Ski Butlers Blog posts for 'skirentaldelivery'

Customer Service & The Golden Rule

There are thousands of studies and articles highlighting what it takes to provide great customer service. But what's interesting to me based on all of my expereinces and all the advice I've read and listened to, when it comes to delivering great customer service, your thought processes needs to boil down to just one priciple: be a decent human being. 

Or to paraphrase several philosophers, treat your customers as you want to be treated when you're a customer.

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Get the Most Out of Your Winter Vacation

Try to picture what I'm describing...we use it everyday, we can't seem to get enough of it, it controls our days, it tells us when to wake up, when to go to work, when to relax, and even when Happy Hour occurs. 

You may have guessed by now that I'm describing 'time' and I think most people would agree that it's priceless. What's funny is that even though time is constant, the days leading up to a vacation can feel as if time has stopped, and yet when on vacation it's over in the blink of eye.

At Ski Butlers, we can give you some of that time back so you can get the most out of your winter vacation.

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Ski Butlers: What a great partnership looks like

Ski Butlers has had the pleasure of working with a variety of partners since our inception back in 2004 in Park City, UT. Through collaboration with full-scale concierge companies, property managers, hotels and fractional ownership properties; we have been able to provide vacationers with a personsonalized, customer service based ski and snowboard rental experience to truly elevate their stays at the 47 Ski Resorts in which we operate. 

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A Season After Injury

At the start of every ski season, we at Ski Butlers Steamboat get together for a ski day before our season really kicks off.  Luckily, about an hour and a half drive we can be at Loveland Ski Area, which opens to skiers and snowboarders about a month before Steamboat Resort opens.  Well, that day was yesterday and we got lucky enough to have a fresh foot of snow under our feet, but before hitting the snow I was a little nervous of how well I would do my first day back for the 2015/16 season.

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