Ski Butlers Jackson Hole Customer Reviews
Net Promotor Score: 100%
The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.
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Posted on January 28, 2018
by William Coughlin
My bad, not bringing my own boots. Won't do that again. Skis were perfect.
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Posted on January 28, 2018
by Andrew Copp
Great service
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Posted on January 26, 2018
by Jacob Appel
good communication with customers, super service/equipment/fittings and on time delivery
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Posted on January 25, 2018
by David Barry
The service was amazing thanks so much for helping us.
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Posted on January 22, 2018
by Todd Hirschfeld
The service was easy and the equipment was in great condition. Max, Davis and the crew in Jackson Hole over-delivered and I will definitely use them again in the future!
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Posted on January 21, 2018
by Michael Zorzy
Our son took a bad spill on the first day of our vacation and was not able to snowboard for the rest of the trip.
The Ski Butler crew was so very kind and understanding, even crediting our account for the missed days. |
Posted on January 21, 2018
by Daniel L. Larson
See the comments to a friend...but, we just love the service and quality of equipment. We have rented from four different locations in two states through the years and it's awesome every time every place.
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Posted on January 15, 2018
by Juan Martinez
SkiButlers saved my snowboarding experience. I forgot my pants and did not want to spend an extra $150-$400 on new pants. If it wasnt for Steven at the Hostel I was staying at I would have had to dish out the cash. I called SkiButlers and they were professional, quick, and friendly. Ian was the gentleman that helped me and I truly enjoyed the experience he provided. Thank you Skibutlers for saving my trip! Your company helped me enjoy my trip more than you know!
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Posted on January 14, 2018
by Keri Chittenden
EACH TIME WE ASKED FOR SKIS OR BOOTS TO BE CHANGED THE FRIENDLY AND KNOWLEDGABLE STAFF ARRIVED ON TIME - SO PROFESSIONAL
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Posted on January 14, 2018
by Stephen Byrd
Great service and so much more convenient than renting onsite!
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Posted on January 13, 2018
by Rob Whalen
Great people good experience no complaints
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Posted on January 12, 2018
by Evan Gouzie
We had our luggage lost by the airline (skis, boots, etc) and had to make a very last minute reservation. Using Ski Butlers could not have been an easier more pleasant experience. Everyone we talked to on the phone and Davis who delivered our gear and fitted our boots was awesome; knowledgeable, super friendly and helpful. Because they came to us, we were able to recover precious ski time that would have otherwise been lost in line at the rental desk. I will be recommending Ski Butlers to everyone I know!
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Posted on January 11, 2018
by Rhiannon Rodoni
Great team, always responsive. Thank you!
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Posted on January 10, 2018
by Alan Cutler
Ski Butler was on time, their equipment is terrific and they make life on the slopes that much easier.
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Posted on January 09, 2018
by Jonathan Mersiowsky
Quality equipment from people that actually care. RENT FROM SKI BUTLERS
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Posted on January 09, 2018
by Luke Fields
Really easy to work with — made the trip that much more fun!
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Posted on January 08, 2018
by Nate Sramany
Best Service I have ever had for a ski rental place 10/10 HIGHLY RECOMMEND
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Posted on January 06, 2018
by Alexa Schneider
Ski Butlers is consistently fabulous no matter where you rent. This was our first time using them in Jackson and we weren’t disappointed.
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Posted on January 05, 2018
by Greg Torres
We received exceptional service from Ski Butlers. They listened to our preferences and needs and then made personalized suggestions for the existing snow conditions. The gear was in great shape (basically brand new). They also accommodated resecheudled our in hotel appointment when our flight was weather diverted and we arrived hours late. Couldn’t ask for more. Based on my experience, I don’t think you can go wrong with Ski Butlers.
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Posted on January 05, 2018
by Elizabeth Adriance
Kip was awesome, he was super friendly and helpful & gave us great tips about other places to check out in Jackson Hole.
