Ski Butlers Vail Customer Reviews

Posted on February 03, 2020 by James Atkinson

I have used Ski Butlers several times and each experience is great! This past trip we had a binding on a snowboard break and they came out and replaced it quickly and easily. They make a ski trip less stressful!!

Posted on February 02, 2020 by John Toomey

Flexible with skiing multiple hills. Was able to book same day and great recommendation on type of ski. They were great for the terrain.

Posted on January 29, 2020 by Steve Haire

FIRST CLASS

Posted on January 29, 2020 by Michael T. Copertino

Drop off, pick up and the equipment was all perfect. Thank you for your excellent service.

Posted on January 29, 2020 by Todd Schultz

SIMPLY THE BEST! They make it so easy. Always flawless with delivery, equipment and pick up. They make it happen.

Posted on January 28, 2020 by Emily Fieser

You guys were excellent! Many thanks to Steve and the girl, whose name I cannot remember, who did our fitting. Both were great to work with and I will be using you guys again the next time I go skiing!

Posted on January 28, 2020 by Leila Azad

You have a great service but not a good selection of skis. For advanced skiers, you need to have better skis.

Posted on January 27, 2020 by Mark Danforth

The epitome of excellent customer service! The customer service was above and beyond what I expected. Most notably, they went out of their way to replace my skis right at the mountain due to performance issues. Don't lug your skis cross country, have Ski Butlers deliver high performance equipment right to your door. Outstanding!!

Posted on January 25, 2020 by Barry Bishop

This was a great service for us on our recent ski trip. We got in late on Friday night and didn’t want to waste valuable mountain time going into town to get our skis. Mitch showed up right at our scheduled time and delivered our skis which were excellent quality and he did an expeditious job in getting us fit. Also, the Ski Butlers was quick to apply a discount that was inadvertently left off when we made our reservation. I would highly recommend this service.

Posted on January 25, 2020 by Sepehr Azari

Sam brought all the gears I needed during my stay at Vail. I was able to rent my Skis, boots and helmet on the same day and they were delivered to me quickly. Sam took the time to fit my gear from the comfort and quiet of my hotel's ski room. The reservation process over the phone was simple and the representative was very friendly also. Keep your services excellent and prices competitive and you'll always have my business. Thanks for the superb job.

Posted on January 24, 2020 by Nicole Piekarski

Absolute awesome. I loved the ski butler experience and will be back.

Posted on January 24, 2020 by Asghar Rizvi

We had an amazing experience with ski butler. They were on time and came prepared in case something didn’t fit. I would highly recommend them.

Posted on January 23, 2020 by Mona Feilds

The best rental experience I have ever had. Friendly people, excellent service, and great rates.

Posted on January 23, 2020 by Amy Risseeuw

Great service!! Equipment was delivered on time by a super nice and helpful delivery person and this made our trip so easy!

Posted on January 22, 2020 by Jordan Loeb

Excellent experience with everything and great equipment! Super nice/amazing staff and a pleasure to work with.

Posted on January 19, 2020 by Heather Baxter

Great staff and excellent service!

Posted on January 19, 2020 by Graham Strickland

Great crew at the Eagle Vail location. Great job all around.

Posted on January 17, 2020 by RAMON CACHO

Great service. They were extremely attentive and responsive about my questions.

Posted on January 16, 2020 by Cameron Hedrick

Amazing

Posted on January 14, 2020 by Paul Varsames

on time drop off and nice equipment

Posted on January 14, 2020 by Barbara Ann Desmond

Ski Butler Sam from Vail fitted my husband & I. He was prompted, came prepared with several size boots and skis. I've used Ski Butler in Utah & Vail. I highly recommend them.

Posted on January 13, 2020 by Sarah Temple

Excellent service!!!! Ski Butlers was great to work with!

Posted on January 12, 2020 by Denise Montealegre

Excellent service!

Posted on January 12, 2020 by Julie Clifford

Awesome service and equipment.

Posted on January 11, 2020 by Paul Roberts

I’ve used Ski Butler for over 10 years and have found them to be consistently reliable through the years. Friendly technicians while delivering/fitting equipment. We plan on using them again on our next ski/boarding vacation.

