Ski Rental Delivery | Snowboard Rental Delivery | Ski Equipment Delivery by Ski Butlers (tm)

Greetings from Telluride - Snow embodies us all! Greetings from Telluride, Colorado. We’ve had a wonderful early season this 2012. A healthy early snowfall got the season off to an exciting start, and this last storm blessed us here with an excess of two feet of fresh snow. As I learned the hard way, better get to the lifts early on a powder day. Telluride is like a dog kennel for the powder hound inside us all, albeit slightly more refined. And when the snow falls, so do the responsibilities of the locals. It’s a grand exclusion of almost everything that is not waist deep powder and face shots the whole way down. A race to first tracks. Otherwise, the lifestyle adhered to in town and emulated in the Mountain Village can only be regarded as tranquil. Every individual, whether you’re a long time local or a first time visitor, is tied by a bond: an appreciation for yesterday, a complacency with the present, and an excitement for the future. Telluride is an exciting place to be. The addition of a brand new restaurant, Bon Vivant, sits at the top of Polar Queen Express (Lift 5) and is a perfect addition to the already wonderful spread of après-ski locations around the mountain, in the village, and back down in town. A packed list of concerts, shows, and events for the winter season is sure to keep your schedules packed and your spirits high. And the snow...let me rephrase, Ahhh, the snow. We’ve been dancing for and have been rewarded with ample precipitation. A solid foundation is sure to keep the full boundaries of the mountain open and accessible. Any additional snow we receive will be embraced with open arms, open mouths, and open hearts. And, of course, the same welcoming embrace will be extended to our guests. Watching people having a blast doing the things we enjoy doing every day is a magical feeling: sharing a wealth of warmth, happiness, and embrace. See you soon. Ski Butlers Telluride Posted by BK - Ski Butlers Telluride on Tue, Jan 24, 2012 at 8:34 PM • View Tags: ski rental, telluride, ski shops
Steamboat Springs 99th Annual Winter Carnival! Every year in February the residents of Steamboat Springs gather on Lincoln Ave to celebrate the annual Winter Carnival. This year being Steamboat’s 99th celebration, it was originally created to help combat “cabin fever” that many locals in Steamboat suffered from while dealing with the harsh Rocky Mountain winters. Now, people of steamboat band together on this festive weekend to not only get out of the house, but also to celebrate the western heritage of Steamboat and its long-lasting love for the winter sports. Posted by Stephany Swinford on Mon, Jan 16, 2012 at 1:00 PM • View
"Incredible! There is nothing else this good." - A. Reagan Thanks for making this holiday season our best ever! It is our promise to WOW your customers and be an extension of your brand. Our customer reviews and survey scores justify this. Ski Butlers Net Promoter Score (NPS)* between November 1, 2011 and January 9, 2012 is 94.14%. - 360 Promoters - 12 Passives - 5 Detractors *NPS: By asking customers a single question on a 0 to 10 rating scale: "How likely is it that you would recommend our company to a friend or colleague?" Based on their responses, customers can be categorized into one of three groups: Promoters (9-10 rating), Passives (7-8 rating), and Detractors (0-6 rating). Below are some customer reviews. We understand that you might not have enough time to read all our reviews but we wanted to share them anyways... Ski Butlers ASPEN/SNOWMASS Posted on January 04, 2012 by Michael Regala Brandon was such a great guy to work with! A day in, I changed my rental term length and switched from a snowboard to skis... Brandon didn't even hesitate to make all of the necessary arrangements and deliver the new gear. Next time you're in Aspen, do yourself a huge favor give him a call. Posted on December 29, 2011 by David Burkhardt Great service! Personable and helpful. Flexibility in accommodating drop off and pickup times and places alleviated any worry, allowing us to enjoy our time on the hill. Thank you! Posted on December 28, 2011 by Tim Scherling You guys were recommended by a friend, and exceeded all expectations. I will continue to recommend you guys, and use you guys when I'm in the area. Posted on December 21, 2011 by Steve Gatlin Great job as usual...! Posted on November 26, 2011 by Cori Snelson The guys were incredibly nice and really made me feel comfortable. The fact that they came to our apartment to drop off and pick up the equipment made it so easy! Loved working with you guys!:) BRECKENRIDGE/KEYSTONE/COPPER Posted on January 04, 2012 by Jennifer Southerling We were totally satisfied with the service that we received and will always refer our friends to use Ski Butlers when traveling! Posted on January 04, 2012 by Sharon Guthrie Our family was extremely please with the service of Ski Butlers. We will definitely use the service again. Thanks for making our experience with four small children very pleasing :-) Posted on January 04, 2012 by William Pattison My first time using your company. I was apprehensive about at 7am delivery for 28 people. The guys in green jackets worked like an army and we were all ready to go within 30 minutes. Drop off was easy. Your company made the whole experience a very easy task. Thank you. I will definetly be using you again next winter. Posted on January 03, 2012 by Ronald Garnett I wish the cable company had such prompt service. The delivery guy showed up promptly, adjusted and explained the equipment, and was very courteous throughout. Posted on January 03, 2012 by CARLOS DE LA ROSA Excellent service. Was surprised when we had a problem with one of our ski boots and you actually came out to the ski resort to swap it out. Then the next day you came to a restaurant to pick up a helmet that was left behind. Thanks for your great service!! Posted on January 03, 2012 by Katherine Carroll This was by FAR the best experience! The equipment was RIGHT on from the start, the convenience of being delivered to your door beat standing in line in a HOT, overcrowded room was worth a little extra, so YES! SKI BUTLERS is going in my PHONE BOOK for EACH and EVERY TIME I SKI! Thanks! Posted on January 02, 2012 by Keena Wooster The Ski Butler experience was our first and it was awesome!! With 3 kids the ski rental processes can be grueling but with Ski Butlers coming to our condo allowing the kids to watch tv or play games while waiting for their fitting was great. Ryan was great to work with he took the time to make sure everything fit and was comfortable!! Wonderful experience, we can't wait to hit the slopes next year!! Posted on January 02, 2012 by Dan Barnes The service provided exceeded expectations. Friendly, courteous and helpful staff! Posted on December 30, 2011 by Glenn Dooley Very professional and prompt. Thanks Posted on December 30, 2011 by Marc Geftman I will never travel with skis again. You were quick, efficient, friendly and took care of one of our boot problems professionally. I would highly recommend you to everyone I know. Thank you. Posted on December 30, 2011 by Amy Douthitt We had the pleasure of renting with Ski Butlers during our Christmas ski trip to Breckenridge. The entire process from on-line rental, delivery of equipment to pick-up, was easy, timely and professional. We highly recommend Ski butlers and would definitely use them again! Posted on December 28, 2011 by Dan McNeil Steve in Breckenridge did a great job dropping off my skis and setting them up for me. He, and all of Ski Butlers, did a fantastic job overall and I wouldn't hesitate for a second to rent from them again and would recommend them to anyone looking to rent. Thanks again and great job guys! Posted on December 28, 2011 by Beth Wright Ski Butler is the best discovery I have ever made. I will never wait in line for equipment again. Equipment is top of the line. Posted on December 26, 2011 by Jamie Cooley It was the best service I could have asked for. My husband and I were very pleased and will recommend your service to anybody that asks. We will use your comany the next time we go skiing. Posted on December 26, 2011 by Leslie Cameron Great experience - the guys were so helpful! Posted on December 26, 2011 by Julie Gapstur We couldn't have been happier. Alex and crew were VERY accomodating and informative. They made a family vacation of "herding cats" simple and stress free! Thanks - would highly recommend! Posted on December 24, 2011 by Lisa Leifheit Shawn, Mark and Casey provided exceptional service and always had a smile on their face. They earned a lifetime customer, THANK YOU!!! Posted on December 24, 2011 by Kevin Greeson Great service, the guys doing the set up always have a great attitude. Loved the equipment this year. Very competitive pricing and no lines. Posted on December 19, 2011 by Katrina Eaton I never imagined I would use a delivery service as I thought it would cost more, but through a lodging package we were signed up for Ski Butlers and were really surprised. The service was fast and easy, no more lines or stinky equipment rooms! Posted on December 16, 2011 by R Curtis Hine There's no reason to consider any other way of renting equipment after my first experience with Ski Butlers. Prompt, friendly and helpful! Posted on December 15, 2011 by Brittany Blackwell Absolutely the best decision I made! I have recommended Ski Butlers to everyone! Posted on December 15, 2011 by Josh Beckenstein I've rented through you twice now. The people are always curteous, accomodating, and helpful beyond just rental equipment. Thanks again! Posted on December 11, 2011 by Warren Towe Great service, the guys were awesome. Posted on December 07, 2011 by Joseph Scherr We've been using Ski Butlers since 2006, and have always had great service. This Thanksgiving at Breck was no different. The guys are always friendly, on time, and