Beaver Creek Customer Reviews


Net Promotor Score: 88.2%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

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Posted on March 12, 2017 by
Ski Butlers service is second to none, we had an amazing experience after changing out several skis and boots, they were always considerate and ready to help. I would definitely use them again!

Posted on March 11, 2017 by
You guys rule

Posted on March 11, 2017 by
Save your energy for the slopes. Let Ski Butler transport your skiis, which is especially nice at the end of a great day of skiing!!

Posted on March 10, 2017 by
You guys were amazing to my girlfriend and me. We were thoroughly pleased with the service and treatment we received.

Posted on March 09, 2017 by
Great service!

Posted on March 09, 2017 by
Made renting incredibly easy with great equipment at a good price.

Posted on March 09, 2017 by
WOW oh WOW, we had 6 diverse skiers!
Each one needed and exchange after a day and an addition of another piece - what an easy way to swap out!

Posted on March 08, 2017 by
The guys at Manor Vail are always so helpful.

Posted on March 08, 2017 by
Super convenient and high quality skis.

Posted on March 07, 2017 by
Thanks again! Y'all are great with kids!

Posted on March 06, 2017 by
Ski Butlers did a terrific job of fitting our ski equipment and provided exceptional slope-side valet service. They made the whole process very convenient and allowed us to maximize our time on the slopes.

Posted on March 06, 2017 by
fantastic

Posted on March 06, 2017 by
Great service, on time, and very accommodating.

Posted on March 06, 2017 by
wonderful service. use ski butlers every time i go skiing.

Posted on March 06, 2017 by
We have used Ski Butlers twice now and will continue to use. Delivery & pickup has gone very smoothly. They are very accommodating with hard to fit people like myself. They will go back to store and find boot that fits if ones they bring do not work.

Posted on March 05, 2017 by
We have used Ski Butlers for our family of adults to little kids, to an group of adults who change their equipment often. Nothing is ever a problem

Posted on March 05, 2017 by
Only way to go from now on.

Posted on March 05, 2017 by
The guys who helped us with our equipment were so helpful and accommodating. If something wasn't quite right after a day of skiing a ski butler came to us with new options.

Posted on March 05, 2017 by
Peter, your employee who brought us the equipment was OUTSTANDING in every way. I do not know, but I can only hope all your other employees are as good a he was.

Posted on March 05, 2017 by
Highly recommend

Posted on March 05, 2017 by
Highly recommend SkiButler

Posted on March 04, 2017 by
I will rent my equipment with Ski Butlers everytime.

Posted on March 04, 2017 by
They have state of the art equipment and it's such an easy process. I no longer travel with my own ski equipment or feel the need to buy new equipment because it's such a good experience.

Posted on March 04, 2017 by
Even after I dislocated my shoulder and couldn't ski Skibutlers helped us arrange pickups and make sure my child was able to ski longer. They were attentive and my family felt as though their priority was the customers ability to enjoy their time. I will only use Ski Butlers from now on when skiing.

Posted on March 04, 2017 by
perfect !!!!!!

Posted on March 04, 2017 by
Very convenient service. Makes the process a breeze

Posted on March 03, 2017 by
Thank you guys for making ski rentals a breeze!

Posted on March 02, 2017 by
good job ski butlers

Posted on March 01, 2017 by
Colton did a great job

Posted on March 01, 2017 by
I have used Ski Butlers three times now in a couple different locations. Each time I have been pleased with the high level of service I have received.

Posted on March 01, 2017 by
I had a boot problem and the guys were on it within 20 minutes.

Posted on February 28, 2017 by
SB delivered, fitted, & picked up our group of 8- ski's, boots, poles, helmets. I won't rent from anybody else!!!

Posted on February 28, 2017 by
I always used Christy Sports for 10 years at Vail for my rentals....I have found a new place in ski butlers service was spectacular and very convenient. FANTASTIC job and experience highly recommend

Mark

Posted on February 27, 2017 by
I have wonderful skis, but with airline restrictions, it is easier to rent than cart skis through airline baggage. However, I have continually received for the last three years (Big Sky, Telluride, Beaver Creek) skis that were for a novice. I will be using another ski rental in 2018.

Posted on February 27, 2017 by
Colton was awesome!!

Posted on February 27, 2017 by
Great service. very willing to accommodate the customers every need and see that they (customer) is pleased and taken care of 100%. Staff was on time, every time (for initial delivery and making swaps/adjustments). Great Service and I will use Ski Butlers every time.

Posted on February 27, 2017 by
i've never tried ski butlers untile this weekend at Vail. Great job..met in the hotel lobby - took about 15 minutes. Great attitude and staff!

Posted on February 26, 2017 by
This is the second year that I've used Ski Butlers. Both years the experience has been fantastic. Personnel are knowledgeable and friendly. It's obvious that the company's and personnel's goal is to ensure customer satisfaction. Obtaining ski equipment has never been more convenient.

Posted on February 25, 2017 by
N/A

Posted on February 25, 2017 by
Arthur was great- fit us very easily and was very informative.

Posted on February 24, 2017 by
These guys were extremely professional, polite and helpful. I was very impressed with their patience, knowledge and willingness to go out of their way to make my skiing experience worry-free. Best service ever!

Posted on February 22, 2017 by
Excellent service. Very flexible and helpful

Posted on February 22, 2017 by
Loved the late hours! We landed late and they accommodated us and brought our skis at 9 pm. Great customer service, will use them again!

Posted on February 22, 2017 by
n/a

Posted on February 22, 2017 by
Super easy, super friendly, great customer service.

Posted on February 22, 2017 by
Excellent customer service. Skip the lines!

Posted on February 22, 2017 by
We ended up not skiing a few days bc of injury and illness. They didn't charge us for those days. That's amazing in today's world !

Posted on February 21, 2017 by
Awesome customer service! They met us at home and on the mountain when my daughter had trouble with her gear.

Posted on February 21, 2017 by
The ski valet aspect was great but there is some concern that the ski are put out on public ski stand. We had to get a second pair because no one could find the skis on the second day. Your staff made it right but we lost a half day of skiing.

Posted on February 21, 2017 by
Ski Butlers has the best demo equipment to test. The skis are finely tuned, edged and waxed.

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