Park City Customer Reviews

Posted on January 19, 2016 by Steven Blasnik

Great service. I rented for 4 days. We decided after 3 days that we wouldn't ski on the next day. I called Ski Butlers. They offered to come that night for the equipment and to refund the fourth day rental.

Posted on January 19, 2016 by Aaron Murski

Awesome

Posted on January 19, 2016 by Mark Costello

We arrived earlier than scheduled. I called to see if we could move up the delivery time and 20 minutes later we were being fitted in our condo. The gear was much better than my own, I will never lug my gear across country again. Everyone from reservations to delivery to pickup was professional and friendly. I am a Ski Butler customer for life!
Mark C.
Plano, TX

Posted on January 19, 2016 by W. Robb Alley

Ski Butlers made our lives easier. They are professional, efficient and focused on customer service. They kept our information from last year so it was easy to update the order. We will use Ski Butlers again for next year's trip.

Posted on January 19, 2016 by eben schaefer

Everyone was patient with multiple emails about equipment and got us just what we were looking for

Posted on January 19, 2016 by Andy Marlow

Great service. Very convenient.

Posted on January 19, 2016 by Richard Farleigh

The brake broke off one of my bindings while skiing, I called Ski Butlers, estimated a 15 minute ski down to the base, and my butler was waiting there with a new pair of skis which she fit to my binding in 5 minutes!

Posted on January 19, 2016 by Amy Donnell

My 15 year old said his boots fit like a glove and his skis (Sin 7's) were AWESOME.

Posted on January 19, 2016 by Elizabeth Grace

Excellent and flexible service. Like any other service, however, you should verify your equipment settings to correct errors or fine tune adjustments before the concierge leaves.

Posted on January 18, 2016 by Vincent DiNapoli

Great ski's that were easy to obtain and fun to ski in all terrain!

Posted on January 18, 2016 by DAVID PARSONS

Your service is great! Using Ski Butlers is a no-brainer. I love that you don't have to go anywhere to either receive or return the rentals. No waiting in a line, etc.

Posted on January 18, 2016 by KIM DOAN

THEY WERE EXTREMELY HELPFUL AND FRIENDLY. I REALLY LIKE THE SERVICE HOWEVER THE EQUIPMENT WAS NOT THE QUALITY I EXPECTED NOR DESERVING OF THE PRICE YOU ARE PAYING EVEN FOR PREMIUM EQUIPMENT

Posted on January 18, 2016 by Griff Ehrenstrom

I stepped out of my boots after a full day without groaning. I've never had that happen before.

Posted on January 16, 2016 by Justin Hopkins

Great people! Great system!

Posted on January 16, 2016 by Katie Hopkins

Tim was fantastic. Super patient with us , willing to go above and beyond when an unfortunate accident occurred .. Also your company was very accommodating of our situation because of the accident. We would highly recommend your company .

Posted on January 16, 2016 by Paul Goldman

Great experience and a good crew.

Posted on January 15, 2016 by Dana Shakiba

Nailed It.

Posted on January 15, 2016 by Lina Fajardo

First time my boots don't hurt my feet.:)

Posted on January 14, 2016 by todd taskey

Our in room service was great and the reps from SB were friendly and knowledgeable.

Posted on January 14, 2016 by Fransisco Pallach

Loved the service, will definetly use it again

Posted on January 14, 2016 by Bethany Kandel

Have a problem with your skis or snowboard? They will meet you and switch things out. On in our party switched boots midway through our vacation and another switched from snowboard to skis just to mix things up. They were cheerful, easy to work with, and happy to help. I'd highly recommend them for the convenience alone.

Posted on January 14, 2016 by Neal Weinstein

I advised them in the morning after 3 days of skiing that I was injured and they graciously refunded the rental for the 4th day and wished me well. Very good service.

Posted on January 14, 2016 by Dmitri Sedov

Super easy and convenient. Very flexible and supportive staff. Reasonably priced.

Posted on January 14, 2016 by Raymond Biggs

Great delivery and pick up! The staff was was amazingly flexible on accommodating our group.

Posted on January 13, 2016 by Johnny Norfleet

I would definitely use these guys again. Much better skis than your average rental service for a competitive price with delivery and pick up.