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Posted on January 05, 2018
by Patrick Detarance
Great service all the way. Efficient and seamless
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Posted on January 04, 2018
by Emmanuelle Booker
I love the way they are dedicated to make our stay memorable. They do their best to provide what you want.
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Posted on January 04, 2018
by Katherine Hatch
Super accommodating, friendly pros!
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Posted on January 04, 2018
by Ron Waldman
A brilliant idea and tremendous value for money. This should have been done long, long.ago.
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Posted on January 03, 2018
by Matt Torrey
Great experience with Ski Butters!
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Posted on January 02, 2018
by Jean-Marc Tuleu
Delivery was on time as always and very courteous staff. No hassle whatsoever.
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Posted on January 02, 2018
by Louis Bourgeois
Max was great and very responsive
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Posted on December 29, 2017
by Daniel Temas
We enjoyed our rental experience. Thanks!
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Posted on December 28, 2017
by Anna Hunter
Thank you so much for your kindness, help, and professionalism!
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Posted on December 27, 2017
by Bokai An
very good service
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Posted on December 27, 2017
by Leslie Goodman
These folks are awesome. They know their equipment and always deliver as promised!
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Posted on December 25, 2017
by Vincenzo Losasso
delivery was on point, dudes were chill and helped us set up everything quickly.
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Posted on December 18, 2017
by Jean-Pierre Mobasser
Great service. The guys were always willing to come to the house for any adjustments necessary. That can definitely spoil you.
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Posted on December 18, 2017
by Laurie Watkins
The guys is the Jackson Hole WY store are the best!!!!
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Posted on December 14, 2017
by Kris Johnson
I have to say all of the employees at Ski Butlers for WY are awesome. Couldn't ask for better service and courtesy!
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Posted on April 03, 2017
by Julie Hagen
Thank you, you guys are great!
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Posted on March 27, 2017
by Mike Sale
The team was very friendly and easy to work with. They showed up right on time at our rental house and walked us through the process of the fitting. Answered all our questions and offered on the fly equipment updates if anything didn't meet our needs on the slope. They even came back to the house at the end of the day to pick up the equipment while we were out to dinner. Will definitely use again as they made the experience painless and let us focus on skiing with our friends.
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Posted on March 27, 2017
by Mark Borghi
Excellent service
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Posted on March 27, 2017
by Jose Correa
Great service, really enjoyable to work with you guys again.
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Posted on March 26, 2017
by James Daniels
This was the best experience I have ever had with a ski shop, and ski equipment from Ski Butlers was less expensive than other shops!??
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Posted on March 23, 2017
by Kathy Mohr
Great equipment. The convenience of the service coming to you and fit you properly was awesome. Affordable and so quick. Super service.
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Posted on March 22, 2017
by Scott Burns
We had to swap boots one day while at the mountain, Ski Butler was there quickly to make a binding adjustment, hard to beat that kind of customer service, Thanks Chris! (Jackson Hole, Wy.)
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Posted on March 20, 2017
by Lawrence Newman
Great service, friendly, prompt. Made our first day much easier. Thank you
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Posted on March 20, 2017
by Scott Johnson
Max delivered my skis ahead of schedule and was extremely helpful and knowledgeable about the skis as well as the mountain. People make the difference when it comes to customer service and he did an excellent job! This was my first time using Ski Butlers and it took the pain and hassle out of renting skis. Great job guys!
Thank you! Scott J. |
Posted on March 19, 2017
by Lori King
Best service ever! On time, responsive and goes the extra mile. Equipment was in new shape too!
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Posted on March 19, 2017
by Debbie Pacitti
Max was nice, helpful and knowledgeable. Fit my two kids perfectly!
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Posted on March 18, 2017
by Mimi Frank
Great service I will use your service again. Everyone I spoke to and met was very friendly, courteous and professional
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Posted on March 18, 2017
by David Beckler
Great staff! Friendly, professional techs.
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Posted on March 17, 2017
by Kenneth Corriveau
Great service- great people to work with. Response was quick, friendly and courteous
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Posted on March 16, 2017
by David Swanson
Great customer experience
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