Ski Butlers Blog posts for 'customerservice'
Ski Butlers Shop Culture
As you can imagine, things at Ski Butlers are pretty quiet in the summer months. I mean that in a literal sense. Besides the keystrokes and clicking mouses as our small summer crew diligently works on their individual projects, there isn’t much else in terms of noise or distractions.Read More...
Customer Service & The Golden Rule
There are thousands of studies and articles highlighting what it takes to provide great customer service. But what's interesting to me based on all of my expereinces and all the advice I've read and listened to, when it comes to delivering great customer service, your thought processes needs to boil down to just one priciple: be a decent human being.
Or to paraphrase several philosophers, treat your customers as you want to be treated when you're a customer.
From Business Idea to Ski Butlers: Q and A with Bryn Carey
Calling Bryn Carey a skier is an understatement. Calling him a passionate promoter of the sport and everything connected to it starts to explain him more accurately.