Posted on January 13, 2016 by gregg stevens

Boots were very comfortable.

Posted on January 13, 2016 by John Roberts

Quality equipment.

Posted on January 12, 2016 by Kathaleen Atkinson

This is our third year using the Ski Butlers and have been impressed each time!

Posted on January 12, 2016 by Sean Finley

Amazing service!!

Posted on January 12, 2016 by Liz Kerr

Friendly technicians, and awesome products!

Posted on January 12, 2016 by Beth Murray

When I finally got the right boot (took three tries), it was terrific! Perfect fit and very comfortable.

Posted on January 12, 2016 by Scott Connor

Very good experience. Was planning to rent at the lodge or in the hotel. Glad I parked in front of your store. Will use Ski Butler on the next ski trip. Thank You

Posted on January 11, 2016 by Wynellen Huff

Have used two years in a row. Great service

Posted on January 11, 2016 by Jennifer Dardzinski

Thank you for being so flexible. I changed my plans twice at the last minute and you were very accommodating.

Posted on January 10, 2016 by Miguel Fernandez

Third year in a row using Ski Butlers and never going back to traditional ski renting...

Posted on January 10, 2016 by Brian Byrne

Excellent in-store experience, staff was very friendly and down to earth. Next time I'm in Park City I'll be back in!!

Posted on January 10, 2016 by Blair Smith

After a long day of travel, Ski Butlers arrived for our fitting. My husband and my 3 year old had fallen asleep. Ski Butlers fitted myself and three of my children. Even told me to not wake my husband or son until we were finished with our fitting. My three year old was half asleep in his fitting, and did not want to try anything on. That would have made most people annoyed, Ski Butlers kept the best attitude and still fit him properly. They were seamless, and there was no hassle. No kids roaming a store, knocking things down. Even when I was off on my measurements and they needed to bring back a pair of boots, it was easy and quick. I wouldn't hesitate to use Ski Butlers again.

Posted on January 10, 2016 by SALLY DALESTOKOE

Excellent service would recommend for ease of use and how helpful they were during our stay.

Posted on January 09, 2016 by Catherine baca

We've used Ski Butlers 3 times and have been very pleased with the quality of service each time. The staff are very friendly and helpful. I especially appreciate their flexibility in terms of pick up and drop off times. Ski Butlers is all about customer service, which is refreshing these days! That alone is worth the price.

Posted on January 09, 2016 by John Bajandas

Would definitely recommend and use this service again!

Posted on January 09, 2016 by Barbara Watkins

Have used the butlers several times in different states. Definitely love the service!

Posted on January 09, 2016 by Trudy Brown

I have rented from Ski Butlers in Park City for two years now and I will rent from them again. They are knowledgeable and try to accommodate every need and request. When I wasn't happy with the skis they gave me, they were happy to switch them to another pair that I loved. When one of the people I was skiing with didn't like his skis, he called them and they met us at the base lodge within 1/2 hour with a new pair of skis and swapped them out on the spot. They really go the extra mile to satisfy their customers.

Posted on January 08, 2016 by Wade Lindsey

They were here right on time + when we needed to swap out a pair of skis it was no problem at all. We have used them several times + they do a good job. Thanks

Posted on January 08, 2016 by Matt Doherty

Easiest way to rent skiing equipment I've ever experienced! Plus super chill staff:)

Posted on January 08, 2016 by Kevin Katterhenry

Everyone we dealt with did a great job!

Posted on January 07, 2016 by French Smith

Thanks for making our trip easier. Completely hassle free on the day you arrive and the day you leave.

Posted on January 06, 2016 by Houghten Leroy

No hassles

Posted on January 06, 2016 by Gayle Croxton

Our ski tech, Josh, was focused on making sure that our equipment was exactly right!

Posted on January 05, 2016 by Debbie Cook

We were so appreciative of Parker coming to our condo at a later than planned time and patiently fitting us with boots, skis, & poles! Thanks to you all for helping make our ski experience so great!

Posted on January 05, 2016 by Zlman Segal

Excellent service! Requested change of skis and had them delivered to the slopes in 20 min.
Equipment - top notch and the best are the attitude and smiles!