Ski Butlers Telluride Customer Reviews


Net Promotor Score: 82.2%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.



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Posted on January 06, 2010 by
Each of our inquiries was met with extreme professionalism. Even though we needed to make boot changes mid-stream, you guys came to us at the slopes and made the changes quickly and at our convenience. You will get our business every time we ski from now on! Good job!

Posted on January 06, 2010 by
This was the first time I had used Ski Butlers. I felt that there prices were very competitive and their equipment good. I was curious about whether or not there would be a problem with equipment, and I am happy to say there was not. We had several in our group that needed to change out sizes and Ski Butlers handled the exchanges quickly. It was great not having to wait at ski rental companies to get fitted. It was so nice to have the ski rental equipment delivered timely, right to our home and I would highly recommend Ski Butler to anyone needing this service. Bill Anderson

Posted on January 06, 2010 by
Great Service! Amazingly, they did everything the web promised. Would use them every time.

Posted on February 25, 2009 by
Ski trips with our 7-YO daughter can be quite a production, so we were especially satisfied with the Ski Butlers service. The price was around the same quoted by the mountain but we didn't have to deal with lines at the shop or what to do with our shoes. Very convenient and we'll use Butlers again on our next trip West.

Posted on February 13, 2009 by
Great service - responsive and courteous. Provided everything needed and were very helpful in explaining the equipment they gave us. I'd recommend your group any day.

Posted on February 13, 2009 by
Great job of matching equipment to the skier -- and quick to change when needed. -- John Morton, Montclair, NJ

Posted on February 13, 2009 by
Great service. Great concept. Many thanks to Jeremy for taking great care of us.

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