North Lake Tahoe Customer Reviews


The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

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Posted on January 22, 2011 by
This was our first experience with a delivery service and we were somewhat skeptical after having been disappointed with several "off-mountain" rental shops in the past. After the fact, I can state that Ski Butlers have been the best rental shop we have seen, off or on mountain, from over 30 years of combined renting in our group. The North Tahoe group was very attentive to our needs was very quick to respond when we needed minor adjustments to our equipment. Without question, we will look for Ski Butlers in future years for our rental needs.

Posted on January 14, 2011 by
great service and flexibility, punctual and polite.

Posted on January 11, 2011 by
Fantastic people, service and snow gear and EASY EASY EASY! Thank you Ski Butlers for making our snow time BETTER!!

Posted on January 10, 2011 by
Great service! We will definitely use Ski Butlers again.

Posted on January 10, 2011 by
Very good service from delivery to pick up. I highly recommend using Ski Butlers.

Posted on January 07, 2011 by
Super service and we think it makes the vacation much easier when they bring it all to you. Our guys were very helpful, nice to our kids and professional...

Posted on December 30, 2010 by
Boots were brand new, but skis could be better. Maybe we will try the high performance one next time.

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