Ski Butlers Heavenly Customer Reviews

Posted on January 24, 2017 by Dillon Henry

The service was terrific. I paid extra for Demo and wish the quality of the equipment had been better.

Posted on January 23, 2017 by DONNA WONG

See Yelp review

Posted on January 23, 2017 by Jeff DelVerne

I have used ski butler three different times in the past year at 3 different resorts. They always make my life easy and provide high quality service and work out the logistics. Great company!

Posted on January 21, 2017 by Sonny Balani

You guys rock! Amazing customer service, super friendly. Great business model - you took a painful process and made it painless.

Posted on January 20, 2017 by Beth Laggan

This is the second straight year our family used their services and we couldn't be happier with the service they provided and will continue to use them every time we ski in the future.

Posted on January 17, 2017 by Melissa Hopkins

Our family skis 3 or 4 times a season and it's always a pleasure to work with Ski Butlers to rent our equipment. Knowing that we always have top of the line, new equipment is great. When we discovered that we could have equipment delivered right to us at our hotel for the around the same price as either renting at home and dragging it up with us or renting at the resort was a revelation. No more smelly ski rental shops for us. We also love the flexibility of swapping out skis that best fit the conditions, something that wouldn't be possible if we rented from a shop at home. Thanks Ski Butlers!

Posted on January 16, 2017 by Srini Devadas

Zack was very helpful and made sure that all our equipment was perfectly suited to us. I'll be using Ski Butler's in all resorts that they serve in the future.

Posted on January 14, 2017 by Andrew Adams

Awesome service, super convenient, great gear and good prices for home delivery. Even refunded one day since we were snowed in and mountains were closed!

Posted on January 12, 2017 by Michael Allen

Rich at South Lake Tahoe did a fantastic job. Friendly, knowledgeable and prompt, he was a pleasure to work with.

Posted on January 09, 2017 by Cheryl Anderson

See above.

Posted on January 07, 2017 by Jeff Hocker

Great in room service, very accomodating and friendly staff.

Posted on January 07, 2017 by Youssef Karam

Great service

Posted on January 07, 2017 by Joann Rice

Zach and Cody were knowledgeable and helpful. Will never stand in line for ski rentals again!

Posted on January 06, 2017 by Crystal Jones

Amazing company. Efficient, quick, and friendly. Definitely recommend.

Posted on January 04, 2017 by Brian Smith

Coming from out of State, and conducting business over the phone especially when it involves heights, weights and shoe sizes is never pleasant, however Zach made this process very easy and when he delivered the equipment made sure everything was correct. Their professional demeanor, attention to detail and prompt service is why we we've continued to use them every year we go skiing and snowboarding.

Posted on January 01, 2017 by Jeff Lindbom

Super friendly and dependable. We had a very nice experience with Ski Butlers.

Posted on January 01, 2017 by John Venables

This service is was exceptional. They accommodated our change of delivery time. They we well prepared and met us in time in our hotel lobby and brought additional sizes to make the fit of equipment right. No lines no waiting. Return of equipment was an easy and accommodating hand off. THANKS SKI BUTLER. You made the rental part of our vacation a pleasure!

Posted on January 01, 2017 by Sam Dehnad

Read above I will be back I asked zack to have john call me so I can discuss the order price snd process again and give my feedback there

Posted on December 31, 2016 by Michael Costallos

Need
To provide a return equipment receipt

Posted on December 30, 2016 by Leng Ky

Second time I have used Ski Butlers, I will continue to use them as long as I do not buy my own equipement.

Posted on December 29, 2016 by Ray Giarratana

Zack and Cody were incredible. They were knowledgable, friendly and efficient. They should have their own TV show. Awesome.

Posted on December 29, 2016 by Bradley Smith

Staff incredibly easy to work with. Drop off and pickup wherever and whenever is convenient

Posted on December 28, 2016 by Lisa Nasrallah

Everyone was great from the delivery to pick up. I had a problem with my boots the first day and was met within 10 minutes on the slopes for a replacement pair. Best rental experience I have ever had.

