Cancellation Policy

Enjoy Risk-Free Booking

Ski Butlers has one of the least restrictive cancellation policies in the ski industry. If you cancel you order 24 hours or more before your scheduled delivery date and time, there will be no penalty or charge for canceling. If you cancel your order within 24 hours of your scheduled delivery date and time, you will be charged 25% of the order total.

Exception: If you end up getting sick and cannot travel, you will not be penalized for canceling within the 24 hour window.