Ski Butlers Telluride Customer Reviews

Net Promotor Score: 83%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

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Posted on March 08, 2017 by

Posted on March 07, 2017 by
Everything was well executed from initial contact, follow up, delivery, fitting and pick up. True professionals that wanted to ensure we had the proper equipment to have a great time. Thanks for making our experience in Mountain Village even more memorable.

Posted on March 07, 2017 by
Overall, great experience. Thanks!

Posted on March 06, 2017 by
Super easy and friendly service. Arrived earlier than expected and was able to get my delivery earlier, and the guys who dropped off helped my group learn the mountain. Also, on return, Holly met me at the base and picked up my equipment. I didn't have to go anywhere.

Posted on March 04, 2017 by
Wonderful service cheerful staff. Great follow-up. Handwritten note.

Posted on March 04, 2017 by
All-around phenomenal experience

Posted on March 03, 2017 by
Great service and idea. Very convenient and everyone was friendly. Even when the booking wasn't correct, the staff made sure we were taken care of. Cheers!

Posted on March 01, 2017 by
Ski Butlers service really makes ski trips less hectic

Posted on February 27, 2017 by
On time, every time. Employees were helpful, informative, knowledgeable and punctual.

Posted on February 27, 2017 by
great service and support as always.

Posted on February 26, 2017 by
Good people. Great service.

Posted on February 24, 2017 by
Ski butlers make renting skis easy. No waiting in lines to get your equipment. And the staff are really helpful with suggestions. Thanks

Posted on February 23, 2017 by
The Ski butler staff is on point and willing to meet your expectations on the mountain.

Posted on February 23, 2017 by
Used Ski Butler again and once again did not dissappoint. They arrived perfectly on time, tested everything out and indicated we could give them a call if we needed to change anything. For pickup we left things outside and didn't even noticed when they stopped by.

Posted on February 22, 2017 by
I can't believe I didn't know about ski butlers the last time I skied. I will never go back to standing in line in my socks, waiting to get fitted. This was so convenient and easy.

Posted on February 22, 2017 by
Everything was perfect. I was amazed by the delivery and pickup. They made it so easy!! No waiting in lines at a ski shop!!!

Posted on February 21, 2017 by
Thanks so much!

Posted on February 21, 2017 by
The folks at Ski Butlers made our kids first ski experience a no-hassle, no tears, no-schlep affair.

Posted on February 21, 2017 by
Renting from Ski Butlers instead of standing in line at a rental shop is the best money we've ever spent!

Posted on February 21, 2017 by
We will always use Ski Butlers. Their customer service is the best!

Posted on February 20, 2017 by
They were very friendly both over the phone and in person when they came to deliver my equipment. I would definitely use them and recommend their services to friends in the future.

Posted on February 19, 2017 by
keenan was great!

Posted on February 19, 2017 by
Your service was great and super easy. Unfortunately, when you guys first came to deliver the equipment, they didn't have the right size boot, but they went right back to the shop and delivered it within an hour. Couldn't have been easier and the technicians were super nice and helpful. I would definitely use you again.

Posted on February 18, 2017 by
You helped give us a fantastic vacation, thank you!

Posted on February 15, 2017 by
Loved ski butlers!

Posted on February 15, 2017 by
I'm happy with my experience using Ski Butlers and would definitely use them again when I travel in the future. The flexibility of having the skis dropped at your front door rather than having to try to lug them back and forth to a gear shop seems small but it makes a big difference after a long day of traveling or skiing.

Posted on February 14, 2017 by
The service was amazing. Came to the house twice upon request, and even met me in the city for final drop off

Posted on February 13, 2017 by
No checked bags here! I literally took a backpack for a three day boarding trip. Ski butlers delivered great gear and had me on the mountain in time to catch first chair.

Posted on February 13, 2017 by
I can't think of a way to make ski Rental easie8

Posted on February 11, 2017 by
Great place!!! Staff was very helpful and the qualify of the equipment blew me away. Highly recommend!

Posted on February 09, 2017 by
Brighton was very helpful and great getting the kids outfitted

Posted on February 08, 2017 by
I hope to be back next year and you can be sure I will call you and have everyone in my group do the same. Thanks to everyone on your team especially holly who helped me over the phone.

Posted on February 08, 2017 by
Thanks for the good service.

Posted on February 06, 2017 by
Very convenient and well organized

Posted on February 06, 2017 by
Ski Butler's blew away our expectations well before we hit the slopes. Having our equipment delivered to us with a personal fitting was fantastic, and we found the equipment was well taken care of. We would use Ski Butler's again for our next ski vacation!

Posted on February 04, 2017 by
Ski Butlers is a great way to start your ski vacation if you plan to rent skis.

Posted on February 03, 2017 by
Great equipment and technicians to make renting hassle free and skiing enjoyable.

Posted on February 03, 2017 by
They did a great job!

Posted on January 31, 2017 by
Awesome delivery and equiptment for a reasonable price!

Posted on January 27, 2017 by

Posted on January 25, 2017 by
i have used ski butlers 3 times and wouldnt think of renting anywhere else.

Posted on January 24, 2017 by
We got caught in blizzard driving in over Lizard Pass and missed our appointment..Thanks Holly for happily rescheduling and making us feel like Royality... The entire staff could not have been more accommodating.. See y'all on next trip..

Posted on January 23, 2017 by
Ski Butler was great, showed up at our door on time and picked up equipment at the end of our stay. Made our stay effortless.

Posted on January 21, 2017 by
Excellent service. Professional and knowledge staff who are keen to meet the customers requirements and expectations.

Posted on January 20, 2017 by
Great service!

Posted on January 19, 2017 by
Ski Butler's were very easy to work with. The employees were pleasant and helpful. I would definitely use them again!

Posted on January 18, 2017 by
Everything was perfect. Great service!! Thank you

Posted on January 15, 2017 by
Next time in Telluride will definitely rent from you.

Posted on January 13, 2017 by
Our kids skied to their full potential on their ski butlers rentals! During our week long trip ski butlers was incredibly flexible I. Working with us on days they skied and days they took off. Our guests have also had great experiences. As a MV homeowner, we will only rent from ski butlers in the future.

Posted on January 09, 2017 by
Very happy with ski butler rental experience.

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