Ski Butlers Jackson Hole Customer Reviews

Net Promotor Score: 100%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

Write a Review

Posted on February 13, 2013 by
Pretty good!

Posted on February 12, 2013 by
Always first rate equipment.

Posted on February 08, 2013 by
Chad provided a great service, would not use anyone else.

Posted on February 07, 2013 by
New stuff

Posted on February 05, 2013 by
Good fit, perfect for my ski level.

Posted on February 02, 2013 by
It dosen't get any easier than this! They deliver, you ski and they pick up. Absolutely Great concept! Thanks Ski Butlers.
Dennis Jackson Hole, WY

Posted on January 30, 2013 by
performed flawlessly,(the skis not me).

Posted on January 29, 2013 by
Received exactly what I requested

Posted on January 29, 2013 by
Excellent, top quality equipment with hassle free service.

Posted on January 28, 2013 by
Equipment and boots were perfect for the conditions and what we needed.

Posted on January 27, 2013 by
The Snowboard I rented was exactly what I needed as an advancing beginner. Right size and appropriate flexibility. Bindings (hard plastic) were adequate but were not too cooperative in the cold. They were somewhat stiff and hard to get started.(maybe because they were new)
It would be nice if ski butler's carried some higher end demo boards to try for comparison with regular rentals, though I was very satisfied with the board I had.

Posted on January 26, 2013 by
Mike in Jackson Hole was super helpful and agreed to come earlier than first scheduled because it would make our visit easier.

Posted on January 24, 2013 by
Great quality of equipment. I decided to also rent a snowboard and do half days of boarding.

Couldn't have been more pleased with the friendly service and going the extra mile.

Posted on January 21, 2013 by
Fit & performance were outstanding.

Posted on January 15, 2013 by
Thanks for all the help. Everyone was really nice!

Posted on January 10, 2013 by
Great fit and quality. Brought 2 pairs of boots for me to try to insure proper fit, adjusted skis and I was off to the slopes.

Posted on January 07, 2013 by
Liked my equiptment. It was nice that my boots were new if not practically new, but it took me a day or two to 'break them in'.

Posted on January 07, 2013 by
Mike G. and the staff at Jackson Hole are terrific and always do a great job for our family, year after year.

Posted on January 07, 2013 by
I loved the skis that Ski Butlers set me up with. They have the latest skis and have a variety of options depending on what you're looking for.

Posted on January 07, 2013 by
The skis were great.

We also rented a board for my daughter - she would have preferred a wider selection of boards and bindings.

Posted on January 07, 2013 by
Loved the equipment, even if the boots were not a great fit.

Posted on January 07, 2013 by
Great experience. I would definitely use them again.

Posted on January 06, 2013 by
We experienced no problems with the equipment and staff was more than willing to trade out equipment if we wanted to try something different

Posted on January 04, 2013 by
Very well run company, awesome staff in Jackson Hole.

Posted on December 30, 2012 by
Seems like the "advanced" skis weren't anything that special. Not sure it's worth the extra money over the base package.

Posted on December 30, 2012 by
A couple types of boots and skies to try on. Newest equipment! Why lug your stuff!

Posted on December 26, 2012 by
great equipment and super inventory.

Posted on December 24, 2012 by
Mike was very helpful and upgraded us to a performance package..we also needed to get poles for our youngest after the first day of skiing and they were brought straight to the ski school!

Posted on April 16, 2012 by
Great job.

Posted on April 02, 2012 by
Taylor from Ski Butlers was very helpful. Especially since I had made mistakes in sizing and he had to bring another pair of skis. would use them again!

Posted on April 02, 2012 by
Three of us needed to swap our boots out. That said, you made it amazingly simple to do so! Thanks.

Posted on April 01, 2012 by
Great service; will definitely use it again!

Posted on March 28, 2012 by
We were double-booked with someone else and the drop-off the skis was significantly later than we planned. On the other hand, it was great that you were able to pick up the skis right at the Jackson Hole Resort. That was super-convenient!

Posted on March 28, 2012 by
Steve was great.

Posted on March 27, 2012 by
Clearly the fastest and easiest way to get top quality equipment without leaving the premise.


Posted on March 26, 2012 by
Great service in Jackson from Mike. He was spot on with his recommendations and knew which gear to offer for changing spring conditions. This service sure beats struggling to bring my own gear.
Thanks also for your support to the local Search and Rescue Team's silent auction - a class act.

Posted on March 13, 2012 by
Extremely convenient. Mike and Brian were very accommodating and provided prompt courteous service. I decided to try a different pair of skis and they made the switch with no problem.

Posted on March 11, 2012 by
Thank you!!!

Posted on March 09, 2012 by
Y'all were great! I had an issue with fit that arose on day two as I was preparing for my lesson, and you were there with several replacement options within ten minutes. Thanks so much. We look forward to doing business with you next year.

Posted on March 08, 2012 by
This was the second time I used you guys (first time was in park City) this time it was in Jackson Hole. My skis this time around we rather beat-up and not in greatest shape. They did the job, but I expect my skis to be in better condition than they were.

In Park City they were in much better shape.

Posted on March 06, 2012 by
Great service!

Posted on March 06, 2012 by
Excellent Customer Service, Professional Staff,Timely, and Accommodating: Ski Butlers. I had originally asked for skis similar to mine at home, thinking groomed trails. We arrived to major powder days and Ski Butlers within an hour of delivery changed my skis to powder rocker skis! And promised me if I did not like them they would meet me at the lift to swap them out. That is service! Thanks for some great equipment, we will not hesitate to use you again.

Posted on March 04, 2012 by
Ski Butlers service was phenomenal! Steve was such a huge help in not only bringing us our skis, but helping us get the perfect fit boot along with skis that matched exactly the performance we needed. I would HIGHLY recommend Ski Butlers to anyone who is visiting a ski town with Ski Butlers, particularly Jackson Hole, as it saves so much time and effort. In addition, the staff is very knowledgeable, friendly, and easy to work with. I look forward to using them again on my next visit!

Posted on March 04, 2012 by
Awesome service. Amazing rentals.

Posted on March 04, 2012 by
At Jackson Hole, Mike did a fantastic job. His communications - phone, text and verbal - were timely, proactive, and professional. He adapted his schedule when my flight was delayed and spent extra time with me to give trail recommendations. Ski Butlers took care of everything. I didn't have to do anything except ski and I couldn't be happier because of this.

(Please don't include my last name if you choose to post my comments to your website.)

Posted on March 02, 2012 by
Your service was truly outstanding. I would reccomend it to anyone. We dealt both with Steve and Taylor in Jackson Hole who were unbelievable. Great Experience!!!!!!!!!!!!!!!

Posted on March 01, 2012 by
We have been very happy using Ski Butlers. The staff is reliable, professional and very flexible. This is a very service oriented company!

Posted on February 29, 2012 by
Great service and nice skis. Thanks!

Posted on February 29, 2012 by
Steve was fantastic! He came to our room exactly when he said he would and returned multiple times until we found equipment that would work for both myself and my husband. I really appreciated his dedication and would definitely recommend Ski Butlers to anyone. The convenience of both pick-up and return is unbeatable.

Posted on February 29, 2012 by
it was great i'll be renting this way again

1   2   3   4   5   6   7   8   9   10   11   12   13
Review Form