accommodating. Thanks to Keith, Shawn and the rest of the guys at Ski Butlers! Joe Hornung-Scherr Posted on December 02, 2011 by Ron LeGault This is a great service. Your representatives were knowledgeable and very customer service oriented. Posted on December 01, 2011 by Dam Sunwoo Excellent service. We requested boot size changes and helmets during our stay, and Ski Butlers were very prompt to meet our needs. Thank you, guys, for making our ski trip memorable! Posted on November 30, 2011 by Delina Walker Excellent. I don't see anything that needs to be changed. Staff was knowledgeable and pickup was fast. You helped make our first ski/snowboard trip a great experience. Keep up the good work. Posted on November 30, 2011 by Mary Palinski Ski Butlers is a fast, convenient and very easy service to use. They came to the house we were staying in and even came back when the equipment needed to be changed. Very pleasant and courteous. I would highly recommend them. I have used them for several years. Posted on November 29, 2011 by Mary Macintosh We were more than satisfied with the service you provided us on our vacation! It was the first time for both our families to use your service and we were just amazed how knowledgeable and professional your staff was. The first day one of our kids wanted to change their skiies in and get a snowboard and within a half hour a staff member was at the slope and found us in the midst of 1000's of pepole and changed out his equipment. I would HIGHLY recommend Ski Butlers! Thank you again for making our vacation great!! Posted on November 29, 2011 by Tomai Lee Excellent/superb/awesome customer service. I strongly recommend. Ski Butlers JACKSON HOLE Posted on January 05, 2012 by Patricia Dabrowski Excellent customer service from everyone I worked with! Posted on January 05, 2012 by Wendy Daugherty Each time we have used Ski Bulters has been a wonderful experience. They understand customer service! From delivery with a smile to our room to pick up at the parking lot at the bottom of lift on our final day, we were always treated exceptionally well. Their equipment is top of the line and in excellent condition as well. We've rented through Ski Butlers at multiple locations and have found each site to be as good as the last. Posted on January 03, 2012 by Jacob Glenn Great crew and equipment as always in jackson hole! Posted on January 02, 2012 by Dan Jensen The snowboard gear was top class. My instructor helped adjusting my bindings. It could have been done when delivered. Posted on December 31, 2011 by Kimberly Cross We would recommend these guys to any day of the week! Their customer service can't be beat!!! Posted on December 28, 2011 by Todd Daniels You took the hassle out of our ski trip. The ski rental and return is always a beating, but you guys made it quick and easy. Will never go skiing again without using Ski Butlers. I can't recommend you enough. Posted on December 27, 2011 by Margaret Moore The workers at Ski Butlers are awesome!! You could not ask for a more helpful and accommodating service. Whether you're staying on the mountain or in town, give these guys a call! Sure beats waiting in line! Posted on December 27, 2011 by David Greenwald third time client..totally satisfied.. Posted on December 26, 2011 by David Sweet Very accommodating when our flight was late getting in. Also, the rep met us at the bottom of the runs on the last day to pick up our equipment. I won't rent elsewhere again! Posted on December 26, 2011 by Amber Reagan Incredible! There is nothing else this good. Posted on December 25, 2011 by James Pitts Ski Butlers. Cannot say enough good things about the service. Th e equipment was perfect. The personal care they gave us on our vacation to Jackson Hole Wyoming was top notch. Mike, the technician that fitted us for our skis did an outstanding job. He was patient, informative and personable. I would highly recommend Ski Butlers for your equipment. Thanks for helping make our vacation a memorable one. Jimmy Pitts, North Augusta, SC Posted on December 24, 2011 by Anna Romanosky Y'all are awesome!!! Posted on December 23, 2011 by Maria Bililies Very helpful and accommodating staff. Ski Butlers NORTH LAKE TAHOE Posted on January 04, 2012 by Brittany Wilson Excellent service. I'll never stand in line with 3 kids again. I'm so glad we've found out about your service. It takes the hassle out of skiing. Posted on January 03, 2012 by Sandy Mertel The whole arrangement was fantastic! I don't even think there is anything that could be improved on. thanks!!! Posted on January 03, 2012 by Jeffrey Troiano Great Service, great value. Posted on January 02, 2012 by Randy Hudson Ben and the North Tahoe SkiButlers did a great job of outfitting our family for a skiing vacation. The equipment was first class, and the service was excellent. The need for a boot size increase during the rental was handled quickly by SkiButlers meeting us at the ski resort. We will definitely be a repeat customer. Posted on January 01, 2012 by Mark Way The guys were terrific! We needed to have boots and skis exchanged a few times and the guys were there at our house, eager to make sure we had a positive experience. They even made two separate trips to the slopes! Wow! Great service! Mark, Dallas Posted on December 30, 2011 by Natalie Moyce The employees are awesome and helpful, and came to give me a smaller board on the mountain, which was the best! I would highly recommend Ski Butlers over any other rental service. Posted on December 28, 2011 by Christine Yuan The service was excellent- friendly and responsive! Posted on December 28, 2011 by Matt Sugden You exceeded expectations by a mile. Superb service. Posted on December 27, 2011 by Doug Smith The Service was excellent! I have a large family and waiting in line at a ski shop for everyone to complete the rental transaction is painful. The hand delivery of rentals at our convenience was ideal. -Thank you Posted on December 27, 2011 by Dora Oh Definitely when we ski in the US. My son did not really know the fit till he skied for 1 day. The people were very helpful and responsive and brought another boots for him to chg the nxt day. Equipment were all new and great brand. Enjoyed the equipment!!!! Posted on December 27, 2011 by John Corrigan Ben and the guys showed up with an hour of me placing my order. Picked up everything on Christmas Eve of all days. Fantastic service as usual. Thanks again! John Posted on December 27, 2011 by Jim Ruxin Alex is great. Posted on December 25, 2011 by Terry Duhon Ben, our ski bulter, was fantastic to work with, very helpful by answering questions that we had and making us feel at home, he was a real gem! We are very happy we used Ski Butlers, it was worth every penny. Thanks Ben and SB!! -Terry Ski Butlers PARK CITY/DEER VALLEY/CANYONS Posted on January 05, 2012 by Thomas Chambers Convenient and flexible. Good quality equipment. You get what you pay for. Posted on January 05, 2012 by Laura Cerow Great service and very flexible when we made changes. Posted on January 05, 2012 by Thomas Gibson Great! Posted on January 04, 2012 by Laurie Hood Love you guys!! Posted on January 04, 2012 by Mara Flanagan Fantastic service! Extremely punctual - I was on the slopes in no time! Will definitely use Ski Butlers again! Posted on January 04, 2012 by Jacob Darby Very friendly service. Super accomodating with schedule changes. Truly a model of customer service. Also received upgrade on skis which was a nice touch and much appreciated. Posted on January 04, 2012 by Anna Fonseca Service was wonderful - great staff and team. Posted on January 04, 2012 by Rachel Horowitz Service was excellent, staff was friendly and accomodative and equipment was in excellent condition. Prices were a bit high vs. some of your competitors, but that was the only drawback...otherwise, Ski Butlers was perfect; thank you! Posted on January 04, 2012 by Theodore Murphy Perfect. Easy. Posted on January 03, 2012 by Jonathan Hochberg Great service!! Posted on January 03, 2012 by Sue Boice A great service. Will use them again. Posted on January 02, 2012 by Anita Baloow Very nice and friendly gentlemen. Service was smooth and fast. Posted on January 02, 2012 by Christopher Attwell Efficient and great. Posted on January 01, 2012 by Margie DeHaan Nicholas was fantastic! My family was skiing for the first time in Deer Valley. He was quick to put us at ease as well as fitting all 5 of us with boots and skis. All done with a smile and a sense of humor - it was even Christmas week! We will definitely ask for him again and use Ski Butlers. What a great service. Posted on December 31, 2011 by Stan Boney My boots were loose. I thought that there would be a couple pairs of boots to chose from? Other than that, the service was great. Posted on December 31, 2011 by anthony depaul Simple, easy, and quick. Outstanding. Ski Butlers SOUTH LAKE TAHOE Ski Butlers South Lake Tahoe Posted on January 03, 2012 by Diane Oswald Ski Butlers provides the kind of service that is all too rare these days! They are knowledgeable, responsive, and customer-focused. I wish they could teach other organizations how to provide great service and add value! Diane O. Posted on January 03, 2012 by Michael Lac The guys at Ski Butler were great and the delivery was on time and service was awesome. Posted on December 29, 2011 by Jeff Erickson Outstanding service! Have used them multiple times and has always been a great experience!!! Posted on December 26, 2011 by Lawrence Marks Excellent service, on time, flexible with friendly and quality world-class customer service!!! You can't go wrong! Posted on December 26, 2011 by Austin Bratkiv Excellent rental again! Very timely, polite, and know what they are doing. Definitely would rent from them again when in Tahoe. Posted on December 25, 2011 by Rene Uresti You all Rock!!! Posted on December 23, 2011 by Don Dupere Fast, professional and courteous service. They are truly at your service. Relax and and let them take the stress out of rentals. No lines and at your convenience. Ski Butlers STEAMBOAT Posted on January 05, 2012 by Bowe Craine Excellent & courteous service. Posted on January 03, 2012 by Pat Crawford Service was AWSOME! I would recommend this company to everyone as a way to serve and satisfy a customer. I also don't miss hauling and paying the luggage fee at the airport anymore. Posted on January 02, 2012 by Tom Kane Great customer service. Went out of their way to make sure the equipment was right for the person and conditions. Posted on January 01, 2012 by Lisa Wilson we have been skiing on rental equipment for 15 years and getting the equipment is always the dreaded event of the first evening. Not this year! Ski Butlers is the best thing we did this year, they were very responsive to all the changes in size of boots, advice on equipment and even switching to snow boards. Will definitely use them again! Ski Butlers TELLURIDE Posted on January 04, 2012 by Kyle Fagin The Telluride team was great....nice, professional, accommodating and they went out of their way to help us out with people coming and going different times, switching from skis to boards, etc. You guys provide a great service...thanks and Happy New Year! Kyle Dallas Posted on January 02, 2012 by John Jacob Great Job once again. 