Ski Butlers Breckenridge Customer Reviews


Net Promotor Score: 100%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.



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Posted on December 12, 2018 by
Everything worked flawlessly and the staff were professional and friendly.

Posted on December 12, 2018 by
Great service!! They picked out the perfect ski for me and I had a blast on the slopes!

Posted on December 11, 2018 by
Super nice, passionate about their work, efficient and helpful!

Posted on December 11, 2018 by
This was our first time in Breckenridge and with Ski Butlers. They were amazing. Everything started with our first phone call with Morgan. She helped correct our reservation and was giving us good information about the city. Connor and Tom were amazing with helping us with the equipment and showing us how to use it. They came right on time and were very funny and friendly. The equipment worked great. Our first day on the slopes my ankle started hurting and our ski instructor recommended a wider fit boot. The young man ( I forgot his name sorry) who they sent out was amazing. He came quickly and the boots he brought fit perfectly. Pick-up was just as effortless. They came and picked the equipment up from our storage lockers and that was it. I will definitely be back to Breckenridge and we will definitely use ski butlers again.

Posted on December 10, 2018 by
Incredible service. We will use ski butlers wherever available. Scott was the best!!

Posted on December 09, 2018 by
this is a great way to rent your skis, i actually exchanged mine after the first day of skiing, great customer service, will be using them again in March. No more standing in lines or carrying skis !! best of the best. Thanks again. Karen

Posted on December 09, 2018 by
Very convenient, informative, and efficient

Posted on December 08, 2018 by
Starting with Scott in Breckenridge who took our order to Ben who delivered the equipment both were very professional, friendly, helpful, knowledgeable, answered all questions, explained the equipment in detail. Best ever experience in renting ski equipment in our entire skiing life. And to have it delivered plus fit properly.......genius. Wishing you all the success in this amazing endeavor. Thank you so very much!

Posted on December 07, 2018 by
We had an amazing experience with you guys! Everything was prompt, professional and friendly. We got off to a great start on our first day of skiing with the help of your representative and his knowledgeable advice and instruction. Thank you for an amazing and convenient experience. Will definitely recommend and revisit you in the future!

Posted on December 06, 2018 by
They are timely and wonderful. As a first time skiied they helped immensely!

Posted on December 05, 2018 by
Amazing service!

Posted on December 05, 2018 by
I rented Brand New Rossignol Powder Skis from the Ski Butlers. The rental process was easy-breezy. POWDER SKIS ARE AWESOME!!!!!!!!!!!!!! I will absolutely rent again.

Posted on November 27, 2018 by
Great service, great equipment, no silly cancellation policies or crap if that kind to deal with. You definitely earned my business for every time I go to ski.

Posted on November 27, 2018 by
Everything is always perfect with Ski Butlers. The quality of the rentals, the ease and the service are all incredible.

Posted on November 26, 2018 by
Yes. Service was perfect! They called first to confirm the day before, then they called when they arrived (on time) and the girl who did the fitting was super friendly, accommodating and professional.

Posted on November 25, 2018 by
Great service, too easy!

Posted on November 25, 2018 by
Excellent service from beginning to end. Thank you so much!

Posted on November 25, 2018 by
Very nice service I would use them again.....very efficient and knowledgable!

Posted on November 23, 2018 by
Great service and attention to detail! Thanks Ben!!

Posted on November 22, 2018 by
Haley and the rest of the team are awesome! I highly recommend ski butlers, what a great experience!

Posted on November 22, 2018 by
This place is so great, amazing service great people to help. I absolutely loved it, perfect family place the people who helped us were so great! I had a fantastic time 100% recommended :))))

Posted on November 16, 2018 by
100% the service was faultless and I’d thoroughly recommend them!

Posted on November 10, 2018 by
Great to work with!

Posted on April 23, 2018 by
Extremely accommodating to my schedule.

Posted on April 20, 2018 by
I have used Ski Butlers 3 times this season in two countries. The service at both locations was outstanding. The ski techs our polite, knowledgeable about the equipment and detailed. Showing you micro changes you can make to the boots if you need a midday adjustment. Everything worked out perfect. And the best part is, when you are finished skiing you just set up a time for the to pickup the equipment. No loading into your car and driving it to the store. You can leave them with the hotel ski valet, the front desk or have them stop up to you room for pickup. The value in Ski Butlers is in the convenience.

Posted on April 12, 2018 by
Have used them five times and hope to be around to use them five more times

Posted on April 11, 2018 by
I appreciate the prompt, friendly service. Thank you.

Posted on April 11, 2018 by
I was very worried my picky 9 year old who is an aggressive skier would not be satisfied with the equipment. However, James was super helpful and the equipment was great. I had a very happy 9 year old for three days on the mountain.

Posted on April 09, 2018 by
Once again! You guys are the best!

Posted on April 09, 2018 by
Our teenage daughter had to get a boot adjustment on the first day out and a new boot the second day. Thanks for including this in your service and meeting us on the slopes!

Posted on April 09, 2018 by
Excellent customer service

Posted on April 09, 2018 by
This is the most amazing service! Highly impressed. No wait, no line, they come to you, and are available to come back anytime if any issues with the skis or boots

Posted on April 08, 2018 by
Team was exceptional and it was a great experience from beginning to end

Posted on April 08, 2018 by
Both techs were great with working with our schedule and very helpful.

Posted on April 08, 2018 by
Wonderful people to deal with even as you change you order five times before arriving

Posted on April 08, 2018 by
The service was outstanding

Posted on April 06, 2018 by
nice equipment

Posted on April 06, 2018 by
Great equipment. Great service. This year my high-performance ski boots were by far the best ski boots I've ever had! Keep up the great work and keep selecting high-end equipment for advanced skier!

Posted on April 05, 2018 by
Your staff was very helpful and courteous. They did a great job setting my son up with rentals for our ski trip.

Posted on April 05, 2018 by
Overall a positive experience. I will use Ski Butler every time I come to Breck.

Posted on April 03, 2018 by
So convenient and easy. Only way I’d rent my equipment ever again.

Posted on April 02, 2018 by
We've used Ski Butlers Breckinridge department twice and they have been awesome to work with. Tom, came and did the set up and offered great advice not only for skiing but things to do in Keystone. He met us at a time that was convenient for us and made sure all gear fit/worked. Never walk into a ski rental shop again and book through Ski Butlers. You won't be disappointed. Thanks

Posted on April 01, 2018 by
We have used Ski Butlers more than once and they are great! We recommend them to all of our friends. Instead of dreading to go try on skis with our kids, we started our trip off on such a great note. Ski butlers easily fitted our family of 5 in less than 30 min. I just love your service!!

Posted on April 01, 2018 by
The equipment was delivered to our condo and off we were. What a great concept.

Posted on March 31, 2018 by
Excelllent service

Posted on March 30, 2018 by
This was the best experience and we will definitely use them again for our next trip!

Posted on March 30, 2018 by
Overcomes one of the biggest hassles for yearly skiers - renting equipment and fitting into late airplane arrivals, etc. Maximizes skiing time and minimizes hassle time.

Posted on March 30, 2018 by
We don't go to the mountain without Ski Butlers.

Posted on March 29, 2018 by
Great service! Came prepared with sizes and fit all 6 of us perfectly the first time! As beginners we really didn't know much and Bobby and Brady were patient and gave us good tips! I would not want to do this any other way. Great service, no issues encountered!

Posted on March 29, 2018 by
Another great trip using Ski Butlers!

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