Posted on December 28, 2016 by Michael Bell

SkiButlers redefines the rental experience - with knowledgeable hosts, superb service and killer equipment.

Posted on December 26, 2016 by Michelle Yurek

Great service

Posted on December 25, 2016 by Jackson Chu

I wish I had gotten a different pair of skies instead but none the less superior service

Posted on December 25, 2016 by Christine Amii

Jess was professional and friendly. Punctual with fitting and pick-up.

Posted on December 24, 2016 by Will Clark

very flexible when needed

Posted on December 22, 2016 by Christine King

Zack and Cody delivered our equipment and expertly custom fit our family.

Posted on December 22, 2016 by Rose Terry

John delivered all our equipment on time. He was flexible with our schedule and was able to move the delivery times. He always called ahead which I appreciate and he was friendly and courteous. Well worth the money to avoid those ski resort rental lines!!

Posted on December 21, 2016 by Melvin Sullivan

Great idea! Saved us a lot of time dragging equipment around and waiting in line at a rental place. I will definitely use ski Butlers again!

Posted on December 21, 2016 by Melvin Sullivan

We are east coasters and had no idea where to start. Ski Butler made it easy! Very knowledgeable and friendly staff. We will tell anyone we know coming to the area!

Posted on December 19, 2016 by Tom Waldo

Ski boots had trouble strapping the top strap. New lime green model

Posted on November 28, 2016 by Dave Schukin

Ski Butlers is fucking awesome. I honestly can't think of a single reason why you'd rent from anywhere else.

Posted on April 17, 2016 by Ben Schiff

Again, John was top notch.

Posted on April 13, 2016 by Christopher Williams

Always on time for delivery and pickup. Very easy to get hold of.

Posted on April 11, 2016 by Arul Karttikeya

I had a problem with one of my boots. The insert sole would ride up the back of my boots. I called them and told them the problem and they came the next day with a new set of boots. I say excellent service on them!!!

Posted on April 06, 2016 by Amy Betancourt

boots were not the most comfortable

Posted on April 06, 2016 by Gerard Trovela

Made rental experience carefree!

Posted on April 01, 2016 by Di Lan

I have been using Skibutlers for the last several years. Absolutely Awesome service.

Posted on April 01, 2016 by Lindsay Utter

It's a good concept, but unless your delivery person is on the ball and double-checks all the equipment against the order before he leaves, there can be a lot of errors and it's not convenient to straighten it all out later.

Posted on March 31, 2016 by Mary ann kawakami

Great customer service.

Posted on March 28, 2016 by Eric Rowan

My daughter's boots were too small the first day. So butler handled it immediately.

Posted on March 27, 2016 by elton vogel

Have used them for years. Always great service. My son wanted to switch back from snowboard to skis mid day when struggling with the board. They met us on mountain and swapped him out. You don't get that kind of service with other rental companies.

Posted on March 27, 2016 by Chuck Hartman

Will definitely save contact info for next year. Thanks.

Posted on March 27, 2016 by Brian Warthen

Didn't leave the hotel, they come right to you. The boots fit the best out of any place I've ever rented gear from. I'll use this place again.

Posted on March 27, 2016 by Doug Lowery

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Posted on March 27, 2016 by Brad Wolfe

3 sets of skis ordered -- 2 beginners set well tuned . Third set for me were not tuned . Situation remedied with one phone call to Jacoby -- I missed it when the equipment was first dropped off. Buckle on boot would not lock new boots and tuned up skis dropped off the following morning. On time as was committed to the previous afternoon

Posted on March 24, 2016 by Richard Harrahs

All gear was perfectly suited!

Posted on March 22, 2016 by Anthony Williams

We have been using ski Butler for thirteen Years. Always great service and comfortable equipment. Makes us feel confident in skiing!