3rd time we have used S.B. and we love the service and equipment! Great Prices too! John Jacob Austin, TX Posted on January 01, 2012 by Lori Green Every one of the fellows that brought us the equipment was excellent! They took the time to explain what we needed, gave us answers to other questions we had and were just genuinely nice people. Ski Butlers is definitely someone we would use again in any of the resorts they are available! Ski Butlers VAIL Posted on January 04, 2012 by Craig Weaver Your service is awesome !!! With 2 young kids needing to be fitted for skis and boots, being able to do it in the comfort of our condo in Vail was wonderful !!! Posted on January 04, 2012 by Reid Porter You all have great customer service. Very dependable year after year! thank you Posted on January 04, 2012 by David Bates I can't say enough about the excellent service and flexibility of your staff. I've already recommended Ski Butlers to several people in the Beaver Creek area and will continue to use your services. Thanks for making our trip so enjoyable! David Bates Posted on January 04, 2012 by Stacey Andrews Wow! Ski Butlers was the best way to do rentals. The associates were friendly, professional and so easy to work with! Delivery and pick up were flexible and they always had what we needed. This is the only way I'll ever rent ski equipment from now on. Thanks!!! Posted on January 04, 2012 by Dave Deschamps We couldn't say enough of how great the service was and meeting Matt and the others was awesome!! Posted on January 04, 2012 by John Lacy nice young men working for you! Posted on January 04, 2012 by Connor Fleming Wonderful service! Thank you! Posted on January 03, 2012 by Eric Casola You guys were great!! most definitely using your services again when i can. Posted on January 01, 2012 by Marsha Tate Wow! What a delight it was renting my equipment from Ski Butlers! They answer the phone on the first ring, remember me from previous seasons, take time to assure a proper fit, show up on time for delivery, their equipment is top drawer, and their pricing is a full 20 % lower than the ski rental shop (Beaver Creek Sports) at my hotel (Ritz Carlton Bachelor Gulch). Ski Butlers WHISTLER Posted on January 03, 2012 by Sonia Sachs Excellent service, timeliness, responsiveness, and equipment. We look forward to booking again with you on our next visit in Dec 2012! Posted on January 01, 2012 by Chris Sadler The perfect service. Brilliant idea and well executed. Posted on January 01, 2012 by Gordon Curl Wanted to compliment your team - Corey was great, and I believe customer service means the most when the unforeseen happens. I didn’t communicate with you last night because it was in fact me that was injured, well drugged while family was getting me back to Vancouver through pretty bad weather. So nice to pick up nothing but polite, caring and understanding messages from your company this morning, especially when I left you pretty much in the dark, and knowing the importance of getting the equipment back at this busy time of year.. means so much when hurting badly. Ski Butlers is a great service and I will spread the good word!! Happy New Year, and thanks again… Gord Posted on December 31, 2011 by Diane Dowdell I was very satisfied with the very friendly, timely service, as well as the quality of the equipment. Unfortunately, the first pair of boots that was provided to my daughter was too large, which led to her having shin pain and to us all missing two days of skiing. However, Ski Butlers promptly came to our condo and provided other boot options. She was able to ski our last day and the additional day's rental was provided free of charge, which I felt to be quite fair. Perhaps the misfit of the first boot could have happened with other rental services. I would suggest that the importance of proper fitting be reviewed with all staff delivering boots to ensure the best fit. Posted on December 30, 2011 by Jenny Risk Great service - very timely and returned quickly to swap out skis when we needed a new size. Posted by Bryn Carey on Tue, Jan 10, 2012 at 9:00 AM • View
Lending Mother Nature a helping hand! No need to fret just because Mother Nature is taking a quick vacation. The snow-making and grooming crew at Heavenly Resort are picking up her slack! With night time temperatures dropping below freezing, they have been able to blow snow every night for the last week. They will be operating an impressive 21 lifts accessing 25 trails! Pretty epic coverage in the opinion of this former east coaster! With snow making at the max, sunny skies, and fresh clean corduroy laid out each night. We are experiencing some of the most comfortable conditions I have ever had the pleasure of riding! With little to no cloud cover, the vistas of lake are absolutely breathtaking! Also, South Lake Tahoe hosts one of the most exciting nightlife experiences around! So after your adventurous day out on the mountain get ready for the fun to continue, with our Vegas style entertainment offering five casinos less than a mile from the gondola! Let's not let the lack of snow crush our spirits! Get out there and enjoy the ride! I know I am! Posted by Paul Stout on Mon, Jan 9, 2012 at 3:47 PM • View
Core Value #1 – Deliver Legendary Service Thanks to everyone who is a part of our Ski Butlers family; from our customers, lodging properties, team members, concierges, friends and family, for helping make this our best holiday season ever. How do we measure best ever? By the amount of satisfied customers and fun we have. Posted by Bryn Carey on Mon, Jan 2, 2012 at 1:01 PM • View Tags: ski butlers customer service
Thank goodness for man-made! Thank goodness for man-made snow. The snow making equipment at the resorts in North Lake Tahoe have made it possible for locals and visitors alike to get out on the slopes. The temperatures have been low, some even dropping below 0° for extended periods of time during the dark hours. The ski resorts have been able to put a pretty decent coat of white stuff on the trails. And with the cold temperatures, the man-made snow has been allowed to set up nicely on the trails. One of the best things I have noticed since moving here is that there are not many bad weather days in California. Or days with any weather at all. Since it hasn’t been snowing, it has been sunny. The beautiful weather has certainly made me feel guilty about complaining about the lack of snow. And with the lack of snow I have seen many people out riding their bikes and doing other activities that normally need to be put away through May. Most people I have met are always talking about powder. Which I will admit is very nice but there is more to skiing then powder. Go out and make some turns on some nice groomed trails, the snow might be a little harder then what you are usually skiing on this time of year. So get your skis tuned or rent a pair that have an edge and go out there and challenge your skiing ability and ski the harder snow, work on your free skiing before the powder. It will pay off down the road, I promise! Grab some boards, strap them on your feet, and ski! Posted by Ben Saviello on Tue, Dec 27, 2011 at 4:18 PM • View
Jackson Hole's Holiday Events Schedule While skiing may be the main attraction for people visiting Jackson Hole in the wintertime, the holiday season brings a plethora of other exciting events for all ages. Here is a list of what’s going on over the next two weeks. 12/20/11 Expressions of the Season, a Holiday Chamber Music Concert Presented by Cathedral Voices Chamber Choir and the Jackson Hole Symphony Orchestra. • Where: Walk Festival Hall • Time: 7:00pm – 8:30pm Lighting of the Menorah Lighting of the Menorah, Four Seasons Lobby, 4:45pm 12/21/11 GTMF presents 'The Magic Flute', a Metropolitan Opera broadcast Where: Walk Festival Hall• Time: 4:00pmrn• What: Enter a world of dancing bears, giant birds, and colorful adventure in Mozart’s ever-popular masterpiece. This abridged version, sung in English, is perfect for opera fans of all ages. Free, tickets not required. Kids' Night Out Where: Kids Ranch at JHMR • Time: 6:00pm – 9:00pm • What: On Kids’ Night Out, the Kids Ranch offers evening activities for children ages 4 to 18 in a supervised environment. Activities include a pizza party, indoor and outdoor games, movies and sledding. rn• Reservations are required. Call 307-739-2788 for information. 