Ski Butlers Wins 7th Consecutive Platinum Service Award


Vail, Colorado…Ski Butlers Vail has won the Vail Platinum Service Award for the seventh consecutive year. This award is given by the Vail Valley Partnership for exceptional customer service. Ski Butlers is the only ski shop in Vail to have won this award for seven consecutive years. 
 
Ski Butlers measures its customer service through the Net Promoter Score. The Net Promoter Score, or NPS®, asks one single question - How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a metric that holds companies and employees accountable for each customer experience. Net Promoter Score has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty.  
 
Ski Butlers sets Net Promoter Score threshold at 90% to be considered successful. This Leads our industry.
 
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About Ski Butlers

Founded in 2004 in Park City, Utah, Ski Butlers now services 48 ski resorts in the United States, Canada and France.
 
Ski Butlers award-winning delivery, support and pickup service is the most convenient ski and snowboard rental experience in the world, allowing our clients to enjoy more time on-snow and more time with friends and family.
  • 2019 Black Diamond Award Winner
  • 2015, 2016, 2017 & 2018 Inc Magazine top 5000 fastest growing companies in America
  • Vail Valley Platinum Service Award Winner in 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 & 2018.
  • Nominated by the Vail Valley Partnership for the 2013 US Chamber of Commerce DREAM BIG Small Business of the Year Award.
  • 2013 US Chamber of Commerce Blue Ribbon Award Winner (Top 100 Business)
  • 2013 Vail Valley Small Business of the Year Award Winner
  • Nominated by the Park City Chamber for the 2012 US Chamber Award (out of 1,200 local businesses)
  • 2012 US Chamber of Commerce DREAM BIG Small Business of the Year Western Region Finalist.
  • 2012 US Chamber of Commerce Blue Ribbon Award Winner
  • Featured in New York Times, Boston Globe, Wall Street Journal, Outside Magazine, Ski Magazine, GQ, Men’s Journal, Forbes and many more national media outlets
Watch this two minute video to learn more about Ski Butlers.