Ski Butlers Blog posts for 'snowboardrentaldelivery'

Customer Service & The Golden Rule

There are thousands of studies and articles highlighting what it takes to provide great customer service. But what's interesting to me based on all of my expereinces and all the advice I've read and listened to, when it comes to delivering great customer service, your thought processes needs to boil down to just one priciple: be a decent human being. 

Or to paraphrase several philosophers, treat your customers as you want to be treated when you're a customer.

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