12/22/11 Christmas Ornament Workshop and Storytelling Where: Alpenhof Bistro Fireplace• Time: 3:30pm – 5:30pm• What: Kids (ages 3 - 12) will have fun creating a tree ornament while enjoying Hot Cocoa and Christmas Stories. This event is free and in collaboration with the Jackson Hole Art Association. Storytelling 3:30-5pm, workshop 4:15-5:30pm. Kyrgyzstan Handicraft Show Where: Snake River Lodge and Spa• Time: 12:00pm – 7:00pm• What: Trunkshow from Kyrgyzstan, beautiful things from faraway places in a mountain-to-mountain cooperation. Great last minute holiday shopping. In cooperation with Vista 360. Winter Solstice Bonfire and Starlight Ski or Sleigh Ride Where: Saddlehorn Activity Center• Time: 5:00pm -7:00pm• What: Come out for an evening under the stars for a Sleigh Ride and free Cross Country skiing, lite fare, libations, live music and a Bonfire to welcome back longer days ahead. Caroling at the Four Seasons Lobby Caroling at the Four Seasons Lobby, 5:30pm 12/23/11 Santa’s Arrival Where: Village Commons• 4:00pm Lizzie Sider performance, Sledding, Hot Drinks and Cookies• 4:30pm Santa Arrival from Tram Caroling at the Four Seasons Lobby Caroling at the Four Seasons Lobby, 5:30pm 12/24/11 Reading “T’was the Night before Christmas” Where: Fire pit on the Village Commons• Time: 5:00pm• What: Gather around the fire at for this classic Christmas Story. Terra Café will provide free cookies for the kids. Christmas Mass Where: Four Seasons Resort, Cottonwood Ballroom • Time: 5:30pm• What: Christmas Mass in conjunction with Our Lady of the Mountains Church Caroling at the Four Seasons Lobby Caroling at the Four Seasons Lobby, 5:00pm Non-denominational Christmas Service Where: Gabe Room at the Bridger Center, 3rd floor• Time: 5:30pm• What: Non-Denominational Christmas Service with Rev. Paul Hayden 12/25/11 Christmas Day - Ski with Santa Ski with Santa!• Where: Teewinot Lift• Time: 1:00pm 12/26/11 Kid’s Movie Night Where: Teton Room at Teton Mountain Lodge• Time: 7:00pm• What: While the kids enjoy popcorn and a movie, adults can enjoy drinks and dinner at Cascade Restaurant and Bar. 12/27/11 Teton Science School - Skins, Skulls and Snow Where: Village Commons • Time: 2:00-4:30pm • What: Teton Science School biologists will be at the Teton Village Commons Firepit to explain how the area’s wildlife employs strategies to survive the winter season while showing various skins, skulls antlers and horns. Weather dependent. 12/28/11 Kids Snow Sculpting Contest Where: Village Commons• Time: 12:00pm – 3:30pm• What: Children of all ages are invited to create their own snow sculpture. Judging and Award Ceremony on the Village Commons at 3:00pm.• To sign up for snow sculpting or for more information call 307.733.5898 12/29/11 GTMF presents 'Hansel and Gretel', a Metropolitan Opera broadcast Where: Walk Festival Hallrn• Time: 4:00pm• What: Richard Jones’s wickedly funny production of Humperdink’s beloved opera stars Alice Coote and Christine Schafer as the siblings lost in the shadowy world of the woods. Sung in English. Free, tickets not required. 12/31/11 New Year’s Eve Champage Special Where: Terra Café at Hotel Terra • Time: 3:30pm - 5:00pm • What: Enjoy a flute of Champagne and passed tea sandwiches from for $5 to get the New Year’s celebration started. Glow Worm and Torchlight Parades and Fireworks Glow Worm Parade for Kids -- Where: Meet at the Kids Ranch at 4:50pm with skis and boots (no poles, please!). Parade on Teewinot Run. Time: Meet at 4:50, Parade at 5:30. Kids of all ages are welcome to participate. The younger kids will do a shorter parade before the bigger kids. Torchlight Parade and Fireworks -- Where: Apres Vous and Teewinot Runs Time: 6pm. Fireworks to follow the torchlight. JHMR employees treat you to a traditional torchlight on Apres Vous, followed by a celebratory fireworks show. New Year's Gondi Gala Ring in the New Year at the Couloir! • Where: Couloir Restaurantrn• Time: 9:00pm• Featuring Mandatory Air• What: Two dinner seating’s (5:30 and 7:45). The later dinner includes wine paring and the party for $250. Party tickets are $50 and available online only! Call for dinner reservations 307.733.2675 New Year’s Eve Party at the Peak, at the Four Seasons Resort Where: The Peak, Four Seasons • Time: 9:00pm-1:00am • What: Raffle, Complimentary Midnight Toast, DJ from KHOL, and passed hors d’oeurves • $65 Posted by Steve Fox on Mon, Dec 19, 2011 at 3:27 PM • View
Ski Butlers Nominated for Small Business of the Year Park City, UT…Ski Butlers has been nominated for the US Chamber of Commerce 2012 DREAM BIG Small Business of the Year Award by the Park City Chamber Bureau. “This is an incredible honor,” said Bryn Carey, president of Ski Butlers. “We are very humbled and proud to be considered for this award.” The Park City Chamber Bureau nominates one business per year for this award. “We believe that Ski Butlers is a business that others watch in awe,” said Bill Malone, president of the Park City Chamber Bureau. “From their concept…to their phenomenal service…to their attention to detail…This is a business that seems to have it all covered. Plus, they are the epitome of a well-oiled machine when it comes to customer service.” The Park City Chamber nominated Ski Butlers out of 1,050+ businesses. About the DREAM BIG Small Business of the Year Award The Awards program is designed to honor our nation's job creators and recognize their significant contributions as drivers of economic growth. The winner will receive a $10,000 cash prize, courtesy of the U.S. Chamber of Commerce. Small businesses will be judged on the following criteria: • Staff training and motivation • Community involvement • Customer service • Business strategies and goals • Financial performance and business history About Park City Chamber The Park City Chamber / Bureau exists to promote Park City and Summit County as a world-class destination for everyone from tourists to business groups to our local neighbors. They do this through coordinated domestic and international marketing efforts that work in tandem with those of their 1000+ members. Their mission is to promote the Park City/Summit County area as a historic mountain resort destination with an ongoing Olympic legacy, enhance the resort experience, and be an advocate for a vibrant, healthy economy. About Ski Butlers Founded in 2004 in Park City, Utah, Ski Butlers now serves over 30 North American resorts in Colorado, California, Utah, Wyoming and British Columbia, Canada. Ski Butlers award winning service makes renting ski and snowboard equipment convenient and hassle-free all for the same price or less than most resort ski shops. Ski Butlers is the only ski shop in Vail/Beaver Creek, Colorado to win the Vail Valley Platinum Service Award for exceptional customer service this past winter, and is Deer Valley’s and Aspen’s preferred ski rental delivery provider. Ski Butlers corporate offices are based out of Park City, Utah. For more information go to www.SkiButlers.com, call Bryn Carey at 435-640-1402 or e-mail Bryn@SkiButlers.com. Posted by Bryn Carey on Thu, Dec 15, 2011 at 9:14 AM • View Tags: DREAM BIG Small Business of the Year Award
No Snow, Doesn't Mean No Fun! The majority of conversations going around town now in one way or another are all focusing on one common topic, where is the snow? In Breckenridge, we certainly have not seen the same early season snow as we had last season. This seems to also be the case in several other western resort towns. Since we cannot control Mother Nature, we are forced to take action in other ways. No snow in November means several things for us folks in Breckenridge; It gives us the ability to enjoy long hikes without snow shoes and tackle some of Colorado’s 14,000 ft. + peaks, it makes us appreciate artificial snow making more so than we would like to, and it creates a situation where all employees are eagerly waiting to demo some of the new powder line equipment but simply can’t yet. Just because there has been little snowfall so far this year, doesn’t stop the big wheel of events from turning in Breckenridge. From the 4^th-11^th of December we welcome the Hartford Disabled Sports Ski Spectacular into Breckenridge. In its 23rd year, the Hartford returns to Breckenridge as the nation’s largest winter sports festival for people with physical disabilities. It’s always a pleasure when you get the chance to meet these people on the slopes or in town as they are always sure to lift your spirits and make you appreciate all the activities that come with a mountain town. This event is conducted by Disabled Sports, USA and in Breckenridge; this is something we always look forward to. Another thing the lack of snow will not change is the Winter Dew Tour coming to town December 15-18^th. As Breckenridge locals, we will welcome in several hundred elite winter athletes all to compete on Peak 8 in Breckenridge for their shot at the Dew Cup. Of course the Dew Cup champion is based on cumulative points from all 3 winter tour stops with The Nike Open in Breckenridge being the first of the 3 to kick off the 2011/2012 season. There is more fun to be had than watching these athletes soar out of the pipe or tear down the slopestyle course while the Dew Tour is in town. There are live concerts right on the mountain following each Dew Tour event, and the town as a whole is more energetic than ever during these 3 days. Even without snow, there are always fun events going on in Breckenridge and plenty to chat about around town. The snow will eventually arrive; whether it comes as a 50^th birthday present to Breckenridge on December 16^th or Santa Claus brings it as a gift on his sleigh later in the month, one thing is for sure…. The Breckenridge community will be waiting! Posted by Shawn Manwaring on Mon, Dec 12, 2011 at 8:05 AM • View
Ski Town Lingo It can be weird going on vacation to a new place, a place that can seem somewhat foreign from your home. Maybe it’s the weather that’s completely different, the food may not quite be the same, or maybe the language is new and well, foreign. It can be even stranger when this place is still in the U.S. Resort towns can seem a bit foreign at first, especially when you hear the locals speaking. Posted by Riley Tippet on Tue, Dec 6, 2011 at 8:37 AM • View Tags: ski rental, ski terms, ski shops

