making it so easy to rent equipment. They thought of everything. We will never ski again without them!

Posted on March 08, 2015 by Nicholas Psaki

I've used Ski Butlers 3 years running, and I wouldn't think of using any other ski rental service. They offer excellent equipment delivered to my lodging by knowledgeable, friendly staff. They always place the customer first in everything, and the convenience and service can't be beat!

Posted on March 08, 2015 by Mark Tigchelaar

I wont bring my own skiis ever again! Ski butlers is the way to take a ski vacation.

Posted on March 06, 2015 by Margo Libenson

Efficient system that made renting easy. Can book ahead online for a 10% discount. Delivery man was friendly, competent and arrived when scheduled.

Posted on March 04, 2015 by sue jane volarich

great fit, great customization once on my feet

Posted on March 03, 2015 by Tom Whalen

The people we dealt with were all very helpful and courteous! Great staff!

Posted on March 02, 2015 by Michael Smith

My only feedback would be that your Elite/premium rental package should include a more high-end boot? Grant and the other gentlemen who came to our home did an excellent job. Keep up the good work and thanks.

Posted on February 25, 2015 by Dorothy Forte-Rotolo

Alex was personable and patient when he delivered our ski equipment to our hotel. He was willing to answer all of our questions.

Posted on February 24, 2015 by Michael Book

They are very nice and easy to deal with! The convenience is great admt he equipment is the same you would get anywhere else !

Posted on February 23, 2015 by John Knowles

Great outfit that kept us well informed and delivered service & quality gear beyond our expectations!

Posted on February 23, 2015 by warren barnes

Always great service

Posted on February 17, 2015 by Kim Kosanovich

We will be using Ski Butlers again for sure:)

Posted on February 15, 2015 by Dan Levine

All the people were nice

Posted on February 10, 2015 by William Mabie

Great

Posted on February 10, 2015 by eduardo salman

if you have any trouble the response is really fast, great service

Posted on February 09, 2015 by Jose Luis Perez

My boots this years looked pretty new. I've rent high performance skis and the were in great condition

Posted on February 07, 2015 by Jarret Stephens

Ski Butlers is a first class operation all the way. The quality of the equipment is good and the whole experience couldn't have been any easier.

Posted on February 07, 2015 by David Trimble

Sumner and Dave were great. Very helpful in making sure our equipment was correctly fitted and a match with our skills. Thanks guys.

Posted on February 01, 2015 by marcelo tangioni

Boots were a bit worn out

Posted on February 01, 2015 by Daniel Hartman

Your Jackson Hole team (Chelsea and Dave, if I remember correctly) were wonderful and were very flexible when a personal issue came. As for the boots question, I have long narrow feet and both pairs I tried were too wide (buckled all the way but my feet still moved around) -- not a common situation for you, but it would have been nice to have an alternative solution available (inserts? Narrow model?).

Posted on January 26, 2015 by Rob Ades

Didn't love the feel of the first set of skis they gave me so I called them after the day was over and by next morning I had a different set which I loved. I didn't have to do a thing except make that call.

Posted on January 26, 2015 by Jeff Cowell

Ski trips are expensive and I hate wasting time finding/renting skis. With ski butlers I spent my time on the mountain, not waiting to rent and return my equipment. Skis were well tuned and they are a quick phone call away if you want to make a change.

Posted on January 21, 2015 by Peter Caprise

Greatest service I have ever received. A true level of luxury while on vacation

Posted on January 20, 2015 by Delilah Huelsing

Chelsea delivered our boots and skis directly to our hotel room. She shared helpful information about the area (great Thai food recommendation) and was extremely friendly. Also, she accidentally left the wrong size boots for me, but when we came back from dinner, we found that she had left a note along with the correct boots outside the room door. She took all of our equipment down to the hotel ski valet, so we just had to stop on the way to the slope rather than lugging it all down ourselves. Return of equipment was as easy as leaving it at the hotel ski valet from Ski Butlers to pick up. This is the only way we'll rent ski equipment again!

Posted on January 19, 2015 by Jessica Richardson

I will always use Ski Butler going forward.

Posted on January 19, 2015 by Bill Childs

Great equipment. Fantastic service. Chelsea was our service rep. She was extremely knowledgeable, helpful, courteous, and friendly. She will be a success at whatever she chooses to do in life.

Posted on January 18, 2015 by Bill Childs

very impressive service and follow up. Great communication with me.

Posted on January 14, 2015 by Chris Smith

The boots really injured my ankles. I am sitting at home with ice on my ankle as I write this.

Posted on January 13, 2015 by Kenny Davis

Very Very pleased with Ski Butlers Thank You Kenny Davis Corbin Ky

Posted on January 11, 2015 by Tamar Wells

i ended up not skiing cuz I ran out of time.

Posted on January 11, 2015 by John Parker

Good, well maintained or new equipment, delivered to your lodge or condo. They will also come to the mountain to help if your skis or boots aren't working for you. Chelsea and Sumner at Jackson Hole were fantastic - thanks for all your help guys - we had a great week skiing.

Posted on January 04, 2015 by Christina Brockman

The staff is excellent!! They came quickly when called and were very professional.

Posted on January 04, 2015 by Zack Dillard

I will never wait in lines at the ski shop again.

Posted on January 03, 2015 by TC Mullany

Loved the convenience of Ski Butlers - definitely worth it.

Posted on December 29, 2014 by Terrill Neal

This is our 2nd time using Ski Butlers in two different locations - both experiences have been exceptional. Our hope is to utilize your services at any available resort.

Posted on December 28, 2014 by John Wade

Ski Butler provides current year equipment in excellent condition. Combine this with their great customer service- fitting at your location and time of preference and flexible pickup times- you can't beat it!

Posted on December 02, 2014 by Ann Courtney

I have never experienced such customer friendly service. Thanks

Posted on April 27, 2014 by Karttikeya

I'll just say that if I am lucky enough to make it back out to Jackson Hole, I know I'll be using Ski Butlers again. Fantastic!

Posted on April 16, 2014 by Tom Albano

Boots were extremely comfortable.

Posted on April 08, 2014 by Jeff Silva

N/A

Posted on April 07, 2014 by Erica Conlon

The boots had seen better days. The liners were so thin that I ended up with blisters on my toes and while skiing, had discomfort around the ankles regardless of how the buckles were set.

Posted on April 04, 2014 by Wyck Godfrey

I'll use them again and again!

Posted on April 03, 2014 by Kelly Smith

We were very happy with the overall experience

Posted on April 02, 2014 by Mark Nelson

Would not consider using any other company!!!!

Posted on April 02, 2014 by Terri Boyd

Chad, who works at the Jackson Hole location made the experience exceptional from the first call when ordering to delivery of skiis - making sure the equipment fit our kids correctly - to picking up the equipment. Thank you ski butlers!