Ski Butlers Copper Customer Reviews


Net Promotor Score: 97.7%

The Net Promoter Score, or NPS®, asks one single question ---- How likely is it that you would recommend Ski Butlers to a friend or a colleague? It is a straightforward metric that holds companies and employees accountable for how they treat customers. It has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Companies with the most efficient growth engines operate at NPS efficiency ratings of 50 to 80%.

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Posted on February 17, 2018 by
It is very friendly and easy as a user. Had my skis ready and set at 7am. No lines, no wait, and pick up was really nice as well.
Posted on February 16, 2018 by
Thank you for a great experience. We will use Ski Butlers again wherever possible.
Posted on February 16, 2018 by
My son had an issue with his boot on the slope. He made a call to Ski Butlers, and as they promised they arrived quickly to repair his boot on the spot.
Posted on February 16, 2018 by
was satisfied with them
Posted on February 16, 2018 by
Both ski and board boots had poor buckle/tightening systems. More care should be taken to select boots that can be adjusted to their full range
Posted on February 16, 2018 by
Had the same skis and boots for the last couple years, they work great
Posted on February 16, 2018 by
Very convenient service, dropped off and picked up the gear right when we needed it. Will always use this service going forward.
Posted on February 16, 2018 by
Delivery and pick up was super easy and reliable and equipment was high quality.
Posted on February 14, 2018 by
They even supplied us with a reusable grocery bag with Cliff bars.
Posted on February 13, 2018 by
Guy let me on the mountain to fix my binding and was very friendly and apologetic. Despite the binding issue would definitely use again.
Posted on February 13, 2018 by
I would recommend them to everyone. Amazing staff, very knowledgeable on their equipment and willing to go to no end to make their customers feel like they are important.
Posted on February 13, 2018 by
Thank you! Great experience!
Posted on February 13, 2018 by
Customer service/employees were fantastic.
Posted on February 12, 2018 by
While we had a rough start sorting out whether or not our skis/boards could be waxed by Ski Butler, the issue was resolved, and I appreciated the phone call I received from the Manager.
Posted on February 12, 2018 by
We've used Ski Butlers 4 times now and have been very happy every time with the service provided and the friendliness of the staff.
Posted on February 11, 2018 by
Our experience was first class from start to finish!
We will look for them on trips to come. Thank you Skibutlers!
Posted on February 11, 2018 by
I appreciate the ease of the website and registration process as well the confidence and friendliness of the delivery personnel.
Posted on February 09, 2018 by
James was great!!!
Posted on February 09, 2018 by
Wonderful company and I will be renting skis from them again in the future!
Posted on February 09, 2018 by
I haven’t skied seriously in over 20 years and had to have a worry free equipment rental really contributed to a great ski experience. Thank you Ski Butlers
Posted on February 09, 2018 by
Great service. Brady did a great job being sure my equipment fit and that I was totally comfortable with my equipment.
Posted on February 09, 2018 by
The pickup/drop off service was very helpful. Thank you for making our ski/snowboarding experience at Breckenridge one we will never forget!
Posted on February 08, 2018 by
Love you guys! Y’all make our ski trips a breeze with delivery, pickup and meeting us on the mountain if we need something!
Posted on February 07, 2018 by
We’ve used Ski Butlers for 3 years and they are always super amazing. Very friendly staff and always prompt with their equipment
Posted on February 06, 2018 by
Excellent service, friendly staff. With 3 kids, it is well worth the extra cost to get fitted in your condo rather than spend 2 hrs at a ski shop.
Posted on February 06, 2018 by
Ski Butlers is the best! No long waits for trying on the equipment, you just set up a drop-off and Ski Butlers comes to your door. Same with pick up. I'll never go back to regular rentals again!
Posted on February 06, 2018 by
The first guy was in training and was not the help or service I expected, but Ben, was everything I expected. Cost a little more but well worth it.
Posted on February 05, 2018 by
The staff was friendly, prompt, curtious. They arrived as scheduled, had everything we needed. Our second day of boarding one of the bindings came off. We called Ski Butlers at 8:00 pm in the evening, they said they would be at our condo the next morning to repair it. They showed up and repaired the equipment as promised. We will definitely call them next year.
Posted on February 05, 2018 by
Great customer service and fast pick up and replacement. Will look forward to working with you again!
Posted on February 05, 2018 by
The whole process was so simple! The Ski Butlers gave me a call while they were preparing my order, to confirm that I selected the right boot. They were also very accommodating when I called to add items I originally forgot to order. They also took their time when fitting my group for boots. We would definitely use Ski Butlers again.
Posted on February 04, 2018 by
Convenient excellent service. Friendly associates who bring your equipment and fit you. Much easier and convenient than going to a ski shop and the prices are very reasonable for the service.
Posted on February 03, 2018 by
I loved that they delivered the equipment, took the time to make sure everything fit properly, then picked up the equipment at the end of the day.
Posted on February 03, 2018 by
thanks guys !!
Posted on February 02, 2018 by
I Love the employees they were so nice and helpful
Posted on February 01, 2018 by
Ben was awesome; he called to confirm prior to our appointment, and didn't leave until we were fully satisfied with fit and feel of the equipment! Can't beat the convenient, personalized service.
Posted on February 01, 2018 by
Very satisfied by Ski Butlers in Breckenridge
Posted on January 31, 2018 by
See my review in TripAdvisor!!
Posted on January 31, 2018 by
We use the sky equipment good quality we liked !!
Posted on January 31, 2018 by
Great service, will definitely be using Ski Butlers my next time on the slopes.
Posted on January 29, 2018 by
Very pleased with the entire experience. I think you have a great staff.
Posted on January 29, 2018 by
You pay a bit more, but the extra is so worth it! No lines, no waiting, delivery and pick-up where and when you want it! Our equipment was fabulous - perfect for our level of "play" and extremely comfortable. We won't wait in line again!
Posted on January 29, 2018 by
Excellent service. Repeat customer.
Posted on January 28, 2018 by
I have used Ski Butlers for several years and this was the first time they've ever been late to an appointment for my delivery and fitting. They made good on their goal of creating happy clients by giving me that first day at no cost. I really appreciated that, since I missed most of that morning on the slopes. But as I said, they are usually very very dependable!
Posted on January 28, 2018 by
We have been using Ski Butler’s for at least 10 years. Very happy with the service!!!
Posted on January 28, 2018 by
Top notch service.
Posted on January 26, 2018 by
Ben and Nick were extremely nice, helpful, and knowledgeable. I would recommend Ski Butlers to anyone new on the slopes:)
Posted on January 26, 2018 by
The only way to rent ski equipment!
Posted on January 24, 2018 by
Got to try some great skis, showed up on time. Dropoff was easy left my skis and they came and collected them
Posted on January 22, 2018 by
Great on delivery and great on pick up. They even helped get all the equipment to and from the storage area for us. I have a family of five and the convenience they provided helped keep everybody happy and stress free.
Posted on January 22, 2018 by
Great service, very professional and friendly
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