Greetings from Telluride - Snow embodies us all!

Greetings from Telluride, Colorado. We’ve had a wonderful early season this 2012. A healthy early snowfall got the season off to an exciting start, and this last storm blessed us here with an excess of two feet of fresh snow. As I learned the hard way, better get to the lifts early on a powder day. Telluride is like a dog kennel for the powder hound inside us all, albeit slightly more refined. And when the snow falls, so do the responsibilities of the locals. It’s a grand exclusion of almost everything that is not waist deep powder and face shots the whole way down. A race to first tracks. Otherwise, the lifestyle adhered to in town and emulated in the Mountain Village can only be regarded as tranquil. Every individual, whether you’re a long time local or a first time visitor, is tied by a bond: an appreciation for yesterday, a complacency with the present, and an excitement for the future.

Telluride is an exciting place to be. The addition of a brand new restaurant, Bon Vivant, sits at the top of Polar Queen Express (Lift 5) and is a perfect addition to the already wonderful spread of après-ski locations around the mountain, in the village, and back down in town. A packed list of concerts, shows, and events for the winter season is sure to keep your schedules packed and your spirits high. And the snow...let me rephrase, Ahhh, the snow. We’ve been dancing for and have been rewarded with ample precipitation. A solid foundation is sure to keep the full boundaries of the mountain open and accessible. Any additional snow we receive will be embraced with open arms, open mouths, and open hearts. And, of course, the same welcoming embrace will be extended to our guests. Watching people having a blast doing the things we enjoy doing every day is a magical feeling: sharing a wealth of warmth, happiness, and embrace.

See you soon.

Ski Butlers Telluride

Posted by BK - Ski Butlers Telluride on Tue, Jan 24, 2012 at 8:34 PM • View
Tags: ski rental, telluride, ski shops

Steamboat Springs 99th Annual Winter Carnival!

Every year in February the residents of Steamboat Springs gather on Lincoln Ave to celebrate the annual Winter Carnival. This year being Steamboat’s 99th celebration, it was originally created to help combat “cabin fever” that many locals in Steamboat suffered from while dealing with the harsh Rocky Mountain winters. Now, people of steamboat band together on this festive weekend to not only get out of the house, but also to celebrate the western heritage of Steamboat and its long-lasting love for the winter sports.

Posted by Stephany Swinford on Mon, Jan 16, 2012 at 1:00 PM • View

"Incredible! There is nothing else this good." - A. Reagan

Thanks for making this holiday season our best ever!

It is our promise to WOW your customers and be an extension of your brand. Our customer reviews and survey scores justify this.

Ski Butlers Net Promoter Score (NPS)* between November 1, 2011 and January 9, 2012 is 94.14%.

- 360 Promoters

- 12 Passives

- 5 Detractors

*NPS: By asking customers a single question on a 0 to 10 rating scale: "How likely is it that you would recommend our company to a friend or colleague?" Based on their responses, customers can be categorized into one of three groups: Promoters (9-10 rating), Passives (7-8 rating), and Detractors (0-6 rating).

Below are some customer reviews. We understand that you might not have enough time to read all our reviews but we wanted to share them anyways...

Ski Butlers ASPEN/SNOWMASS

Posted on January 04, 2012 by Michael Regala

Brandon was such a great guy to work with! A day in, I changed my rental term length and switched from a snowboard to skis... Brandon didn't even hesitate to make all of the necessary arrangements and deliver the new gear. Next time you're in Aspen, do yourself a huge favor give him a call.

Posted on December 29, 2011 by David Burkhardt

Great service! Personable and helpful. Flexibility in accommodating drop off and pickup times and places alleviated any worry, allowing us to enjoy our time on the hill. Thank you!

Posted on December 28, 2011 by Tim Scherling

You guys were recommended by a friend, and exceeded all expectations. I will continue to recommend you guys, and use you guys when I'm in the area.

Posted on December 21, 2011 by Steve Gatlin

Great job as usual...!

Posted on November 26, 2011 by Cori Snelson

The guys were incredibly nice and really made me feel comfortable. The fact that they came to our apartment to drop off and pick up the equipment made it so easy! Loved working with you guys!:)

BRECKENRIDGE/KEYSTONE/COPPER

Posted on January 04, 2012 by Jennifer Southerling

We were totally satisfied with the service that we received and will always refer our friends to use Ski Butlers when traveling!

Posted on January 04, 2012 by Sharon Guthrie

Our family was extremely please with the service of Ski Butlers. We will definitely use the service again. Thanks for making our experience with four small children very pleasing :-)

Posted on January 04, 2012 by William Pattison

My first time using your company. I was apprehensive about at 7am delivery for 28 people. The guys in green jackets worked like an army and we were all ready to go within 30 minutes. Drop off was easy. Your company made the whole experience a very easy task. Thank you. I will definetly be using you again next winter.

Posted on January 03, 2012 by Ronald Garnett

I wish the cable company had such prompt service. The delivery guy showed up promptly, adjusted and explained the equipment, and was very courteous throughout.

Posted on January 03, 2012 by CARLOS DE LA ROSA

Excellent service. Was surprised when we had a problem with one of our ski boots and you actually came out to the ski resort to swap it out. Then the next day you came to a restaurant to pick up a helmet that was left behind.

Thanks for your great service!!

Posted on January 03, 2012 by Katherine Carroll

This was by FAR the best experience! The equipment was RIGHT on from the start, the convenience of being delivered to your door beat standing in line in a HOT, overcrowded room was worth a little extra, so YES! SKI BUTLERS is going in my PHONE BOOK for EACH and EVERY TIME I SKI! Thanks!

Posted on January 02, 2012 by Keena Wooster

The Ski Butler experience was our first and it was awesome!! With 3 kids the ski rental processes can be grueling but with Ski Butlers coming to our condo allowing the kids to watch tv or play games while waiting for their fitting was great. Ryan was great to work with he took the time to make sure everything fit and was comfortable!! Wonderful experience, we can't wait to hit the slopes next year!!

Posted on January 02, 2012 by Dan Barnes

The service provided exceeded expectations. Friendly, courteous and helpful staff!

Posted on December 30, 2011 by Glenn Dooley

Very professional and prompt. Thanks

Posted on December 30, 2011 by Marc Geftman

I will never travel with skis again.

You were quick, efficient, friendly and took care of one of our boot problems professionally.

I would highly recommend you to everyone I know.

Thank you.

Posted on December 30, 2011 by Amy Douthitt

We had the pleasure of renting with Ski Butlers during our Christmas ski trip to Breckenridge. The entire process from on-line rental, delivery of equipment to pick-up, was easy, timely and professional. We highly recommend Ski butlers and would definitely use them again!

Posted on December 28, 2011 by Dan McNeil

Steve in Breckenridge did a great job dropping off my skis and setting them up for me. He, and all of Ski Butlers, did a fantastic job overall and I wouldn't hesitate for a second to rent from them again and would recommend them to anyone looking to rent. Thanks again and great job guys!

Posted on December 28, 2011 by Beth Wright

Ski Butler is the best discovery I have ever made. I will never wait in line for equipment again. Equipment is top of the line.

Posted on December 26, 2011 by Jamie Cooley

It was the best service I could have asked for. My husband and I were very pleased and will recommend your service to anybody that asks. We will use your comany the next time we go skiing.

Posted on December 26, 2011 by Leslie Cameron

Great experience - the guys were so helpful!

Posted on December 26, 2011 by Julie Gapstur

We couldn't have been happier. Alex and crew were VERY accomodating and informative. They made a family vacation of "herding cats" simple and stress free! Thanks - would highly recommend!

Posted on December 24, 2011 by Lisa Leifheit

Shawn, Mark and Casey provided exceptional service and always had a smile on their face. They earned a lifetime customer, THANK YOU!!!

Posted on December 24, 2011 by Kevin Greeson

Great service, the guys doing the set up always have a great attitude. Loved the equipment this year. Very competitive pricing and no lines.

Posted on December 19, 2011 by Katrina Eaton

I never imagined I would use a delivery service as I thought it would cost more, but through a lodging package we were signed up for Ski Butlers and were really surprised. The service was fast and easy, no more lines or stinky equipment rooms!

Posted on December 16, 2011 by R Curtis Hine

There's no reason to consider any other way of renting equipment after my first experience with Ski Butlers.

Prompt, friendly and helpful!

Posted on December 15, 2011 by Brittany Blackwell

Absolutely the best decision I made! I have recommended Ski Butlers to everyone!

Posted on December 15, 2011 by Josh Beckenstein

I've rented through you twice now. The people are always curteous, accomodating, and helpful beyond just rental equipment. Thanks again!

Posted on December 11, 2011 by Warren Towe

Great service, the guys were awesome.

Posted on December 07, 2011 by Joseph Scherr

We've been using Ski Butlers since 2006, and have always had great service. This Thanksgiving at Breck was no different. The guys are always friendly, on time, and accommodating. Thanks to Keith, Shawn and the rest of the guys at Ski Butlers! Joe Hornung-Scherr

Posted on December 02, 2011 by Ron LeGault

This is a great service. Your representatives were knowledgeable and very customer service oriented.

Posted on December 01, 2011 by Dam Sunwoo

Excellent service. We requested boot size changes and helmets during our stay, and Ski Butlers were very prompt to meet our needs. Thank you, guys, for making our ski trip memorable!

Posted on November 30, 2011 by Delina Walker

Excellent. I don't see anything that needs to be changed. Staff was knowledgeable and pickup was fast. You helped make our first ski/snowboard trip a great experience. Keep up the good work.