Posted on January 10, 2020 by Ryan Seldon

Phil was responsible for creating an absolutely perfect experience for my friends who came to visit me for their first time skiing. They could focus on skiing while barely lifting a finger for gear prep because Ski Butlers took care of everything. Phil had all the gear they needed ready when they arrived. He was extremely helpful in getting them into just the right pair of boots, giving expert guidance when my friends needed it to determine the correct fit - all right in the comfort of our home. The Ski Butlers service made it easy for us to catch the first lift and get the full value out of our ski day. Phil showed an obvious expertise, professionalism and love for skiing, ski gear, and taking care of customers that made for an unparalleled rental experience at a great price. Thanks Ski Butlers!

Posted on January 10, 2020 by Fawzia Jaffee

Great service. Arrived on time, quick fitting.

Posted on January 08, 2020 by Darren Elmore

perfect..... Sam is the man.

Posted on January 08, 2020 by Betty Rajan

BEST TEAM AND SERVICE YOU WILL EVER RECEIVE

Posted on January 08, 2020 by William Corrigan

Fabulous service and very friendly

Posted on January 07, 2020 by James Fleckenstein

The people are friendly and punctual. I was told they would come to the mountain anytime to swap out my skis. I called around noon and they said they couldn't come because the guy was alone in the shop but he could come an hour and a half later which was too late. They charge alot but justify the cost with the service but here the service was lacking. I won't use them again and would not recommend them.

Posted on January 06, 2020 by Colleen Bailes

Great personal service. I have used ski butler in aspen and in vail. Very friendly and accommodating. I'll will use them next year too.

Posted on January 05, 2020 by JT MacMannis

Great guys delivered order had everything organized and ready

Posted on January 05, 2020 by Mark Mullen

Great friendly on time service

Posted on January 05, 2020 by Julianne Casey

Fantastic! So nice and so easy!

Posted on January 05, 2020 by Brian Cutter

Excellent, professional service as always! Makes ski trips so much easier.

Posted on January 05, 2020 by Jacqueline Paparone

Great fitting for large group - changed my order a couple times and never a problem. Called ahead to confirm and made it all very easy for everyone! Ski equipment was all better than another rental provider.

Posted on January 03, 2020 by Mike Gershom

Great overall experience. The guy that brought skis and fitted my wife did an excellent job!! Will definitely use your services again

Posted on January 03, 2020 by Greg Gilligan

Great service again this year.

Posted on January 03, 2020 by Jenny Carpenter

Ski Butlers is simply the best. When weather delayed our arrival well past closing in BC, Ski Butlers took in stride and came to our condo once we were settled so we could be off and running the next morning without delay. Later in the trip they were accommodating when one of the kids had their poles misplaced at the resort. From start to finish they were the most efficient, responsive service business I have had the chance to work with.

Posted on January 03, 2020 by Annie Brown

Yes!! Great service!

Posted on January 03, 2020 by Johanna Moya

Ski Butlers offers exceptional service. This is our 3rd year in a row to rent, and we remain very impressed. They delivered our equipment on time on Christmas morning. When we called to ask for a replacement for our daughter’s ski boots, they were there first thing the next morning (completr with a brand new pair of ski socks for her). You guys are the best!

Posted on January 02, 2020 by Alec Irvin

Amazing staff and great service!

Posted on January 01, 2020 by Elizabeth Ryberg

This was the only time that this service took so long. The guy was great but there were 8 of us renting almost everything. There should have been another person.

Posted on December 31, 2019 by Kathleen Johnston

Ski butlers were professional, courteous and super helpful. They are definitely a company that is “service with a smile!”

Posted on December 31, 2019 by Stacy Putnam

Great service, we have used them several times. They are on time , and very helpful with your equipment etc..
I highly recommend.

Posted on December 31, 2019 by Kayley Laren

Incredible service! Our ski butler was timely, efficient, and very friendly. It made renting skis a breeze. Thank you!

Posted on December 31, 2019 by Chuck Sharpe

Great/friendly service! I would give the highest recommendation to anyone!

Posted on December 30, 2019 by Vicki Aspbury

Great service. Made our family’s skiing experience hassle free.

Posted on December 30, 2019 by Alison Napjus

I appreciated the ease of the online booking process as much as a I did the quick response from an actual human that I received when we needed to make some changes mid-rental period. I would absolutely use Ski Butlers again.