Ski Butlers Beaver Creek Customer Reviews


Net Promotor Score: 95.4%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.



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Posted on January 20, 2019 by
Great experience and service

Posted on January 17, 2019 by
Very good service and extremely convenient. I enjoyed my skis too.

Posted on January 16, 2019 by
Super convenient, good equipment, well done overall.

Posted on January 16, 2019 by
Excellent service and very convenient!

Posted on January 15, 2019 by
You can’t beat getting fitted while drinking coffee in my room.

Posted on January 14, 2019 by
Great service

Posted on January 14, 2019 by
Fast response at any further change or adjustment in your equipment! great!

Posted on January 14, 2019 by
A bit Pricier but the convienence was worth it for us

Posted on January 14, 2019 by
Ski butlers took the stress out of getting our gear. They brought everything to where we were staying, fitted us and left. When we were done, they picked it all up at our front step. Ski butlers allowed us to enjoy our vacation instead of running gear around vail after a long day on the slopes. Thanks

Posted on January 12, 2019 by
Started off great. Then 1 pair of skis went missing via SB valet and that put a damper on things. The team did move to rectify the situation but it was unpleasant as another rude guest had the same experience (and made a big stink in front of everyone). The issue was resolved from start to finish in about 30-40 minutes but my child missed the start of her ski class and that caused additional issues. I was promised a full day credit which I have yet to receive.

Posted on January 12, 2019 by
Great service, and very good quality equipment.
Highly recommend it!

Posted on January 10, 2019 by
I have used Ski Butlers a few times for large groups and it has been a great experience each time. They arrive and pick up on time. They come back within a reasonable time frame to exchange gear that doesn't fit after trying them out. I will continue to use them for future trips!!

Posted on January 10, 2019 by
Seriously the best way to rent ski equipment!

Posted on January 10, 2019 by
Easy process and very helpful staff! I forgot to order goggles and they were able to come up with some for us right away! Definitely recommend Ski Butlers!

Posted on January 09, 2019 by
I have already recommended Ski Butlers to my son’s girlfriend.

Posted on January 08, 2019 by
The Ski Butler Team that serviced us in Beaver Creek was great! They were so accommodating to my family given that our luggage didn't arrive for 3 days, (thank you American Airlines!). Ski Butlers did everything they could to get us skiing! They were really awesome! I highly recommend their services.

Posted on January 08, 2019 by
Nice group to work with. Equipment was excellent. price was ok. Credit back for one (last) day didn't ski.

Posted on January 07, 2019 by
Great fitting! Very punctual!

Posted on January 07, 2019 by
Andy was super friendly and helpful. I can't imagine an easier way to rent skis.

Posted on January 07, 2019 by
Great service and great equipment!

Posted on January 07, 2019 by
Boots and skies were new. Delivery was on time. Great experience ...

Posted on January 06, 2019 by
Really great service! So much better than having to get to a store and getting rushed through the process.

Posted on January 06, 2019 by
A little confusion on the equipment y’all brought us but it was worked out in the end. Thanks for your help.

Posted on January 06, 2019 by
Awesome, very knowledgeable staff...very efficient and reliable. Definitely recommend Ski Butlers!!

Posted on January 06, 2019 by
Guy that dropped off skis was Awesome

Posted on January 06, 2019 by
They were excellent!!!!!!!!could not say enough good things!

Posted on January 05, 2019 by
Totally exceeded our expectations

Posted on January 04, 2019 by
Made it very easy and saved time with getting on the slopes. Great delivery and pickup. Cheers

Posted on January 04, 2019 by
As always our experience with Ski Butlers was picture perfect!!

Posted on January 04, 2019 by
Rare to find service like this- definitely
Will use Ski Butler in the future!

Posted on January 03, 2019 by
I feel the equipment does not meet the package purchased.

Posted on January 02, 2019 by
Awesome service and great equipment!

Posted on January 01, 2019 by
Excellent service, quality skis, and so convenient.

Posted on December 31, 2018 by
Couldn't ask for a better service! Will definitely use Ski Butler's again. Reliable and customer friendly. Served our family well!

Posted on December 30, 2018 by
The best end to end service. A must have as part of a family ski vacation!

Posted on December 29, 2018 by
Great service!

Posted on December 27, 2018 by
This was our first ski trip. Ski Butlers is an awesome service - the agents were courteous and efficient and the equipment was top-notch. They delivered and picked up at our hotel!

Posted on December 23, 2018 by
Awesome service. So easy.

Posted on December 23, 2018 by
Excellent service and equipment. Even came to our room after our first day of skiing to swap out a pair of boots that were a little small for our daughter. Highly recommended - best rentals in Vail.

Posted on December 22, 2018 by
Andrew was amazing!

Posted on December 21, 2018 by
Great service and team members.

Posted on December 21, 2018 by
Service was great . And the technician was very friendly and knowledgeable. All of our equipment was good quality and my order for my family of five was all correct and even included some boot size options.

Posted on December 21, 2018 by
We always use Ski Butlers !! It makes our trip seamless!

Posted on November 30, 2018 by
Excellent customer service!

Posted on November 28, 2018 by
Great service, super responsive! Will use again!

Posted on November 26, 2018 by
Ski Butlers made the ski rental process so convenient and easy. They brought everything to our hotel room and then picked it all up for us when we were done. We also loved using the valet service for our skis each day.

Posted on November 26, 2018 by
They were terrific. Friendly, efficient, and a tremendous time saver. Worth every penny!

Posted on April 08, 2018 by
From the first introduction, to changes in equipment during our rental period and upon pick up of our rented equipment the staff was curteous and responsive.

Posted on April 08, 2018 by
Why go out to rent your equipment. They deliver and pick-up for the same price or less and will change your equipment out if you do not like what they brought for you the first time.

Posted on April 07, 2018 by
I would not hesitate to rent from Ski Butlers again in the future. Thank you for helping my kids first trip out West be such a great memory.

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