Ski Butlers Beaver Creek Customer Reviews
Net Promotor Score: 100%
The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.
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Posted on March 07, 2016
by Lyman Delano
See you next year.
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Posted on March 06, 2016
by Chris Williams
Had not skied in a long time and was amazed by how well the boots fit / felt
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Posted on March 06, 2016
by Nicole Lauzon
We loved Dan & chris! They were so accommodating to our groups needs in every way!! You made our trip relaxing and stress free - we will rent again next year on our annual girls trip!!!!
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Posted on March 06, 2016
by Jennifer Saia
Service was above and beyond! Dan is the Man! Chris runs a great operation. I've rented via Ski Butlers in many locations and the Vail guys rock! Thanks for taking care of all the gals with the variety of equipment needed and for storing our Skis overnight at Manor Vail Lodge so we didn't have to carry them back and forth to the condo! See you next year!
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Posted on March 06, 2016
by Nicholas Cornish
Alex and Colton were awesome.
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Posted on March 05, 2016
by Jessica Sherwood
My equipment and fitting was great.
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Posted on March 05, 2016
by Kristi Davis
The process was so easy and we were all happy with our skis. Would use ski butlers again for sure!
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Posted on March 04, 2016
by Stuart McAlister
Mucho knowledge by delivery man. Unusually high level of (pleasant) customer service contact via the phone and emails. Very flexible with the pickup and delivery.
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Posted on March 03, 2016
by Lyn Cushman
Best I gave skied on!
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Posted on March 03, 2016
by Jim Neville
I have used Ski Butlers for the past seven years and will continue to use them on future trips!
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Posted on March 03, 2016
by Steven Schirripa
Incredibly service and awesome staff. Unfortunately, during lunch someone mistakenly took my skis and poles and left me with skis meant for someone massively tall. I suppose mistakes happen but Ski Butlers should provide (or, at the least, give you the option to rent for a fee) a lock. Overall, this service is A+ and I plan on being a customer for years to come.
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Posted on March 03, 2016
by Katie Gibson
Great experience, very helpful
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Posted on March 03, 2016
by Randy Vollmer
Thanks for your service! It did make the trip out excellent!! We will definitely be return customers!
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Posted on February 29, 2016
by Burchie Ellinger
Highly recommend!
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Posted on February 28, 2016
by Robert Neal
Easy return - they just pick up at your location, therefore no waiting in lines as would be with a typical ski shop. I will definitely use Ski Butler on my next trip.
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Posted on February 25, 2016
by Virginia Magnuson
The two gentlemen who delivered the equipment and determined the proper fit for the boots friendly and competent. We couldn't have been more pleased. The gentleman who picked up the equipment was equally as cordial and efficient. Delivery and pick up were within the timeframes scheduled. Phone calls to confirm the times were greatly appreciated.
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Posted on February 24, 2016
by Michael Trevors
My only issue was that I had specifically ordered skis in the 180-185 range. I was issued 158's and didnt notice until I was actually on the mountain. This made for a challenging day to say the least. I thought about calling but only had a half of the day and didnt want to go to the trouble of meeting up and switching out. I made the best of it but would have much preffered to get closer to what I had ordered.
Thanks again though for the great service. Peace |
Posted on February 24, 2016
by Bruce Johnson
Great service and friendly staff!
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Posted on February 23, 2016
by Mandy outerbridge
Great group of guys. Very helpful and eager to deliver their great service.
Thank you! |
Posted on February 23, 2016
by Douglas Strebel
Makes skiing more fun and less work
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Posted on February 23, 2016
by Nikolas Nikolas
Best for money value and service
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Posted on February 22, 2016
by Kurt Vonderosten
Great service. I needed to switch out some equipment after my first day and your staff was very accommodating.