Posted on November 30, 2011 by Mary Palinski

Ski Butlers is a fast, convenient and very easy service to use. They came to the house we were staying in and even came back when the equipment needed to be changed. Very pleasant and courteous. I would highly recommend them. I have used them for several years.

Posted on November 29, 2011 by Mary Macintosh

We were more than satisfied with the service you provided us on our vacation! It was the first time for both our families to use your service and we were just amazed how knowledgeable and professional your staff was. The first day one of our kids wanted to change their skiies in and get a snowboard and within a half hour a staff member was at the slope and found us in the midst of 1000's of pepole and changed out his equipment. I would HIGHLY recommend Ski Butlers! Thank you again for making our vacation great!!

Posted on November 29, 2011 by Tomai Lee

Excellent/superb/awesome customer service. I strongly recommend.

Ski Butlers JACKSON HOLE

Posted on January 05, 2012 by Patricia Dabrowski

Excellent customer service from everyone I worked with!

Posted on January 05, 2012 by Wendy Daugherty

Each time we have used Ski Bulters has been a wonderful experience. They understand customer service! From delivery with a smile to our room to pick up at the parking lot at the bottom of lift on our final day, we were always treated exceptionally well. Their equipment is top of the line and in excellent condition as well. We've rented through Ski Butlers at multiple locations and have found each site to be as good as the last.

Posted on January 03, 2012 by Jacob Glenn

Great crew and equipment as always in jackson hole!

Posted on January 02, 2012 by Dan Jensen

The snowboard gear was top class. My instructor helped adjusting my bindings. It could have been done when delivered.

Posted on December 31, 2011 by Kimberly Cross

We would recommend these guys to any day of the week! Their customer service can't be beat!!!

Posted on December 28, 2011 by Todd Daniels

You took the hassle out of our ski trip. The ski rental and return is always a beating, but you guys made it quick and easy. Will never go skiing again without using Ski Butlers. I can't recommend you enough.

Posted on December 27, 2011 by Margaret Moore

The workers at Ski Butlers are awesome!! You could not ask for a more helpful and accommodating service. Whether you're staying on the mountain or in town, give these guys a call! Sure beats waiting in line!

Posted on December 27, 2011 by David Greenwald

third time client..totally satisfied..

Posted on December 26, 2011 by David Sweet

Very accommodating when our flight was late getting in. Also, the rep met us at the bottom of the runs on the last day to pick up our equipment. I won't rent elsewhere again!

Posted on December 26, 2011 by Amber Reagan

Incredible! There is nothing else this good.

Posted on December 25, 2011 by James Pitts

Ski Butlers. Cannot say enough good things about the service. Th e equipment was perfect. The personal care they gave us on our vacation to Jackson Hole Wyoming was top notch. Mike, the technician that fitted us for our skis did an outstanding job. He was patient, informative and personable.

I would highly recommend Ski Butlers for your equipment.

Thanks for helping make our vacation a memorable one.

Jimmy Pitts, North Augusta, SC

Posted on December 24, 2011 by Anna Romanosky

Y'all are awesome!!!

Posted on December 23, 2011 by Maria Bililies

Very helpful and accommodating staff.

Ski Butlers NORTH LAKE TAHOE

Posted on January 04, 2012 by Brittany Wilson

Excellent service. I'll never stand in line with 3 kids again. I'm so glad we've found out about your service. It takes the hassle out of skiing.

Posted on January 03, 2012 by Sandy Mertel

The whole arrangement was fantastic! I don't even think there is anything that could be improved on.

thanks!!!

Posted on January 03, 2012 by Jeffrey Troiano

Great Service, great value.

Posted on January 02, 2012 by Randy Hudson

Ben and the North Tahoe SkiButlers did a great job of outfitting our family for a skiing vacation. The equipment was first class, and the service was excellent. The need for a boot size increase during the rental was handled quickly by SkiButlers meeting us at the ski resort. We will definitely be a repeat customer.

Posted on January 01, 2012 by Mark Way

The guys were terrific! We needed to have boots and skis exchanged a few times and the guys were there at our house, eager to make sure we had a positive experience. They even made two separate trips to the slopes! Wow! Great service! Mark, Dallas

Posted on December 30, 2011 by Natalie Moyce

The employees are awesome and helpful, and came to give me a smaller board on the mountain, which was the best! I would highly recommend Ski Butlers over any other rental service.

Posted on December 28, 2011 by Christine Yuan

The service was excellent- friendly and responsive!

Posted on December 28, 2011 by Matt Sugden

You exceeded expectations by a mile. Superb service.

Posted on December 27, 2011 by Doug Smith

The Service was excellent! I have a large family and waiting in line at a ski shop for everyone to complete the rental transaction is painful. The hand delivery of rentals at our convenience was ideal.

-Thank you

Posted on December 27, 2011 by Dora Oh

Definitely when we ski in the US. My son did not really know the fit till he skied for 1 day. The people were very helpful and responsive and brought another boots for him to chg the nxt day. Equipment were all new and great brand. Enjoyed the equipment!!!!

Posted on December 27, 2011 by John Corrigan

Ben and the guys showed up with an hour of me placing my order. Picked up everything on Christmas Eve of all days. Fantastic service as usual.

Thanks again!

John

Posted on December 27, 2011 by Jim Ruxin

Alex is great.

Posted on December 25, 2011 by Terry Duhon

Ben, our ski bulter, was fantastic to work with, very helpful by answering questions that we had and making us feel at home, he was a real gem!

We are very happy we used Ski Butlers, it was worth every penny.

Thanks Ben and SB!!

-Terry

Ski Butlers PARK CITY/DEER VALLEY/CANYONS

Posted on January 05, 2012 by Thomas Chambers

Convenient and flexible. Good quality equipment. You get what you pay for.

Posted on January 05, 2012 by Laura Cerow

Great service and very flexible when we made changes.

Posted on January 05, 2012 by Thomas Gibson

Great!

Posted on January 04, 2012 by Laurie Hood

Love you guys!!

Posted on January 04, 2012 by Mara Flanagan

Fantastic service! Extremely punctual - I was on the slopes in no time!

Will definitely use Ski Butlers again!

Posted on January 04, 2012 by Jacob Darby

Very friendly service. Super accomodating with schedule changes. Truly a model of customer service. Also received upgrade on skis which was a nice touch and much appreciated.

Posted on January 04, 2012 by Anna Fonseca

Service was wonderful - great staff and team.

Posted on January 04, 2012 by Rachel Horowitz

Service was excellent, staff was friendly and accomodative and equipment was in excellent condition. Prices were a bit high vs. some of your competitors, but that was the only drawback...otherwise, Ski Butlers was perfect; thank you!

Posted on January 04, 2012 by Theodore Murphy

Perfect. Easy.

Posted on January 03, 2012 by Jonathan Hochberg

Great service!!

Posted on January 03, 2012 by Sue Boice

A great service. Will use them again.

Posted on January 02, 2012 by Anita Baloow

Very nice and friendly gentlemen. Service was smooth and fast.

Posted on January 02, 2012 by Christopher Attwell

Efficient and great.

Posted on January 01, 2012 by Margie DeHaan

Nicholas was fantastic! My family was skiing for the first time in Deer Valley. He was quick to put us at ease as well as fitting all 5 of us with boots and skis. All done with a smile and a sense of humor - it was even Christmas week! We will definitely ask for him again and use Ski Butlers. What a great service.

Posted on December 31, 2011 by Stan Boney

My boots were loose. I thought that there would be a couple pairs of boots to chose from? Other than that, the service was great.

Posted on December 31, 2011 by anthony depaul

Simple, easy, and quick.

Outstanding.

Ski Butlers SOUTH LAKE TAHOE

Ski Butlers South Lake Tahoe

Posted on January 03, 2012 by Diane Oswald

Ski Butlers provides the kind of service that is all too rare these days! They are knowledgeable, responsive, and customer-focused. I wish they could teach other organizations how to provide great service and add value! Diane O.

Posted on January 03, 2012 by Michael Lac

The guys at Ski Butler were great and the delivery was on time and service was awesome.

Posted on December 29, 2011 by Jeff Erickson

Outstanding service! Have used them multiple times and has always been a great experience!!!

Posted on December 26, 2011 by Lawrence Marks

Excellent service, on time, flexible with friendly and quality world-class customer service!!! You can't go wrong!

Posted on December 26, 2011 by Austin Bratkiv

Excellent rental again! Very timely, polite, and know what they are doing. Definitely would rent from them again when in Tahoe.

Posted on December 25, 2011 by Rene Uresti

You all Rock!!!

Posted on December 23, 2011 by Don Dupere

Fast, professional and courteous service. They are truly at your service. Relax and and let them take the stress out of rentals. No lines and at your convenience.

Ski Butlers STEAMBOAT

Posted on January 05, 2012 by Bowe Craine

Excellent & courteous service.

Posted on January 03, 2012 by Pat Crawford

Service was AWSOME! I would recommend this company to everyone as a way to serve and satisfy a customer. I also don't miss hauling and paying the luggage fee at the airport anymore.

