Terms and Conditions

Refund/Cancellation/Return Policy

We are in the business of making people happy!  Because of that, we have no cancellation fees for rental orders and will not charge your card until after your delivery. If you do have to cancel, we just ask you give us a call and let us know.

Not happy with something you've purchased from the Ski Butlers Store?  Return it within 60 days of your purchase for a full refund!


All equipment purchased through the Ski Butlers Gear Outlet will include a flat shipping fee of $25 per item.

All accessory items including jackets, baselayers, socks, goggles or helmets ship free!