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Posted on February 21, 2016
by Amy Bevacquas
When SB arrived at our chalet on Saturday night of Prez Day weekend, the equipment supply was pretty depleted. I ended up with kid-sized gear, and had to take it or get other equipment in the morning and miss the first morning out. I suffered for that, but when SB came with replacement gear apres-ski on Sunday, it was top notch and I had no issues and really enjoyed skiing with the performance gear made for grown ups!! The gentlemen who brought and replaced the equipment were wonderful -- polite, professional and competent.
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Posted on February 21, 2016
by Steven Goldman
Its easy, its friendly, its professional, and they are so convenient... and they have the best stuff....and they will switch it out if needed... So amazingly fabulous! they made our vacation hassle free!
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Posted on February 21, 2016
by Jack Murphy
Pat Sullivan recommended you to us and he was correct. Whether working on line on the phone or in person the ski butler personnel were obviously experts and their patience was very much appreciated.
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Posted on February 20, 2016
by Pamela Graul
Great service. Super easy. No waiting in lines. Comfortable equipment.
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Posted on February 20, 2016
by Pamela Graul
As always, service was great.
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Posted on February 18, 2016
by Robert Hooker
Very convenient. Very friendly. No issues what so ever.
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Posted on February 18, 2016
by Kendrick Watts
You guys fitted me perfectly. I skied faster, jumped higher, and had a blast.
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Posted on February 17, 2016
by David Rubinstein
Such an easy service to use. The website is well put together and the gear was great. I would definitely recommend this service to everyone.
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Posted on February 17, 2016
by linsey farrell
Renting skis through the Ski Butlers has been our best rental experience to date. I look forward to working with them again and again.
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Posted on February 17, 2016
by richard simpson
On this trip the equipment was 10 out of 10 but on previous trips I've had quite old boots which would be rated a lot lower. Overall a great experience though
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Posted on February 16, 2016
by jeremy lackner-dixon
Staff were polite and helpful.
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Posted on February 16, 2016
by Andy Pastor
Fitted 5 people with 1 guy and took 1.5 hrs. Used service for convenience and to save time. Didn't deliver on either.
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Posted on February 16, 2016
by Reid Andren
Great job guys. Can't wait to come back to Colorado.
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Posted on February 16, 2016
by Rusty Moore
Our service was fantastic. In fact we have used Ski Butlers for several years at different resorts. We have always had a positive experience. This service shortens the rental process and gives us more vacation time. I recommend highly
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Posted on February 16, 2016
by Cat Brennan
Thanks so much for a great experience!
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Posted on February 16, 2016
by Connie Howard
I was a first timer to snowboarding & Ski Butlers made my experience very easy, pleasurable and safe. I will definitely be using them again. Thanks -Marcel R.
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Posted on February 15, 2016
by Ryan Payne
Thanks
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Posted on February 15, 2016
by Jake Allen
Order the boots a half size smaller as the cushion always seems to be compressed from frequent use.
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Posted on February 14, 2016
by Michael winran
Very convenient - great quality skis.
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Posted on February 14, 2016
by Marcelo Barbosa
very attentive staff.
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Posted on February 13, 2016
by Madeline Foresman
We will definitely use Ski Butlers again. Hard to to imagine clopping around the base shop again!
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Posted on February 13, 2016
by philip witcombe
Staff were very helpful and flexible with delivery of our equipment after we experience a series of delays to our arrival in Vail.
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Posted on February 13, 2016
by Herb Cunitz
Skis were very good brand, but needed to be sharpened. Boots were also a very strong pair, but the fit was a little off for my liking.
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Posted on February 12, 2016
by Colin Johnson
Nick was great: very knowledgeable and very service oriented.
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Posted on February 11, 2016
by joshua landes
To quote Tony the Tiger, "They're grrrrrreat!!!"
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Posted on February 10, 2016
by Thomas (Tom) Cochran
Great delivery of quality ski equipment, and prompt pick up. Very willing to provide excellent service and to satisfy their customers.
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Posted on February 10, 2016
by Jonathan Armstead
Brilliant idea! These guys made the whole skiing process so much easier! Will use this service from now on!
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Posted on February 10, 2016
by Norlando Arosemena
Great service!!!
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