Posted on January 02, 2012 by Tom Kane

Great customer service. Went out of their way to make sure the equipment was right for the person and conditions.

Posted on January 01, 2012 by Lisa Wilson

we have been skiing on rental equipment for 15 years and getting the equipment is always the dreaded event of the first evening. Not this year! Ski Butlers is the best thing we did this year, they were very responsive to all the changes in size of boots, advice on equipment and even switching to snow boards. Will definitely use them again!

Ski Butlers TELLURIDE

Posted on January 04, 2012 by Kyle Fagin

The Telluride team was great....nice, professional, accommodating and they went out of their way to help us out with people coming and going different times, switching from skis to boards, etc. You guys provide a great service...thanks and Happy New Year!

Kyle

Dallas

Posted on January 02, 2012 by John Jacob

Great Job once again. 3rd time we have used S.B. and we love the service and equipment! Great Prices too!

John Jacob

Austin, TX

Posted on January 01, 2012 by Lori Green

Every one of the fellows that brought us the equipment was excellent! They took the time to explain what we needed, gave us answers to other questions we had and were just genuinely nice people.

Ski Butlers is definitely someone we would use again in any of the resorts they are available!

Ski Butlers VAIL

Posted on January 04, 2012 by Craig Weaver

Your service is awesome !!! With 2 young kids needing to be fitted for skis and boots, being able to do it in the comfort of our condo in Vail was wonderful !!!

Posted on January 04, 2012 by Reid Porter

You all have great customer service. Very dependable year after year! thank you

Posted on January 04, 2012 by David Bates

I can't say enough about the excellent service and flexibility of your staff. I've already recommended Ski Butlers to several people in the Beaver Creek area and will continue to use your services. Thanks for making our trip so enjoyable!

David Bates

Posted on January 04, 2012 by Stacey Andrews

Wow! Ski Butlers was the best way to do rentals. The associates were friendly, professional and so easy to work with! Delivery and pick up were flexible and they always had what we needed. This is the only way I'll ever rent ski equipment from now on. Thanks!!!

Posted on January 04, 2012 by Dave Deschamps

We couldn't say enough of how great the service was and meeting Matt and the others was awesome!!

Posted on January 04, 2012 by John Lacy

nice young men working for you!

Posted on January 04, 2012 by Connor Fleming

Wonderful service! Thank you!

Posted on January 03, 2012 by Eric Casola

You guys were great!! most definitely using your services again when i can.

Posted on January 01, 2012 by Marsha Tate

Wow! What a delight it was renting my equipment from Ski Butlers! They answer the phone on the first ring, remember me from previous seasons, take time to assure a proper fit, show up on time for delivery, their equipment is top drawer, and their pricing is a full 20 % lower than the ski rental shop (Beaver Creek Sports) at my hotel (Ritz Carlton Bachelor Gulch).

Ski Butlers WHISTLER

Posted on January 03, 2012 by Sonia Sachs

Excellent service, timeliness, responsiveness, and equipment. We look forward to booking again with you on our next visit in Dec 2012!

Posted on January 01, 2012 by Chris Sadler

The perfect service. Brilliant idea and well executed.

Posted on January 01, 2012 by Gordon Curl

Wanted to compliment your team - Corey was great, and I believe customer service means the most when the unforeseen happens. I didn’t communicate with you last night because it was in fact me that was injured, well drugged while family was getting me back to Vancouver through pretty bad weather. So nice to pick up nothing but polite, caring and understanding messages from your company this morning, especially when I left you pretty much in the dark, and knowing the importance of getting the equipment back at this busy time of year.. means so much when hurting badly.

Ski Butlers is a great service and I will spread the good word!!

Happy New Year, and thanks again…

Gord

Posted on December 31, 2011 by Diane Dowdell

I was very satisfied with the very friendly, timely service, as well as the quality of the equipment. Unfortunately, the first pair of boots that was provided to my daughter was too large, which led to her having shin pain and to us all missing two days of skiing. However, Ski Butlers promptly came to our condo and provided other boot options. She was able to ski our last day and the additional day's rental was provided free of charge, which I felt to be quite fair. Perhaps the misfit of the first boot could have happened with other rental services. I would suggest that the importance of proper fitting be reviewed with all staff delivering boots to ensure the best fit.

Posted on December 30, 2011 by Jenny Risk

Great service - very timely and returned quickly to swap out skis when we needed a new size.

Posted by Bryn Carey on Tue, Jan 10, 2012 at 9:00 AM • View

Lending Mother Nature a helping hand!

No need to fret just because Mother Nature is taking a quick vacation. The snow-making and grooming crew at Heavenly Resort are picking up her slack! With night time temperatures dropping below freezing, they have been able to blow snow every night for the last week. They will be operating an impressive 21 lifts accessing 25 trails! Pretty epic coverage in the opinion of this former east coaster!

With snow making at the max, sunny skies, and fresh clean corduroy laid out each night. We are experiencing some of the most comfortable conditions I have ever had the pleasure of riding! With little to no cloud cover, the vistas of lake are absolutely breathtaking!

Also, South Lake Tahoe hosts one of the most exciting nightlife experiences around! So after your adventurous day out on the mountain get ready for the fun to continue, with our Vegas style entertainment offering five casinos less than a mile from the gondola!

Let's not let the lack of snow crush our spirits! Get out there and enjoy the ride! I know I am!

Posted by Paul Stout on Mon, Jan 9, 2012 at 3:47 PM • View

Core Value #1 – Deliver Legendary Service

Thanks to everyone who is a part of our Ski Butlers family; from our customers, lodging properties, team members, concierges, friends and family, for helping make this our best holiday season ever. How do we measure best ever? By the amount of satisfied customers and fun we have.

Posted by Bryn Carey on Mon, Jan 2, 2012 at 1:01 PM • View
Tags: ski butlers customer service

Thank goodness for man-made!

Thank goodness for man-made snow. The snow making equipment at the resorts in North Lake Tahoe have made it possible for locals and visitors alike to get out on the slopes. The temperatures have been low, some even dropping below 0° for extended periods of time during the dark hours. The ski resorts have been able to put a pretty decent coat of white stuff on the trails. And with the cold temperatures, the man-made snow has been allowed to set up nicely on the trails.

One of the best things I have noticed since moving here is that there are not many bad weather days in California. Or days with any weather at all. Since it hasn’t been snowing, it has been sunny. The beautiful weather has certainly made me feel guilty about complaining about the lack of snow. And with the lack of snow I have seen many people out riding their bikes and doing other activities that normally need to be put away through May.

Most people I have met are always talking about powder. Which I will admit is very nice but there is more to skiing then powder. Go out and make some turns on some nice groomed trails, the snow might be a little harder then what you are usually skiing on this time of year. So get your skis tuned or rent a pair that have an edge and go out there and challenge your skiing ability and ski the harder snow, work on your free skiing before the powder. It will pay off down the road, I promise! Grab some boards, strap them on your feet, and ski!

Posted by Ben Saviello on Tue, Dec 27, 2011 at 4:18 PM • View

Jackson Hole's Holiday Events Schedule

While skiing may be the main attraction for people visiting Jackson Hole in the wintertime, the holiday season brings a plethora of other exciting events for all ages. Here is a list of what’s going on over the next two weeks.

12/20/11

Expressions of the Season, a Holiday Chamber Music Concert

Presented by Cathedral Voices Chamber Choir and the Jackson Hole Symphony Orchestra. • Where: Walk Festival Hall • Time: 7:00pm – 8:30pm

Lighting of the Menorah

Lighting of the Menorah, Four Seasons Lobby, 4:45pm

12/21/11

GTMF presents 'The Magic Flute', a Metropolitan Opera broadcast

Where: Walk Festival Hall• Time: 4:00pmrn• What: Enter a world of dancing bears, giant birds, and colorful adventure in Mozart’s ever-popular masterpiece. This abridged version, sung in English, is perfect for opera fans of all ages. Free, tickets not required.

Kids' Night Out

Where: Kids Ranch at JHMR • Time: 6:00pm – 9:00pm • What: On Kids’ Night Out, the Kids Ranch offers evening activities for children ages 4 to 18 in a supervised environment. Activities include a pizza party, indoor and outdoor games, movies and sledding. rn• Reservations are required. Call 307-739-2788 for information.

12/22/11

Christmas Ornament Workshop and Storytelling

Where: Alpenhof Bistro Fireplace• Time: 3:30pm – 5:30pm• What: Kids (ages 3 - 12) will have fun creating a tree ornament while enjoying Hot Cocoa and Christmas Stories. This event is free and in collaboration with the Jackson Hole Art Association. Storytelling 3:30-5pm, workshop 4:15-5:30pm.

Kyrgyzstan Handicraft Show

Where: Snake River Lodge and Spa• Time: 12:00pm – 7:00pm• What: Trunkshow from Kyrgyzstan, beautiful things from faraway places in a mountain-to-mountain cooperation. Great last minute holiday shopping. In cooperation with Vista 360.

Winter Solstice Bonfire and Starlight Ski or Sleigh Ride

Where: Saddlehorn Activity Center• Time: 5:00pm -7:00pm• What: Come out for an evening under the stars for a Sleigh Ride and free Cross Country skiing, lite fare, libations, live music and a Bonfire to welcome back longer days ahead.

Caroling at the Four Seasons Lobby

Caroling at the Four Seasons Lobby, 5:30pm

12/23/11

Santa’s Arrival

Where: Village Commons• 4:00pm Lizzie Sider performance, Sledding, Hot Drinks and Cookies• 4:30pm Santa Arrival from Tram

Caroling at the Four Seasons Lobby

Caroling at the Four Seasons Lobby, 5:30pm

12/24/11

Reading “T’was the Night before Christmas”

Where: Fire pit on the Village Commons• Time: 5:00pm• What: Gather around the fire at for this classic Christmas Story. Terra Café will provide free cookies for the kids.

Christmas Mass

Where: Four Seasons Resort, Cottonwood Ballroom • Time: 5:30pm• What: Christmas Mass in conjunction with Our Lady of the Mountains Church

Caroling at the Four Seasons Lobby

Caroling at the Four Seasons Lobby, 5:00pm

Non-denominational Christmas Service

Where: Gabe Room at the Bridger Center, 3rd floor• Time: 5:30pm• What: Non-Denominational Christmas Service with Rev. Paul Hayden

12/25/11

Christmas Day - Ski with Santa

Ski with Santa!• Where: Teewinot Lift• Time: 1:00pm

12/26/11

Kid’s Movie Night

Where: Teton Room at Teton Mountain Lodge• Time: 7:00pm• What: While the kids enjoy popcorn and a movie, adults can enjoy drinks and dinner at Cascade Restaurant and Bar.

12/27/11

Teton Science School - Skins, Skulls and Snow

Where: Village Commons • Time: 2:00-4:30pm • What: Teton Science School biologists will be at the Teton Village Commons Firepit to explain how the area’s wildlife employs strategies to survive the winter season while showing various skins, skulls antlers and horns. Weather dependent.

12/28/11

Kids Snow Sculpting Contest

Where: Village Commons• Time: 12:00pm – 3:30pm• What: Children of all ages are invited to create their own snow sculpture. Judging and Award Ceremony on the Village Commons at 3:00pm.• To sign up for snow sculpting or for more information call 307.733.5898

12/29/11

GTMF presents 'Hansel and Gretel', a Metropolitan Opera broadcast

Where: Walk Festival Hallrn• Time: 4:00pm• What: Richard Jones’s wickedly funny production of Humperdink’s beloved opera stars Alice Coote and Christine Schafer as the siblings lost in the shadowy world of the woods. Sung in English. Free, tickets not required.

12/31/11

New Year’s Eve Champage Special

Where: Terra Café at Hotel Terra • Time: 3:30pm - 5:00pm • What: Enjoy a flute of Champagne and passed tea sandwiches from for $5 to get the New Year’s celebration started.

Glow Worm and Torchlight Parades and Fireworks

Glow Worm Parade for Kids -- Where: Meet at the Kids Ranch at 4:50pm with skis and boots (no poles, please!). Parade on Teewinot Run. Time: Meet at 4:50, Parade at 5:30. Kids of all ages are welcome to participate. The younger kids will do a shorter parade before the bigger kids. Torchlight Parade and Fireworks -- Where: Apres Vous and Teewinot Runs Time: 6pm. Fireworks to follow the torchlight. JHMR employees treat you to a traditional torchlight on Apres Vous, followed by a celebratory fireworks show.

New Year's Gondi Gala

Ring in the New Year at the Couloir! • Where: Couloir Restaurantrn• Time: 9:00pm• Featuring Mandatory Air• What: Two dinner seating’s (5:30 and 7:45). The later dinner includes wine paring and the party for $250. Party tickets are $50 and available online only! Call for dinner reservations 307.733.2675

New Year’s Eve Party at the Peak, at the Four Seasons Resort

Where: The Peak, Four Seasons • Time: 9:00pm-1:00am • What: Raffle, Complimentary Midnight Toast, DJ from KHOL, and passed hors d’oeurves • $65

Posted by Steve Fox on Mon, Dec 19, 2011 at 3:27 PM • View

Ski Butlers Nominated for Small Business of the Year

Park City, UT…Ski Butlers has been nominated for the US Chamber of Commerce 2012 DREAM BIG Small Business of the Year Award by the Park City Chamber Bureau. “This is an incredible honor,” said Bryn Carey, president of Ski Butlers. “We are very humbled and proud to be considered for this award.”

The Park City Chamber Bureau nominates one business per year for this award. “We believe that Ski Butlers is a business that others watch in awe,” said Bill Malone, president of the Park City Chamber Bureau. “From their concept…to their phenomenal service…to their attention to detail…This is a business that seems to have it all covered. Plus, they are the epitome of a well-oiled machine when it comes to customer service.” The Park City Chamber nominated Ski Butlers out of 1,050+ businesses.

About the DREAM BIG Small Business of the Year Award

The Awards program is designed to honor our nation's job creators and recognize their significant contributions as drivers of economic growth. The winner will receive a $10,000 cash prize, courtesy of the U.S. Chamber of Commerce.

Small businesses will be judged on the following criteria:

• Staff training and motivation

• Community involvement

• Customer service

• Business strategies and goals

• Financial performance and business history

About Park City Chamber

The Park City Chamber / Bureau exists to promote Park City and Summit County as a world-class destination for everyone from tourists to business groups to our local neighbors. They do this through coordinated domestic and international marketing efforts that work in tandem with those of their 1000+ members. Their mission is to promote the Park City/Summit County area as a historic mountain resort destination with an ongoing Olympic legacy, enhance the resort experience, and be an advocate for a vibrant, healthy economy.

About Ski Butlers

Founded in 2004 in Park City, Utah, Ski Butlers now serves over 30 North American resorts in Colorado, California, Utah, Wyoming and British Columbia, Canada. Ski Butlers award winning service makes renting ski and snowboard equipment convenient and hassle-free all for the same price or less than most resort ski shops. Ski Butlers is the only ski shop in Vail/Beaver Creek, Colorado to win the Vail Valley Platinum Service Award for exceptional customer service this past winter, and is Deer Valley’s and Aspen’s preferred ski rental delivery provider. Ski Butlers corporate offices are based out of Park City, Utah.

For more information go to www.SkiButlers.com, call Bryn Carey at 435-640-1402 or e-mail Bryn@SkiButlers.com.

Posted by Bryn Carey on Thu, Dec 15, 2011 at 9:14 AM • View
Tags: DREAM BIG Small Business of the Year Award

No Snow, Doesn't Mean No Fun!

The majority of conversations going around town now in one way or another are all focusing on one common topic, where is the snow? In Breckenridge, we certainly have not seen the same early season snow as we had last season. This seems to also be the case in several other western resort towns. Since we cannot control Mother Nature, we are forced to take action in other ways. No snow in November means several things for us folks in Breckenridge; It gives us the ability to enjoy long hikes without snow shoes and tackle some of Colorado’s 14,000 ft. + peaks, it makes us appreciate artificial snow making more so than we would like to, and it creates a situation where all employees are eagerly waiting to demo some of the new powder line equipment but simply can’t yet.

Just because there has been little snowfall so far this year, doesn’t stop the big wheel of events from turning in Breckenridge. From the 4^th-11^th of December we welcome the Hartford Disabled Sports Ski Spectacular into Breckenridge. In its 23rd year, the Hartford returns to Breckenridge as the nation’s largest winter sports festival for people with physical disabilities. It’s always a pleasure when you get the chance to meet these people on the slopes or in town as they are always sure to lift your spirits and make you appreciate all the activities that come with a mountain town. This event is conducted by Disabled Sports, USA and in Breckenridge; this is something we always look forward to.

Another thing the lack of snow will not change is the Winter Dew Tour coming to town December 15-18^th. As Breckenridge locals, we will welcome in several hundred elite winter athletes all to compete on Peak 8 in Breckenridge for their shot at the Dew Cup. Of course the Dew Cup champion is based on cumulative points from all 3 winter tour stops with The Nike Open in Breckenridge being the first of the 3 to kick off the 2011/2012 season. There is more fun to be had than watching these athletes soar out of the pipe or tear down the slopestyle course while the Dew Tour is in town. There are live concerts right on the mountain following each Dew Tour event, and the town as a whole is more energetic than ever during these 3 days.

Even without snow, there are always fun events going on in Breckenridge and plenty to chat about around town. The snow will eventually arrive; whether it comes as a 50^th birthday present to Breckenridge on December 16^th or Santa Claus brings it as a gift on his sleigh later in the month, one thing is for sure…. The Breckenridge community will be waiting!

Posted by Shawn Manwaring on Mon, Dec 12, 2011 at 8:05 AM • View

Ski Town Lingo

It can be weird going on vacation to a new place, a place that can seem somewhat foreign from your home. Maybe it’s the weather that’s completely different, the food may not quite be the same, or maybe the language is new and well, foreign. It can be even stranger when this place is still in the U.S. Resort towns can seem a bit foreign at first, especially when you hear the locals speaking.

Posted by Riley Tippet on Tue, Dec 6, 2011 at 8:37 AM • View
Tags: ski rental, ski terms, ski shops